Ecwid Reviews

User Rating

4.6/5 (Based on 994 Ratings)

Rating Distribution

Excellent
79.1%
Very Good
12.4%
Average
1.5%
Poor
1.4%
Terrible
5.6%

User Sentiments

Ease of Use, Excellent Customer Support, Extensive Integrations, Affordable Pricing

Limited Design Customization, Inconsistent VAT Handling, Limited Features in Lower Plans, Occasional Syncing Issues

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Review Summary

Ecwid is generally well-received by users, earning respectable ratings on various review platforms. It is lauded for its ease of use, user-friendly interface, and extensive features that cater to a wide range of businesses. Additionally, Ecwid's customer support is often praised for its responsiveness and helpfulness. However, some users have expressed dissatisfaction with the platform's limited customization options, occasional technical glitches, and pricing structure. Overall, Ecwid seems to be a solid choice for businesses seeking an easy-to-use and feature-rich eCommerce platform, although it may not be the most suitable option for those requiring extensive customization or a highly scalable solution.

Pros

Userfriendly interface and intuitive design, making it accessible even for beginners.
Seamless integration with various platforms and marketplaces, expanding your sales reach.
Mobile app allows for convenient management and monitoring of your store from anywhere.
Wide range of customization options, including templates and themes, for a unique online presence.

Cons

Limited features for advanced ecommerce needs, such as multicurrency support and inventory management.
Occasional reports of technical glitches and slow loading times, affecting overall performance.
Limited customer support options, with some users experiencing slow response times to inquiries.
Higher transaction fees compared to some competitors, potentially impacting profit margins.

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Reviews

Teprine Baldo

November 9, 2024 Source: Trustpilot.com

Support local initiatives

They always respond quickly to support requests. I also find the set up super easy.
I know they are a local initiative and I want to support them for that as well.

Info-Link Education

November 1, 2024 Source: Trustpilot.com

Best service 5 star

"This platform is fantastic for self-help, with support always available if needed—even though it rarely is! The tools and resources are so well-designed that I can usually find what I need independently."

Martin Minchev

October 30, 2024 Source: Trustpilot.com

Perfect platform

Martin Minchev

October 21, 2024 Source: Trustpilot.com

Best platform

Quan Nguyen

October 8, 2024 Source: Trustpilot.com

This is the e-com platform you want!

I moved my e-commerce platform from the cumbersome and outdated woocommerce\ WordPress combo to Ecwid\ NexLvL CRM combo & I've never looked back!

I looked at all the major e-commerce platforms on the market and Ecwid is by far the best featured for the price and it has the most incredible support team & help documentation on the market!

Forget all the other e-commerce platforms this is the one you want!

Quan - Lacalut Australia

Stuart charlton

October 3, 2024 Source: Trustpilot.com

Approximately three months ago

Approximately three months ago, I began utilizing Ecwid. I found the platform to be user-friendly and straightforward to navigate, despite my limited computer literacy. The ability to establish an online store where customers can make purchases and have the funds directly deposited into my bank account represents a significant personal accomplishment. I highly recommend Ecwid to anyone new to e-commerce. I rate it five stars.

Nutra Health

October 3, 2024 Source: Trustpilot.com

Ecwid integrates into Clover POS

We like how Ecwid integrates into our Clover Point-of-Sale System and we were able to make our own online shopping experience for our customers!

Werner Sunkel

September 25, 2024 Source: Trustpilot.com

Ecwid is great.

Ecwid is great.
I was helped immediately when asked for assistance and they even gave me 1 free month membership after I paid for a year service.

Unlike other companies Ecwid seems to really care about their clients and I feel more accepted than tolerated, also they do not push this radical far left wing agenda on their social media which other providers do.

They are professional, friendly and a great alternative to Shopify

Great job Ecwid!
MAGA !!

Shop UA

July 16, 2024 Source: Trustpilot.com

very fast speed and reliable

Date of experience: July 16, 2024

Jim

April 8, 2024 Source: Trustpilot.com

Ecwid Recommendation

Ecwid is easy to use and keeps me informed. Payments are processed, and I am immediately notified of the transaction. I can then easily print the purchaser details and mail product the same day. Fees are very reasonable, and assistance is easy to obtain. I've never had an issue with Ecwid, and would recommend anyone looking for an e-commerce solution to use Ecwid. I have used Ecwid for over three years.

Ecwid Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Ecwid?

Review Summary

Pros

Cons

Teprine Baldo

Info-Link Education

Martin Minchev

Martin Minchev

Quan Nguyen

Stuart charlton

Nutra Health

Werner Sunkel

Shop UA

Jim

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