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Emercury Reviews

User Rating

4.8/5 (Based on 52 Ratings)

Rating Distribution

  • Excellent

    78.8%
  • Very Good

    21.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Emercury?

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Review Summary

Reviewers commend the platform's user-friendly interface, comprehensive features, and ability to streamline and simplify the digital marketing process. They highlight the effectiveness of social media management, email marketing, and analytics tools in enhancing marketing campaigns. Additionally, they appreciate the excellent customer support, praising the responsiveness and helpfulness of the support team in resolving issues and answering queries. While some users mention occasional glitches and a learning curve, the overall sentiment is positive, with many reviewers recommending the platform for its efficiency and ease of use.

Pros

  • Robust customer relationship management (CRM) tools enhance sales productivity.
  • Advanced analytics and reporting capabilities provide actionable insights.
  • Streamlined communication and collaboration tools boost team efficiency.

Cons

  • Complex setup and implementation process may require professional assistance.
  • Limited customization options may not meet specific business requirements.
  • Occasional performance issues reported by some users.

AI-Generated from the text of User Reviews

Reviews
LG

Lakhbir Gill

July 24, 2024 Source: Trustpilot.com
For the past decade
For the past decade, I have relied on eMercury for all my email marketing needs, and I couldn't be more satisfied with the service. From the very beginning, eMercury has provided a seamless and efficient platform that has allowed me to reach my audience effectively and grow my business. The user-friendly interface and robust features make creating and managing campaigns a breeze, even for someone like me who isn't very tech-savvy.

One of the standout aspects of eMercury is their exceptional customer support. Anytime I've had questions or needed assistance, their team has been incredibly responsive and helpful, ensuring that any issues are resolved promptly. This level of support has been invaluable over the years.

The advanced analytics and reporting tools offered by eMercury have given me deep insights into my campaigns, allowing me to refine my strategies and achieve better results. The ability to track engagement, open rates, and conversions in real-time has been a game-changer for my business.

Moreover, eMercury's commitment to staying up-to-date with industry trends and regulations ensures that my campaigns are always compliant and optimized for maximum deliverability. This dedication to excellence is evident in the consistent improvements and new features they roll out.

Overall, my experience with eMercury over the last 10 years has been nothing short of outstanding. They have played a crucial role in the success of my marketing efforts, and I wholeheartedly recommend their service to anyone looking for a reliable and powerful email marketing solution
Read more
AW

Andy W

December 8, 2023 Source: G2.com
"Emercury has a very easy-to-use interface with excellent delivery and exceptional customer service."
What do you like best about Emercury?

Excellent delivery into the inbox and exceptional customer service.

What do you dislike about Emercury?

I do not dislike anything about Emercury.

What problems is Emercury solving and how is that benefiting you?

Emercury has solved my delivery issues with both Yahoo and Gmail emails. We are now inboxing all ISPs.

Read more
HS

Harshit S

December 8, 2023 Source: G2.com
"Emercury: Best Email Marketing Solution So Far."
What do you like best about Emercury?

The comprehensive suite of features offered by Emercury has truly transformed my approach to email marketing. The intuitive interface, coupled with powerful tools, provides a 360-degree solution that caters to all my needs. Whether it's creating visually stunning campaigns, segmenting my audience, or analyzing the performance metrics, Emercury has consistently exceeded my expectations.

What truly sets Emercury apart is the remarkable support team. The dedication and responsiveness of your support staff have been a game-changer for me. Knowing that there is a team of experts always ready to assist and resolve any queries promptly gives me the confidence to explore and maximize the platform's capabilities.

What do you dislike about Emercury?

While I acknowledge that perfection is elusive, Emercury has proven to be an ideal match for my needs and requirements, presenting no major challenges to date. I am confident that should any needs arise in the future, their support team will adeptly and smoothly handle any situation.

What problems is Emercury solving and how is that benefiting you?

Best-in-class Deliverability with all performance metrics and consistency.

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MB

M. B

December 7, 2023 Source: G2.com
"Amazing company who understands the many layers of Email Marketing"
What do you like best about Emercury?

Their meticulousness and proactive involvement significantly contribute to your success. They never stand by idly if you encounter issues, ensuring you don't falter on your own. Their genuine dedication to your success is undeniable and evident.

What do you dislike about Emercury?

That i don't have call to use them much more.

What problems is Emercury solving and how is that benefiting you?

As an email marketer, particularly one who came up 20 years ago, you grasp the reality: there's no one-size-fits-all approach to Email Marketing. Numerous other ESPs have such a narrow and stringent perspective. If you don't fit their mold of the ideal email marketer, they discard you.

EM, however, collaborates with you to comprehend your unique marketing style, going to great lengths to empower your success.

Read more
MK

Matthew K

December 7, 2023 Source: G2.com
"Great ESP"
What do you like best about Emercury?

The platform was easy to use and the team was helpful. I have used 10+ ESP's in 2 years and this is one of my favorites. Most important was they have great support and they know what they are talking about.

What do you dislike about Emercury?

none that I can think of. none that I can think of.

What problems is Emercury solving and how is that benefiting you?

as mentioned they have great service.

Read more
AU

Anonymous User

October 17, 2022 Source: G2.com
"Clean, expert advice, amazing communications, and the functionality is great"
What do you like best about Emercury?

Their support is the best part. They work great with us on Slack and have been available to help whenever we needed it.

What do you dislike about Emercury?

I think maybe the segment section when selecting to a certain list could be cleaner but overall a great look and functionality

What problems is Emercury solving and how is that benefiting you?

They are solving the automations that we wanted designed when targeting certain groups.

Read more
TK

Thomas K

March 28, 2021 Source: G2.com
"SuperVision's Use of eMercury"
What do you like best about Emercury?

Customer service is terrific. eMailing is complex and getting it all dialed in takes though and effort. The staff at EM have been extremely helpful and responsive.

What do you dislike about Emercury?

Takes time to learn to fully utilize the system. Not a fault of EM, any decent eMailing system will require that effort.

What problems is Emercury solving and how is that benefiting you?

Still learning the system..

Read more
PS

Priyam S

March 18, 2021 Source: G2.com
"The best in the industry with the support and the deliverability."
What do you like best about Emercury?

The best part is their constant support, Michael in particular. He is a great man and always up to help. I have achieved my desired volume with Emercury within 2 weeks. Looking forward to work with.

What do you dislike about Emercury?

Nothin as of now. Though I would be happier if I get a better inbox placement with other ISP as well.

Recommendations to others considering Emercury:

Need to look after better inbox placement.

What problems is Emercury solving and how is that benefiting you?

I had problem with the Yahoo delivery. I got a stable volume of 50K now but I need to push the volume. Also, I am facing delivery/inbox issue with Hotmail. I would like to figure that out.

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ES

Elias S

November 24, 2020 Source: G2.com
"Excellent Platform to Convert Email Leads!"
What do you like best about Emercury?

Clear Automation Tools + Top Notch Service.

What do you dislike about Emercury?

Nothing was disliked, specially not the fair pricing.

What problems is Emercury solving and how is that benefiting you?

We needed to convert our email leads into sales and Emercury did exactly that.

They squeezed as much value as possible from our email leads which ended up providing with a much higher ROI than anticipated.

Read more
AU

Anonymous User

November 9, 2020 Source: G2.com
"Great software and automation along with excellent customer service"
What do you like best about Emercury?

The automation tools they offer are great and they really take the time to understand your business to help facilitate the right customer flows for your business.

What do you dislike about Emercury?

There is not much that I don't like. They do a great job

What problems is Emercury solving and how is that benefiting you?

They have helped automate my customer journey for my subscribers

Read more

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