Ecosystems Reviews

Easy to use and implement it or integrate it. Resource wise it good to use. Has good user interface too. Support provided technically was awesome.

More depth could be provided in it. Rest all is good and these mentioned issues also can be solved by them in future very easily.

Being into healthcare and having an ownership to our patients we wanted something which could support us 24*7. So it helped us in achieving it.

I have used VMO for both HP DaaS and HP MPS. We have used it to calculate, demonstrate and showcase the value of HP DaaS and HP MPS. Pre-sales and post-sales. We've also used it with partners for them to use with clients but also to demonstrate the value of HP and that Hp is so committed to their partnership that we are sharing our tools. We used the VMO as 3rd party credibility, to track progress, and expand footprint.

business case, calculations, 3rd party research, ease of use, easy and clean display, easy to change, easy to change/update

I am not the best to give this feedback because I have not used with a client yet. however, I would like to have the ability to go to one URL to see both and create both HP DaaS and HP MPS business case. And I would like just one URL to be able to send to partners who can sell both HP DaaS and HP MPS so they don't need 2 URLs and 2 log ins.

calculating ROI. Giving partners a good platform to enable a conversation about HP DaaS and MPS and show the benefit. We need to make it easy for partners to talk about DaaS/MPS and VMO makes it easy. Partners like the 3rd party validation and stats, too.

I have performed many Print Strategic Business Reviews with clients. (VMO is also available for compute-related business reviews.)

Actionable insights that can be modeled before implemented.

I have no dislikes. I appreciate how the VMO platform has been evolved over time to improve and expand (e.g., compute as well as print).

Continuous improvement; whether that be cost related or aimed at other business objectives, such as optimization, workflow and innovation.

We are using VMO for our Quarterly Strategic Business Reviews with our various client accounts.

Using VMO for my accounts has greatly uplifted the conversation with our customers. It has transformed the old way that we did this with power points and a straight forward conversation to a much collaborative approach. Our customers have now joined alongside with becoming co-editors and the conversation is elevated to an organic feel than before.

I do wish some of the graphs that we do share had more color to make them pop. Everything has a grey tone to them. Other than I really enjoy everything I've seen so far.

I do wish some of the graphs that we do share had more color to make them pop. Everything has a grey tone to them. Other than I really enjoy everything I've seen so far.

We use VMO for our Strategic Business Reviews (SBR) with our existing enterprise clients. We also use them to help us build out value-added frameworks for new opportunities. Both are excellent resources.

A few things. 1) the high level of collaboration with the account delivery team to capture all the pertinent information and load it into the tool. 2) the fact that they dig deep to ID and quantify the value that we (and our solutions) deliver to our clients. 3) the level of support - truly unbelievable - and the fact that they take the time and do all the work customizing the tool for each customer based on the metrics that they say are important to them to measure and understand how they're performing.

I can't think of any. Seriously...they're that good.

The best way I can explain this is as follows: My company has a portfolio of hardware, software and services that all work together to address our client's need to optimize costs, be more efficient and effective, as well as other benefits (environmental, cybersecurity, etc.) VMO helps me co-develop (with the client) and quantify the clear value of partnering with my company. Additionally, VMO helps us identify insights that are useful to the customer about their business. The benefit to me is that I have enjoyed a 100% renewal rate with my clients because we demonstrate the value, provide insights and in doing so, differentiate ourselves from our competitors who typically just report stats.

VMO helps with creating value and strategic conversations with our customers before as much as all along the life of their contract with us.

The VMO is very accessible, in its true meaning. The People, the Process and the Platform are always accessible.

I dont believe there was any downsides of using the VMO.

The benefits of using the VMO are clearly a differentiated and more valuable conversation and engagement with our customers. We build closer relationship, we engage in a partnership and we create and own together with our customers the success of their engagement and services with us.

I have been working with VMO for the past 8 years under several different roles within my company.

They have helped me in 2 distinct areas:

1. New business acquisition: They help the us help the customer answer "why us" compared to keeping the status quo as well as against our competition in the marketplace. This is all done with industry, and customer data that combines data into 1 dynamic "pane of glass" for easy customer understanding from mid-management to executive levels. They help us shorten the sale cycle by building business cases that can be used by the customer for final executive approvals or to get over a major hurdle that kill a deal. "Cost to wait" is extremely valuable as it shows customer cash burn by holding off on making a decision on my solution.

Customer Renewals: VMO has helped us increase renewal rates showing our solution's value since inception with customer-ready, easy-to-follow reporting and presentations that help remind my customer why they chose to move forward with us to begin with. This is especially important with long-term (3+year) contracts.

Ability to take concept to execution rapidly - especially in new products and solutions we are bringing to market.

VMO Consultants are very good, but would like to see some additional vertical / industry specialists

Don't be afraid to think way outside the box. They will figure out a way to help you realize how to convey to the customer

Accelerating the sales cycles with complex IT solutions

Showing value for our products

increasing renewal rates

To show my customer the value we bring to them day to day and for future projects

The ROAD MAP and DATA input in the VMO is a great way to present

N/A, Its all good and i am very happy with the service and staff

Its a great toll and the staff is excellent

Staying on top of projects and showing cost savings

Flexibility in customisation, allowing tailoring to specific client needs.

Integration capabilities that streamline workflows and enhance efficiency,

Advanced coding aspects that facilitate seamless integration with our existing systems.

Intuitive UI/UX that simplifies complex processes for efficient usage.

Comprehensive reporting tools aiding in data-driven decision-making.

Although rare, occasional performance lags during high data loads.

Documentation on some advanced coding aspects could be more elaborate.

Certain features could benefit from further streamlining for enhanced user experience.

The learning curve might be steep for users unfamiliar with advanced technical aspects.

Occasional challenges in syncing real-time data across differnt modules.

Ecosystems centralises client data, providing a unified platform for managing interactions, communications, and transactions.

This consolidation streamlines our client management processes, enabling a comprehensive view of client interactions across various touchpoints.

As a Client Relationship Executive, this unified view significantly enhances my ability to understand and cater to client needs effectively.

The easy integration with the systems, less technicalities to deal, the constant support and training by the support staff and handholding in order to get us started with the functions

It took some time to understand and get used to the new system in place. A bit of timezone issue delayed the integration but rest everything took place as per the shared timelines.

EcoSystem's advanced solutions have greatly increased the productivity of the business, approximately by 12%. The integration with our systems helped us reach our customer smoothly without delay.