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Email on Acid Reviews

User Rating

4.4/5 (Based on 171 Ratings)

Rating Distribution

  • Excellent

    64.3%
  • Very Good

    23.4%
  • Average

    5.8%
  • Poor

    1.8%
  • Terrible

    4.7%

User Sentiments

Cross-Client Email Testing, Detailed Rendering Previews, Time-Saving Testing Process, User-Friendly Interface

Inaccurate Renderings, Occasional Bugs and Glitches, Slow Loading Times, High Pricing

Do You Use Email on Acid?

Write a Review

Review Summary

Email on Acid is a popular email testing platform praised for its comprehensive rendering capabilities across various email clients and devices. Users appreciate its ability to quickly preview emails, ensuring consistent layouts and avoiding rendering issues. However, some users have raised concerns about pricing, with some feeling the cost is too high for occasional use or specific features. Others have reported occasional rendering inaccuracies, slow loading times, and bugs. Despite these downsides, the platform remains a valuable tool for email marketers and developers looking to ensure their emails display correctly across different platforms.

Pros

  • Email on Acid offers a comprehensive solution for testing emails across various platforms.
  • Its UI is userfriendly, making it easy to test email rendering in different browsers and devices.
  • The platform provides valuable insights and recommendations for improving email design and coding.

Cons

  • Some users experience rendering inconsistencies, requiring additional testing on actual devices.
  • The pricing might be considered steep, especially for occasional users or small businesses.
  • Customer service responsiveness can be inconsistent, posing a challenge for timely issue resolution.

AI-Generated from the text of User Reviews

Reviews
JL

Jeff L

September 14, 2023 Source: G2.com
"Hard to do effective email marketing without this!"
What do you like best about Email on Acid?

I've used Email on Acid for years, and find it to be a critical tool for our email marketing program. Viewing and actual rendered version of an email in the most common inbox providers is invaluable when troubleshooting to ensure a perfect user experience for each subscriber. What displays fine in one browser client may not in another and vice versa. EOA takes the guessing out of the equation. What's better is that EOA provides recommendations for how to fix or edit the code to display correctly in many outlying instances. This is very helpful when troubleshooting. We don't use the templates, however they do offer many free downloadable templates which make coding a fluid-responsive email super easy for non-technical marketing folks. I would highly recommend Email on Acid to any email marketing team.

What do you dislike about Email on Acid?

The only downside of Email on Acid is the price. Would love it if there was an option for inbox rendering without any other features that could be a cheaper alternative for marketing teams on a very tight budget.

What problems is Email on Acid solving and how is that benefiting you?

Inbox rendering continues to haunt email marketers. EOA helps solve nuance code requirements of the many various browsers and inbox clients. Lately we've also benefited from the dark-mode coding tips and tools.

Read more
JK

Jay K

October 13, 2022 Source: G2.com
"Must have tool for all digital marketers"
What do you like best about Email on Acid?

The tool is straightforward to use. It gives you all the data you need to test and improve your emails. Running the email rendering test and tracking the email is simple and easy. The cost of the tool is reasonable.

What do you dislike about Email on Acid?

I have not found anything I did not like so far. I hope their email rendering test can be run quicker, but it is not so bad that I would give a negative feedback.

What problems is Email on Acid solving and how is that benefiting you?

We wanted to check what devices and browsers our email recipients use to open and read our emails. We also wanted a tool that could generate tracking codes quickly.

Read more
AU

Anonymous User

September 21, 2022 Source: G2.com
"Email on Acid is top notch for email testing"
What do you like best about Email on Acid?

The best part of email on acid is email and spam testing.

What do you dislike about Email on Acid?

I think some clients are missing, and older versions of os are retired.

What problems is Email on Acid solving and how is that benefiting you?

Email on acid allows you to see what your emails look like on many different clients and platforms.

Read more
PK

Praveen K

July 29, 2022 Source: G2.com
"EmailonAcid review"
What do you like best about Email on Acid?

Good tool to do email previews. It has inbuilt features to check image size, URL checks, Spelling errors and Spam blocks. This is very useful.

What do you dislike about Email on Acid?

Email test profiles can be created by an individual but can not be applied at the project level.

Recommendations to others considering Email on Acid:

Good tool to test email previews.

What problems is Email on Acid solving and how is that benefiting you?

We mainly use Email on Acid to preview emails across mobile devices and email clients. This helps to ensure there are no email rendering issues in major mobile devices and email clients.

Read more
AU

Anonymous User

June 14, 2022 Source: G2.com
"This provides an easy way to view email formatting across devices and browsers."
What do you like best about Email on Acid?

I most like how easy it is to use. Paste in your code, look at some images and you're good to proceed with your email communications to constituents with the comfort of knowing your email will look great.

What do you dislike about Email on Acid?

I wish there was a way to tweak code and then retest without having to create an entirely new document in the system. It's a bit time-consuming. And some of the preview images take ages to load.

What problems is Email on Acid solving and how is that benefiting you?

We have a massive email list and our users use all combinations of devices, browsers and email providers. Without Email on Acid, it would be impossible to be certain that recipients are getting the email as intended.

Read more
MK

Michelle K

August 23, 2021 Source: Trustpilot.com
Excellent service for email designers
Invaluable tool to make sure your emails render well on the various desktop and mobile email clients
Read more
MB

Megan B

May 6, 2021 Source: G2.com
"Email on Acid is great for email quality checks!"
What do you like best about Email on Acid?

I love the inbox previews & double checking links and alt text.

What do you dislike about Email on Acid?

The only thing I dislike is if the service is ever down, but it normally isn't!

What problems is Email on Acid solving and how is that benefiting you?

Solving inbox previews for multiple different platforms.

Read more
AU

Anonymous User

May 6, 2021 Source: G2.com
"Vital tool for email marketers"
What do you like best about Email on Acid?

Email on Acid is a great tool that helps us to ensure our emails look great no matter who receives them. It is a critical part of our email checklist and allows us to make creative and coding changes, pushing the limits of email design whilst removing any fear that this will cause havoc in certain inboxes (Outlook not looking at you!). There are many vendors that offer this solution but Email on Acid is very easy to use, constantly providing great education on email coding in general and transparent in their pricing.

What do you dislike about Email on Acid?

Sometime the email rendors take time to load - but that's just nitpicking.

What problems is Email on Acid solving and how is that benefiting you?

Before we used Email on Acid we were shooting in the dark (or dark-mode) on what our emails would look like across various email clients. To our shock and horror when we began to use it we realised that the great looking emails on our Macs or in Gmail were an absolute disaster on hugely popular email clients. Email on Acid has allowed us to ensure everyone can see our emails regardless of client, OS or device. The coding tool is also super useful for designing third party vendor emails where we want to remove any coding related to our Marketing Automation System.

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GS

Germán S

May 5, 2021 Source: G2.com
"Excellent service"
What do you like best about Email on Acid?

Ease of use of the service. New functionalities.

What do you dislike about Email on Acid?

For old customers they discontinued their pricing tier.

What problems is Email on Acid solving and how is that benefiting you?

Email Marketing campaigns previsualization. Better user experience.

Read more
AU

Anonymous User

May 5, 2021 Source: G2.com
"So easy and helpful to use!"
What do you like best about Email on Acid?

Email on Acid has been a huge help for our email team. We have been able to catch Outlook errors and fix them before sending out to our clients!

What do you dislike about Email on Acid?

We haven't encountered anything that we currently dislike!

What problems is Email on Acid solving and how is that benefiting you?

Outlook issues!

Read more

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