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Energage Reviews

User Rating

4.6/5 (Based on 195 Ratings)

Rating Distribution

  • Excellent

    67.7%
  • Very Good

    28.2%
  • Average

    4.1%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Excellent Customer Service, User-Friendly Platform, Valuable Employee Feedback, Actionable Insights

Limited Customization Options, High Cost, Occasional Technical Issues, Lack of Clarity in Reporting

Do You Use Energage?

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Review Summary

Users appreciate EngagE's user-friendly interface, comprehensive reporting capabilities, and valuable insights into employee engagement levels. Reviewers also highlight the platform's effectiveness in helping organizations identify areas for improvement and fostering a positive work culture. Moreover, EngagE is praised for its strong customer support, prompt response times, and willingness to go the extra mile to resolve issues. However, some users mention occasional technical glitches and suggest improvements in the customization options for surveys and reports. Overall, EngagE is highly regarded for its ability to enhance employee engagement and provide organizations with actionable insights to drive positive change.

Pros

  • Valuable employee engagement insights boost productivity.
  • Uncovers actionable insights for effective workplace strategies.

Cons

  • Limited customization options may hinder specific business needs.
  • Some users reported occasional technical glitches.

AI-Generated from the text of User Reviews

Reviews
MP

Morim P

February 8, 2024 Source: G2.com
"Excellent Service and Support"
What do you like best about Energage?

Our Company has been working nonstop to achieve the employee engagement goals we have set, and to work with Christian hand to hand on this project, has been very helpful. Our commitment is to keep our employees feeling they're appreciated, give them the best environment possible and assure them they're our most valuable asset at IGT to be the best and ahead in our Industry.

What do you dislike about Energage?

It took me a little to fully understand the work of the website, but once on board, the tech team was super helpful in guiding us to fix any bumps in the road. It would be of help to have a little more time ahead to communicate to the employees of the upcoming survey time to be engaged in the answer on a timely basis.

Recommendations to others considering Energage:

It is an excellent tool to provide accurate and specific information about the employees' engagement, culture, expectations, and more.

What problems is Energage solving and how is that benefiting you?

We have been implementing quite a few new programs for the employees, as well as new policies, based on previous studies and surveys, and we wanted to make sure the results were really where we wanted them to be at this point. We realized the areas of concern came from a specific employee, which gave us a better map of how to fix it.

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TL

Thomas L

May 24, 2021 Source: G2.com
"Great product! Great service! Great business tool!"
What do you like best about Energage?

I like the transparency the survey offers on multiple levels and the always prompt service received.

What do you dislike about Energage?

Nothing really. I just wish I had more time to dig deeper into the survey results with all the tools and resources provided.

What problems is Energage solving and how is that benefiting you?

This clearly offers us more transparency, paving the way to where we need to go and what we need to do in terms of continuous improvement.

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AU

Anonymous User

May 21, 2021 Source: G2.com
"Great Insight!"
What do you like best about Energage?

The survey was seamless and intuitive to set up. Really helped me gather priceless information on our engagement levels. The help with solutions in our problem areas was amazing. Also loved that Energage prepares presentations and one-sheets for communicating to the Leadership Team and the company. Also felt comfortable knowing that the survey remained anonymous. Also loved the year over year and B2B benchmarking!

What do you dislike about Energage?

I would have liked to have a little more flexibility with question design, but understand the reasoning behind the limitations.

Recommendations to others considering Energage:

Make sure that you purchase the in-depth results! They are so valuable to the leadership and to the company. Any survey is useless unless you follow up with the company on the results and solutions.

What problems is Energage solving and how is that benefiting you?

Understanding employee engagement levels and how to solve those that are in the low engagement category

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AU

Anonymous User

May 21, 2021 Source: G2.com
"Great engagement and employee feedback tool!"
What do you like best about Energage?

There is a lot of excellent reporting within the platform. The results are easy to understand, and we have gained valuable insight into how we are doing as managers.

What do you dislike about Energage?

There isn't an option for small departments (under 5) to get survey results.

Recommendations to others considering Energage:

None

What problems is Energage solving and how is that benefiting you?

We have a better understanding of what our employees want - formal training and more meaningful jobs. We have been able to improve on both. We have also seen an increase in our appreciation scores due to the survey data.

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LG

Leanne G

December 23, 2019 Source: G2.com
"Forward Progress"
What do you like best about Energage?

Energage allows us to see the forward progress we are making over the years. We are able to see that our work is paying off based on employee responses. Although we don't pay for the detailed results, the summary snapshot is helpful. In addition to the outcomes, the survey process is simple and the online platform is very user friendly.

What do you dislike about Energage?

I dislike the cost of receiving the survey results. This is way to expensive for small non profits such as ours. It would be nice to see a handful of comments.

What problems is Energage solving and how is that benefiting you?

Being identified as a 'Top 100 Workplace' has allowed us to recruit qualified candidates over the years.

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RP

Robbie P

October 30, 2019 Source: G2.com
"Energage has professional customer service and the website is easy to use."
What do you like best about Energage?

The results help us know where we need to improve so we can set goals and begin taking 'next steps.'

What do you dislike about Energage?

I'm can't think of any downside. Possibly a reduced cost however, we understand the cost of services provided.

Recommendations to others considering Energage:

I would recommend Energage to any employer who wants to improve engagement and productivity.

What problems is Energage solving and how is that benefiting you?

Engagement and communication. We have already begun addressing employee concerns one at a time in weekly meetings. One benefit I have already noticed is that morale seems boosted as a result of acknowledging concerns and concerns are resolved when we explain why we made certain decisions (Sometimes, employees are concerned because they don't understand everything that is considered when decisions are made. Once they understand, they are no longer concerned.) and communicate more clearly.

Under 'Validation' below, there wasn't a an option for 'Manufacturing'. We manufacture stainless steel smoker ovens and grills for commercial and residential use.

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TM

Timothy M

October 29, 2019 Source: G2.com
"Easy system to navigate and administer to all staff."
What do you like best about Energage?

The ease of use and simplicity of the program.

What do you dislike about Energage?

Having to pay several thousands for the results :-)

What problems is Energage solving and how is that benefiting you?

We will review the areas of concern that may affect our company culture and adjust accordingly.

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AU

Anonymous User

October 28, 2019 Source: G2.com
"Energage consistently provides a great customer experience!"
What do you like best about Energage?

The Energage team does not make you feel obligated to purchase employee feedback reports. The team is always there to support you and help when needed, without making you feel like you owe them anything more.

What do you dislike about Energage?

It would be nice if there were options to purchase certain portions of the employee feedback results, as opposed to having to commit to purchasing the entire report for a lump sum.

What problems is Energage solving and how is that benefiting you?

Our employees enjoy being able to provide honest and anonymous feedback. It's always an honor receiving recognition as well, and since being named to a Top Workplaces list, our employees feel proud to be a part of our organization.

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AS

Administrator in Individual & Family Services

October 28, 2019 Source: G2.com
"Positive Experience"
What do you like best?

Excellent support was provided when needed

What do you dislike?

From my experience, there was nothing that I disliked about Energage

What problems are you solving with the product? What benefits have you realized?

Employee Engagement Survey with benchmarks validate the results of our surveys with our associates

Read more
JS

Jason S

October 28, 2019 Source: G2.com
"Review of Energage"
What do you like best about Energage?

I appreciate the forethought that went into creating the website for the survey. The website does an excellent job walking the user through step-by-step and lets them know when an item or task has been completed.

What do you dislike about Energage?

There isn't anything that I dislike about Energage.

Recommendations to others considering Energage:

Be sure to fill in all the fields as part of your organization's set-up in the website.

What problems is Energage solving and how is that benefiting you?

Employee moral and engagement is always a challenge for any organization- especially with one our size, 1000 employees. Energage has helped us realize how to better communicate with our employees in a fun and genuine way.

Read more

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