E-Sign Reviews

User Rating

4.7/5 (Based on 105 Ratings)

Rating Distribution

Excellent
80%
Very Good
13.3%
Average
1.9%
Poor
2.9%
Terrible
1.9%

User Sentiments

Ease of Use, Cost Effective Pricing, Good Customer Support, Time Saving

Document Upload Issues, Lack of Editing Features, Confusing User Interface for Signers, Issues with Notifications

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Review Summary

User reviews for E-Sign highlight its ease of use, affordability, and generally positive customer service experiences. Many appreciate the platform's simplicity and its pay-as-you-go model. However, some users report occasional glitches and slow document upload speeds. A few reviewers have expressed concern about inconsistent customer support response times and issues related to file size limitations. Overall, E-Sign is widely recognized for its ease of use and value for money, though improvements in specific areas could further enhance user satisfaction.

Pros

Easytouse platform, streamlining signature processes.
Costeffective with payasyougo and affordable monthly plans.
Excellent customer service and responsive support team.

Cons

Occasional glitches and slow document upload times.
Limited file size capacity for some documents.
Inconsistent signing experience for users, causing confusion.

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Reviews

Paula

May 17, 2024 Source: Trustpilot.com

Great platform

Great platform, have been using for a number of months now and it has made getting signatures for my documents so much quicker and simpler.

i especially like the auto reminder feature to save me chasing up on signatures

Fantastic Product the company is communicative and nothing too much trouble

Gerard Boon

April 2, 2024 Source: Trustpilot.com

Excellent service

Excellent service. We easily integrated their API into our system and it is now an important part of our process.

Niamh Milburn

March 27, 2024 Source: Trustpilot.com

Fantastic service!

Great product, service and customer support! We’re really enjoying the user friendly platform.
Libby in particular has gone above and beyond and extremely helpful.