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eClincher Reviews

User Rating

4.6/5 (Based on 642 Ratings)

Rating Distribution

  • Excellent

    70.1%
  • Very Good

    24.5%
  • Average

    2.8%
  • Poor

    0.3%
  • Terrible

    2.3%

User Sentiments

Excellent Customer Support, Comprehensive Feature Set, Effective Scheduling Features, Easy to Use Interface

Occasional Software Bugs, Limited Instagram Functionality, Confusing User Interface Navigation, Inaccurate Analytics Reporting

Do You Use eClincher?

Write a Review

Review Summary

Users praise eClincher for its user-friendly interface, ease of use, and time-saving capabilities. They appreciate the ability to manage multiple social media accounts from one platform, schedule posts in advance, and track engagement. Reviewers also mention the excellent customer support, noting the quick response times and helpfulness of the team. However, some users express concerns about the limited reporting options and occasional bugs or glitches they encounter. Additionally, a few reviewers mention that the platform can be overwhelming for beginners and that the learning curve can be steep. Overall, eClincher is generally well-received by users, with many positive reviews highlighting its user-friendly design, time-saving features, and responsive customer support.

Pros

  • Streamline social media management with centralized scheduling, publishing, and analytics.
  • Save time and increase efficiency with advanced automation features.
  • Elevate content strategy with insightful analytics and reporting.
  • Enhance collaboration and teamwork with seamless content sharing and approval workflows.

Cons

  • May require a learning curve for users unfamiliar with social media management tools.
  • Occasional glitches in scheduling or publishing posts have been reported.
  • Limited integration options with certain social media platforms may be a drawback.
  • Some advanced features may be better suited for larger teams or enterprises.

AI-Generated from the text of User Reviews

Reviews
EL

Eeva L

October 3, 2023 Source: G2.com
"eClincher takes away the drudge work"
What do you like best about eclincher?

I've been using eClincher for a couple of years now, and they've been a vital part of my work. I use it every day. Just imagine how much time it will take to post to all social media sites using several business accounts. Not to mention my clients'. But thanks to them, my business runs like clockwork. I just connect eClincher to all my social media account and add my content to a queue, and they'll be posted in the schedule I set.

The best part is the customer support. It's unrivaled, in my opinion. If I have a question, a complaint or if I simply want to whine about a feature they changed, I can reach someone in an instant. I highly recommend them, especially if you're a heavy social media marketer.

What do you dislike about eclincher?

I hope eClincher keeps things uncomplicated. Sometimes, more features doesn't always mean better. There are still ways to improve. It's not that easy to use if you're new to the site. There's a learning curve.

What problems is eclincher solving and how is that benefiting you?

eClincher gives me back my time and removes the drudgery of having to keep my social media accoounts updated.

Read more
AL

Alyssa L

September 29, 2023 Source: G2.com
"Game-Changer for Social Media Management!"
What do you like best about eclincher?

eClincher has been such a game-changer for our social media management. It used to take our team a lot of time to publish content to each social media separately, as well as log in to each social media and respond to comments because we post to almost every social media platform. eClincher has allowed us to become more efficient with posting and engaging with our customers because it is all centralized in one area. Customer service and support is also vital to our business, so being able to respond to comments in one centralized area is very important for our business.

Our social media manager also loves the scheduling feature because it allows us to plan and for her get ahead of the game and schedule posts so we are not scrambling last minute to get posts up on every social media platform.

We also love the analytics and detailed reports that are sent straight to our email. It allows us to strategize what content to make next and which social medias are working the best for us.

What do you dislike about eclincher?

We have noticed some limitations when it comes to certain posting optimizations for each social media. Normally when you go to post content to YouTube for example, there are many optimizations you can make for your piece of content before posting. In the past, eClincher has been a bit limited and we have had to go back into YouTube after posting to make certain optimizations, but it is very possible that eClincher has already implemented or is working on implementing more optimizations for each social media.

What problems is eclincher solving and how is that benefiting you?

It is helping us save time by streamlining our social media posting, social media engagement and customer service, and analytics.

Read more
SW

Scott W

September 28, 2023 Source: G2.com
"An amazing Social Media Management Tool"
What do you like best about eclincher?

eClincher has the widest selection of features and connections of any social media manager software, especially at this price point. They allow you to connect (at the $99 service level) up to 30 social accounts, 10 Anayltics account, plus your bit.ly, feedly, Google Drive, Zendesk, Yelp, and Pocket. Additionally, it comes pre-loaded with connection to Canva, free stock photo services, and gif library. With so many tools its easy to control your every aspect of your social media from one central place.

What do you dislike about eclincher?

eClincher isn't as aesthetically pleasing as some of the other management programs. This isn't too much of an issue, because the underwhelming appearance gives way to the overpowered functionality of the platform. There are some small issues like laggy screens, bugs in the connection tool, and the feed monitoring could be a little more intuitive or useful.

Recommendations to others considering eclincher:

If you have (or will have) more than 10 social profiles to monitor, choose eClincher. Unless you willing to foot the bill for some of the "cadillac" level of programs, eClincher gives you the most functionality and profile connections for your money. It is a little light on the whitelabeling ability, so if you plan on whitelabeling, you may want to look at a different program. But, if you plan on monitoring and posting for 20-30 social accounts, then make sure you check out eClincher.

What problems is eclincher solving and how is that benefiting you?

Instead of logging into each individual social platform, we can have all our accounts in one easy to manage dashboard. This is especially helpful as an agency because we can monitor all our clients in spot.

Read more
JC

Joanna C

September 28, 2023 Source: G2.com
"It has everything you need!"
What do you like best about eclincher?

We love how EClincher covers all of our needs in a social media scheduler. From bulk uploading to engagement, we can do everything we need right in the application. The customer support is phenomenal. Their team never hesitates to jump on a Google Meet call to assist with any issues we might have and find a solution. We have been using EClincher for over 5 years and have yet to find a reason to use anything else.

What do you dislike about eclincher?

Sometimes it can be a little slow to respond, but they seem to continue to work towards improving that. We love the bulk upload option, but it can be temperamental at times however it usually just takes a few tweaks to our date to get it to work.

What problems is eclincher solving and how is that benefiting you?

Managing multiple brands with multiple platforms.

Read more
MB

Michael B

September 28, 2023 Source: G2.com
"Great Social Media Platform"
What do you like best about eclincher?

We chose the solution mainly because it allows us to auto-post from our RSS feed from our site https://softwareoasis.com/ The other key feature that sold us was the support which is beyond top-notch. They are really there for you every step of the way. And when they say 24/7, they mean it.

What do you dislike about eclincher?

Overall the solution works as advertised. We are in the SaaS software space and use the solution to get the word out about current trends. We have been using the solution now for a couple of months and I can not think of anything I do not like other than the fact that they do not have an integration for reddit or tumblr but neither was a deal breaker for us.

What problems is eclincher solving and how is that benefiting you?

They provide one unified platform for posting and monitoring all of our social properties.

Read more
JP

Jamie P

September 28, 2023 Source: G2.com
"Best for Management of Multiple Brands and Accounts"
What do you like best about eclincher?

Management of multiple brands and accounts! As an agency, we manage over 20 brands across 75 social media networks and eclincher helps make it easy to schedule, view planned out content as well as manage mentions, messages, etc. Additionally, anytime I have a question, customer service is super helpful and responds immediatley. In fact, they have the best customer service for an software that we use!

What do you dislike about eclincher?

It's not necessarily eclincher, but just the API limitations with social networks when they change. You have to renew tokens, remove/re-add accounts and are limited to still doing certain things in the actual social app (i.e. posting reels to Instagram).

What problems is eclincher solving and how is that benefiting you?

Eclincher contintually evolves what is possible to do in the platform vs. in the social media application. The more we can do in eclincher vs. the native platform, the better! They also continually update reporting options and stats that are pulled.

Read more
DW

Danielle W

June 29, 2023 Source: G2.com
"BEST Social Management Tool for Agencies!"
What do you like best about eclincher?

eclincher is hands down the best tool (and we've used and tested them all) ever for any social media marketing agency! We've used every tool out there, and while there are bits and pieces of other tools that were great.. we needed an all-in-one solution and clincher delivered in spades, all at a price point that's to die for.

What do you dislike about eclincher?

The only improvement we could even recommend would be a "prettier" user interface which, as an agency is at the bottom of the important list (with functionality being at the top).

What problems is eclincher solving and how is that benefiting you?

Our agency manages Instagram accounts with a focus on community building and community management. Most tools only show the comments users make on the account's content. However, for what we do, we need to respond to ALL comments, including replies to comments made on outside content. We also needed a tool that had a decent price point for a smaller agency (vs $299/mo/per user) and would allow for content approvals for outside users (clients). When I say this tool does it all, I mean it!

Read more
AU

Anonymous User

May 9, 2023 Source: G2.com
"Super thorough social media tool."
What do you like best about eclincher?

It picks up posts our brands have been tagged in that Meta does not.

What do you dislike about eclincher?

It works well, I don't have any concerns using it.

What problems is eclincher solving and how is that benefiting you?

Multiple people can use the platform and see what has been actioned. It is picking up far more content than Meta meaning we are more productive.

Read more
AV

Arno Vanmassenhove

March 29, 2023 Source: Trustpilot.com
Responsible team, intuitive tool!
The eClincher tool puts your experience at number one. We ran into some challenging moments together and they did everything to resolve this.

We hopped on a call, looked into the matter and caught feedback. If you want to save time, be omnipresent and super efficient as a business owner, this is your place.
Read more
PL

Petter L

January 11, 2023 Source: G2.com
"I have used eclincher for over a year now and I am still loving it!"
What do you like best about eclincher?

I really love eclincher and its SMM capabilities; it has more features than most of the competitors I have seen on the market and with a lower price point.

What do you dislike about eclincher?

Nothing that I can think of, I get what I need to manage SMM for my clients.

What problems is eclincher solving and how is that benefiting you?

Overall, very pleased with eclincher. Much better value for the money. Well worth every penny!

Read more

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