eFax Corporate Reviews

User Rating

4.7/5 (Based on 257 Ratings)

Rating Distribution

Excellent
84%
Very Good
8.6%
Average
2.7%
Poor
1.6%
Terrible
3.1%

User Sentiments

Excellent Customer Support, Knowledgeable Support Staff, Quick Issue Resolution, Professional and Efficient Service

App Freezing Issues, Incompatibility with Other Software, Unsuccessful Fax Transmission, Confusing User Interface

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Review Summary

Overall, reviewers praise eFax Corporate for its user-friendly interface, reliability, and efficient faxing capabilities. Many users commend its ease of use, even for those with limited technical experience. The platform's dependability and secure transmission of faxes are also highlighted. Reviewers appreciate the integration options with various business tools and cloud storage services, enabling seamless faxing from different applications. Additionally, the mobile app receives positive feedback for its convenience and functionality. Some users suggest improvements in customer support responsiveness and the occasional occurrence of technical glitches.

Pros

Convenient and secure online faxing
Userfriendly interface and easy setup
Compatible with various platforms and devices
Scalable solution for businesses of all sizes

Cons

Limited free trial period
Potential for additional costs for advanced features
Occasional technical issues reported by users
Limited integration options with certain software

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Reviews

Bruno Facchin

November 13, 2024 Source: Trustpilot.com

great service and communication with…

great service and communication with the customer rep.

WCSD

September 12, 2024 Source: Trustpilot.com

Marianna was extremely helpful

Marianna was extremely helpful! Thank you for wonderful Customer Service!

Curley Chriopractic LLC

July 18, 2024 Source: Trustpilot.com

Very Responsive

Chris I took my chat in matter of seconds and was able to solve my issue, just as quick with simple and percise instructions. Thank you Chris I.

Taimoor

May 14, 2024 Source: Trustpilot.com

I wanted to express my thanks for receiving excellent support!

I wanted to express my utmost satisfaction with the eFax tech support that I received, specifically Mohd Qutifan who assisted me. He was incredibly helpful and knowledgeable, swiftly resolving my issue. His professionalism and expertise made the entire experience seamless and stress-free. Thank you for such outstanding support!

Robin Roth

May 6, 2024 Source: Trustpilot.com

Great customer support today by N.L.

Great customer support today by N.L.
Very patience with me having no much idea of efax!
Thanks! :)

David Lang

April 8, 2024 Source: Trustpilot.com

Megha was helpful

Megha was helpful, resolved the problem with courtesy and professionalism.

Irene Pers

April 4, 2024 Source: Trustpilot.com

I hadn't used my efax account in quite…

I hadn't used my efax account in quite awhile and was rusty on the different options. Marijana S. was an excellent support person. She was kind, patient and stayed with me until I had everything ready to go.
Thank you Marijana.

Jami Carpenter

April 1, 2024 Source: Trustpilot.com

Patric is awesome

Our EFax account was changed to a corporate account and I was extremely confused about how it worked. When I called in, I reached Patric he was very patient and explained everything to me without rushing. Now I can navigate the system with no problem!!

Brian

March 28, 2024 Source: Trustpilot.com

received great customer support !

received great customer support !
that's so very important !!!

Ritajean Joyce

March 26, 2024 Source: Trustpilot.com

Quick Response Quick Answer to Issue

We had an issue sending faxes so I called very early in the morning and they answered. Quick Response-Quick Solution-Patrice Was Very helpful.