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EMnify Reviews

User Rating

5/5 (Based on 89 Ratings)

Rating Distribution

  • Excellent

    98.9%
  • Very Good

    1.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Support, Reliable Service, Comprehensive Platform

Limited Reporting Functionality, Slow Platform Performance, Data Pricing Issues, Lack of Phone Support

Do You Use EMnify?

Write a Review

Review Summary

Emnify users consistently praise its reliable service, straightforward platform, and excellent customer support. They appreciate the easy setup, fast activation and deactivation of SIM cards, and the ability to manage connections centrally. Users highlight the platform's flexibility and international coverage, particularly for IoT devices. While some users mention occasional slowdowns in the platform or limited payment options, overall, they express satisfaction with Emnify's performance and responsiveness.

Pros

  • Easy setup and integration with various IoT devices.
  • Reliable service and strong network coverage worldwide.
  • Excellent customer support with prompt and helpful responses.

Cons

  • Some users report slow loading times on the web portal.
  • Limited payment options, mainly credit cards and payment orders.
  • Data pooling setup requires customer support intervention.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

November 22, 2023 Source: G2.com
"Really seamless experience and really quick ramp up of a project"
What do you like best about emnify?

Very good customer support. Our contact Kevin Waldmann was aways very supportive to help us with any questions or concerns.

The dashboard and the onboarding are really straightforward and easy to use. All features we needed were really accessible for quick integration.

Especiall mention to the remote access feature, which allows seamless remote access to your devices.

What do you dislike about emnify?

- Could not find any downsides until now.

What problems is emnify solving and how is that benefiting you?

Very quick rollout of IOT devices with carrier agnostic SIM cards. And an easy to understand pricing model.

Read more
MR

Matteo R

November 15, 2023 Source: G2.com
"Well done platform"
What do you like best about emnify?

Simplicity and new customer welcome and follow up

What do you dislike about emnify?

Nothing to report so far. everything is fine

What problems is emnify solving and how is that benefiting you?

Sim operator management simplified

Read more
LN

Luis N

March 21, 2023 Source: G2.com
"Una muy buena experiencia desde la gestión de SIMs y conectividad M2M"
What do you like best about emnify?

Es muy facil de admministrar desde su plataforma de gestión. Nos ha ayudado bastante para identificar las SIMs activas, incativas, cobertura en algunas zonas y batallar con distintos problemas de comunicación a lo largo de nuestro país.

What do you dislike about emnify?

Creo que sería muy positivo que avancen en terminos de reportabilidad y creacones de Dashboards para mejorar las métricas que se pueden extraer desde el sitio. Hoy en su mayoría se defienden con tablas dinamicas.

What problems is emnify solving and how is that benefiting you?

Problemas de cobertura y conectividad celular en distintas zonas del país

Read more
PA

Patrick A

March 15, 2023 Source: G2.com
"GPS TECNOMACK"
What do you like best about emnify?

Mi experiencia a sido muy gratificfante, respecto a la calidad de la señal de las sim, lo facil de activar y desactivar las sim a traves de la plataforma de control, muy recomendable la calidad del servicio

What do you dislike about emnify?

En general no tengo muchos descontentos, estoy muy satisfecho con la plataforma, lo unico que podrian mejorar es hacer instructivos para las actualizaciones de la plataforma, ya que cuando se actualizar debo volver a aprender a utilizar la plataforma, un instructivo simple ayudaria

What problems is emnify solving and how is that benefiting you?

No he tenido problemas

Read more
HA

Helios A

March 10, 2023 Source: G2.com
"Excelent Service and Products"
What do you like best about emnify?

All the required information is always at hand

What do you dislike about emnify?

Nothing. Everything is perfect. Excelent products and services

What problems is emnify solving and how is that benefiting you?

Iot connectivity

Read more
AU

Anonymous User

February 2, 2023 Source: G2.com
"The best customer service and technical partner, again"
What do you like best about emnify?

Very easy to activate or deactivate SIM. It is a potent tool for managing all connections in the Dashboard

What do you dislike about emnify?

There is absolutely nothing to dislike!

All is working fine, but it could be a good idea to have different tools for SIMs listed

What problems is emnify solving and how is that benefiting you?

The activation and deactivation is very easy to manage, and you can take the control all connections in the same time

Read more
DC

Delbert C

January 18, 2023 Source: G2.com
"Automation and administration has never been easier"
What do you like best about emnify?

The API, Support and information available are great for automating activatition & deactivation of SIM.

What do you dislike about emnify?

Punctually:

- Some reports, after a certain treshold of number of SIMs, start to be a little slow to show the information

- There isn't an specific endpoint in the API to retrieve the activated, deactivated and issued number of SIMs

What problems is emnify solving and how is that benefiting you?

Connectivity at a continental level and automating the use and adminsitration of our SIMs, helping in reducing passive costs.

Read more
MN

Markus N

January 9, 2023 Source: G2.com
"Clear and easy-to-use platform."
What do you like best about emnify?

SIM are easy to manage. The very good coverage worldwide.

Friendly and reliable customer support.

What do you dislike about emnify?

There is nothing to criticize. Problems are quickly resolved.

What problems is emnify solving and how is that benefiting you?

45 / 5.000

Übersetzungsergebnisse

Übersetzung

The data tariffs were changed immediately.

Read more
PV

Patricio V

November 27, 2022 Source: G2.com
"Emnify is advanced and dependabe"
What do you like best about emnify?

Great product overall: connectivity, APIs, serious business partner, always most advanced technology, transparency in technical and commercial information

What do you dislike about emnify?

Customer Support could use some improvements

What problems is emnify solving and how is that benefiting you?

We resell Emnify SIMs to a number of clients in South America, providing local billing, stock, service and supplementary services

Read more
TD

Torsten D

November 18, 2022 Source: G2.com
"Great service for professional applications"
What do you like best about emnify?

Excellent service quality. Answers by email are quick and competent. Self service Dashboard on SIM cards giving good insight.

What do you dislike about emnify?

Registering to a network with the AT+COPS=? command takes significantly longer. Support did help greatly to reduce it (but still at ~5 s).

What problems is emnify solving and how is that benefiting you?

Using provider with best signal quality on site without need to check before. Industrial SIM cards with wider temperature range available.

Read more

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