Home/ IoT Device Management Software/ EMnify/ Reviews
Beyond Connectivity: Cellular IoT communication simplified
98.9%
1.1%
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Ease of Use, Excellent Customer Support, Reliable Service, Comprehensive Platform
Limited Reporting Functionality, Slow Platform Performance, Data Pricing Issues, Lack of Phone Support
Emnify users consistently praise its reliable service, straightforward platform, and excellent customer support. They appreciate the easy setup, fast activation and deactivation of SIM cards, and the ability to manage connections centrally. Users highlight the platform's flexibility and international coverage, particularly for IoT devices. While some users mention occasional slowdowns in the platform or limited payment options, overall, they express satisfaction with Emnify's performance and responsiveness.
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Simplicity and new customer welcome and follow up
Nothing to report so far. everything is fine
Sim operator management simplified
Es muy facil de admministrar desde su plataforma de gestión. Nos ha ayudado bastante para identificar las SIMs activas, incativas, cobertura en algunas zonas y batallar con distintos problemas de comunicación a lo largo de nuestro país.
Creo que sería muy positivo que avancen en terminos de reportabilidad y creacones de Dashboards para mejorar las métricas que se pueden extraer desde el sitio. Hoy en su mayoría se defienden con tablas dinamicas.
Problemas de cobertura y conectividad celular en distintas zonas del país
Mi experiencia a sido muy gratificfante, respecto a la calidad de la señal de las sim, lo facil de activar y desactivar las sim a traves de la plataforma de control, muy recomendable la calidad del servicio
En general no tengo muchos descontentos, estoy muy satisfecho con la plataforma, lo unico que podrian mejorar es hacer instructivos para las actualizaciones de la plataforma, ya que cuando se actualizar debo volver a aprender a utilizar la plataforma, un instructivo simple ayudaria
No he tenido problemas
All the required information is always at hand
Nothing. Everything is perfect. Excelent products and services
Iot connectivity
Very easy to activate or deactivate SIM. It is a potent tool for managing all connections in the Dashboard
There is absolutely nothing to dislike!
All is working fine, but it could be a good idea to have different tools for SIMs listed
The activation and deactivation is very easy to manage, and you can take the control all connections in the same time
The API, Support and information available are great for automating activatition & deactivation of SIM.
Punctually:
- Some reports, after a certain treshold of number of SIMs, start to be a little slow to show the information
- There isn't an specific endpoint in the API to retrieve the activated, deactivated and issued number of SIMs
Connectivity at a continental level and automating the use and adminsitration of our SIMs, helping in reducing passive costs.
SIM are easy to manage. The very good coverage worldwide.
Friendly and reliable customer support.
There is nothing to criticize. Problems are quickly resolved.
45 / 5.000
Übersetzungsergebnisse
Übersetzung
The data tariffs were changed immediately.
Great product overall: connectivity, APIs, serious business partner, always most advanced technology, transparency in technical and commercial information
Customer Support could use some improvements
We resell Emnify SIMs to a number of clients in South America, providing local billing, stock, service and supplementary services
Excellent service quality. Answers by email are quick and competent. Self service Dashboard on SIM cards giving good insight.
Registering to a network with the AT+COPS=? command takes significantly longer. Support did help greatly to reduce it (but still at ~5 s).
Using provider with best signal quality on site without need to check before. Industrial SIM cards with wider temperature range available.
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Very good customer support. Our contact Kevin Waldmann was aways very supportive to help us with any questions or concerns.
The dashboard and the onboarding are really straightforward and easy to use. All features we needed were really accessible for quick integration.
Especiall mention to the remote access feature, which allows seamless remote access to your devices.
- Could not find any downsides until now.
Very quick rollout of IOT devices with carrier agnostic SIM cards. And an easy to understand pricing model.