Efficy CRM Reviews

User Rating

4.4/5 (Based on 192 Ratings)

Rating Distribution

Excellent
52.1%
Very Good
35.9%
Average
8.3%
Poor
2.6%
Terrible
1%

User Sentiments

User Friendly Interface, Customization Options, Powerful Reporting, Email Marketing Capabilities

Steep Learning Curve, Technical Issues, Limited Mobile Functionality, Expensive Add-ons

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Review Summary

Efficy CRM receives generally positive reviews, with users praising its user-friendly interface, robust features, and ability to streamline customer relationship management. Many appreciate the customization options, powerful reporting capabilities, and automation features. While its comprehensive nature can be beneficial, some reviewers note a learning curve for new CRM users, suggesting the need for comprehensive upfront training. The platform's cost and limited third-party integrations are also mentioned as potential drawbacks.

Pros

Userfriendly interface for efficient CRM management.
Highly customizable platform with robust reporting capabilities.
Streamlines customer interactions, sales, and marketing efforts.

Cons

Learning curve for users new to CRM systems, though training resources are available.
While userfriendly, some might find the platform's UI overwhelming.

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Reviews

Dhruv D

October 18, 2024 Source: G2.com

Efficy: An Efficient CRM for your business

What do you like best about Efficy CRM?

19+ features that are offered by Efficy CRM is designed in such a way by taking into consideration all the aspects related to every function of a business. Easy to learn and easy to use CRM tool for all types of business. Implementing this CRM is easy into your system as it is most compatible. Customer support system is prompt and timely resolutions are provided which keeps business continuity.

What do you dislike about Efficy CRM?

The number of integrations is a bit less than compared to other market players, If you can provide more integrations apart from google and microsoft, then it could become a market mover product.

What problems is Efficy CRM solving and how is that benefiting you?

I have all of my customer data on it, I can operate and maintain details and customer interactions timely with time stamp. Allows my clients to see their work progress and helps generate query tickets easily so that we can provide customer support on time.

Verified User in Information Technology and Services

October 17, 2024 Source: G2.com

Efficy CRM review

What do you like best about Efficy CRM?

As per the current scenario and trend Efficy CRM definatley help to grow a business and organization. It has the features that help to manage small and large task in a very easy way like lead generation, dashboard, catalogoue, data , document and much more. Also, integration of third party tools in efficient way is really good in Efficy CRM.

What do you dislike about Efficy CRM?

User interface could be improve as well as more customization could be provided to users.

What problems is Efficy CRM solving and how is that benefiting you?

It help in collaboration in cross functinal teams that help to save time in work efficently. Reports and analytics helps to align with the data and get insight.it also helps in streamline the sales and management from lead generation to the convertion.

Rishabh B

February 19, 2024 Source: G2.com

Most efficient tool

What do you like best about Efficy CRM?

This is a very useful tool for small business as it helps maintain the data at one place which leads to ease of work.

What do you dislike about Efficy CRM?

Complexity and affordability of the tool is something that can be worked upon.

Recommendations to others considering Efficy CRM?

It has helped me maintain all my data at 1 place.

What problems is Efficy CRM solving and how is that benefiting you?

It is a user friendly platform whiich is useful for all sizes of businesses.

Nancy B

February 18, 2024 Source: G2.com

It’s accessible, Budget friendly

What do you like best about Efficy CRM?

Efficy is a must have tool.

What do you dislike about Efficy CRM?

Perfect for small size organisation.

Recommendations to others considering Efficy CRM?

It assist us to work in a organised way

What problems is Efficy CRM solving and how is that benefiting you?

Efficy is reliable and make my work much easy

Sarita A

February 17, 2024 Source: G2.com

Makes your work easier being a one stop solution

What do you like best about Efficy CRM?

It is used friendly platform that helps you fulfil the requirement in easy and effective manner. It helps you with customisation that makes it flexible for all business needs

What do you dislike about Efficy CRM?

It has multiple features and it becomes difficult to understand all in one go.

What problems is Efficy CRM solving and how is that benefiting you?

It is convenient to store all the information and organise your data. Efficy CRM can be accessible through any device which makes it great.

Keshav Saraogi b

February 16, 2024 Source: G2.com

Great initiative which allows customer customization and needs

What do you like best about Efficy CRM?

I really liked the accessibility of the website and all the features provided helped me a lot.

What do you dislike about Efficy CRM?

Just a small thing I disliked was the buffer time

What problems is Efficy CRM solving and how is that benefiting you?

Efficy crm helped me a lot while email marketing and reaching the targeted audience

Lakshender S A

February 13, 2024 Source: G2.com

Value For Money and Efficient

What do you like best about Efficy CRM?

This is very easy to use and will make your work easier. This makes your CRM journey effective and efficient.

What do you dislike about Efficy CRM?

Its bit expensive and that makes it difficult for small scale businesses to use it

What problems is Efficy CRM solving and how is that benefiting you?

It helps you to make updates on your working projects which will save lot of your time.

Naman C

February 12, 2024 Source: G2.com

Sales got better and convenience exacerbated.

What do you like best about Efficy CRM?

I am a small business owner, making sticky notes or being on the spreadsheets all day long but then Efficy came into play! Now keeping track of customer interactions, sales pipelines, and marketing campaigns are very organized & also rewarding as we no more face leads loss or forgotten follow ups.

What do you dislike about Efficy CRM?

Recommendations to others considering Efficy CRM?

The best part? Data privacy was sorted. Being European-based, efficy takes data security seriously, which is very important for me and also my customers.

What problems is Efficy CRM solving and how is that benefiting you?

Kratika C

February 6, 2024 Source: G2.com

Great Fit and Very Easy to Use

What do you like best about Efficy CRM?

It is easy to use and people can rely on that as its an efficient way for each organisation

What do you dislike about Efficy CRM?

It has a lot of feature and it is bit expensive for small scale company.

What problems is Efficy CRM solving and how is that benefiting you?

It has helped us to maintain the data seamlessly and it is a user friendly platform for business.

Nancy B

January 31, 2024 Source: G2.com

Right fit and very easy to use

What do you like best about Efficy CRM?

it is a user friendly platform and helps both small scale and large scale businesses.

What do you dislike about Efficy CRM?

it helps in keeping all the data in one place that leads to better efficiency and effectiveness.

Recommendations to others considering Efficy CRM?

it has multiple features and not everyone understands it and hence leads to confusion.

What problems is Efficy CRM solving and how is that benefiting you?

Also, it is a lite expensive for small scale businesses.

Efficy CRM Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Efficy CRM?

Review Summary

Pros

Cons

Dhruv D

Verified User in Information Technology and Services

Rishabh B

Nancy B

Sarita A

Keshav Saraogi b

Lakshender S A

Naman C

Kratika C

Nancy B

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