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Dwolla Reviews

User Rating

4.5/5 (Based on 113 Ratings)

Rating Distribution

  • Excellent

    65.5%
  • Very Good

    25.7%
  • Average

    6.2%
  • Poor

    0%
  • Terrible

    2.7%

Do You Use Dwolla?

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Reviews
AU

Anonymous User

June 9, 2023 Source: G2.com
"Dwolla transactions checkings"
What do you like best about Dwolla?

For me, dwolla is a streamlined and reliable payment platform. It has simplified my financial transactions with seamless integration across various platforms. It's cost-effectiveness and transparent pricing ensure I can save money while conducting transactions. I think that the platform's enhanced security measures give me peace of mind, and its user-friendly interface makes navigating and managing transactions a breeze.

What do you dislike about Dwolla?

While Dwolla has made financial transactions convenient and reliable, there are a couple of areas where I feel it could improve. Firstly, its limited international reach restricts its usefulness for those with international payment needs. Expanding its coverage would make dwolla more versatile. I think that improving the responsiveness of customer support would enhance the overall experience. For me, dwolla's simplicity could benefit from additional advanced features and customization options to cater to a wider range of user needs.

What problems is Dwolla solving and how is that benefiting you?

I am a support agent who interacts with customers daily. Dwolla has been a blessing for me. It tackles various payment industry challenges, and the benefits for us are immense. Firstly, dwolla simplifies and streamlines financial transactions, saving us from the headaches of dealing with complex traditional payment methods. This leads to fewer transaction-related issues and inquiries, allowing us to focus on providing quality support.

For me, dwolla's ability to simplify transactions and prioritize security greatly benefits people like myself. It empowers us to handle customer queries efficiently, knowing that we have a reliable and secure payment platform to rely on.

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AU

Anonymous User

December 30, 2022 Source: G2.com
"Happy to have Dwolla as a fintech partner of ours."
What do you like best about Dwolla?

I find the team at Dwolla to be the best part. They are engaging, helpful and generally proactive.

What do you dislike about Dwolla?

The dashboard on Dwolla can have some glitches which hurts efficiency. The solution itself works just to our needs.

What problems is Dwolla solving and how is that benefiting you?

Dwolla handles all of our ACH needs, both on a pull and push basis.

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GR

Greg R

October 18, 2022 Source: G2.com
"Dwolla has been a stable and reliable solution for us over the years."
What do you like best about Dwolla?

I like the responsiveness of the team and the quality of the product. It works 100% of the time with no bugs.

What do you dislike about Dwolla?

We don't dislike anything in imparticular.

What problems is Dwolla solving and how is that benefiting you?

They make it easy to send money around from user to user, which benefits us because we are able to streamline operations because of it and don't have to build our own.

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JK

Jon K

March 30, 2022 Source: G2.com
"Excellent service with robust apis"
What do you like best about Dwolla?

Reliable intuitive APIs with personal and responsive customer service.

What do you dislike about Dwolla?

There is no official TypeScript library.

What problems is Dwolla solving and how is that benefiting you?

We use Dwolla for ACH processing, micro deposit verification, and their new VAN (virtual account number) feature. The VANs have allowed us to automate man of our financial operations.

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as

amy s

March 30, 2022 Source: G2.com
"Great partner that streamlined our user experience, expanded client offerings"
What do you like best about Dwolla?

Our partnership with Dwolla and specifically their VANs has allowed us to service a larger-sized client than ever before. It created a solution to an administratively burdensome issue with our payment solution. In the end, our customers and their clients are taken care of so much better with the addition of Dwolla's technology on our platform. Before we used VANs to create our AutoPay feature, employees had to go out of pocket temporarily for medical expenses and individual health insurance premiums before they were reimbursed by their employer. Now, our SaaS operates much like a traditional group plan. The Dwolla team was creative, goal-oriented, and easy to work with. They absolutely met our needs.

What do you dislike about Dwolla?

I don't have any complaints here! Again, this has been a major game changer for our product offerings.

Recommendations to others considering Dwolla:

If you're looking for a partner to creatively solve your business problems, take a look at Dwolla.

What problems is Dwolla solving and how is that benefiting you?

Before using Dwolla VANs, we had to ask employees to go out of pocket for medical expenses or, we could sign up a 100 person company with 100 different bank accounts. As a software company, our ability to scale and grow depends on the payment solution doing the work with us and for us without being admin heavy. Dwolla solved for all of this.

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AJ

Alexander J

January 11, 2022 Source: G2.com
"Fast Go-Live, Smooth Integration"
What do you like best about Dwolla?

- They have a battle-tested product, with years of B2B payments expertise

- The integration was plug-and-play, allowing us to go-live with a very aggressive time-table

- Their support is fantastic, and is always available if we have questions

- They are constantly release new features and continuing to innovate, which we directly benefit from (allowing us to offer a best-in-class payments experience)

What do you dislike about Dwolla?

- Dashboard UI is a bit unintuitive for users

- Would be nice to have more automation in the KYB process

What problems is Dwolla solving and how is that benefiting you?

At Glean, our goal is to power finance teams to spend intelligently - analyzing the rich data that is available in invoices and other documents to help companies understand what they're spending on and opportunities to both save and supercharge their business. We offer a modern, smart AP process built on a foundation of insights and analytics - which means payments is a core component of the product.

We set out to find a B2B payments partner, and Dwolla's expertise combined with years of experience in the space made them a perfect fit. The integration was plug-and-play, the support has been excellent, and we were able to go-live very quickly - providing our customers with an easy-to-use and effective payments experience through our partnership.

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K

Kyler

December 3, 2021 Source: Financesonline.com
A highly effective tool for money transfers.

PROS: Using Dwolla eases my worries when sending money to our providers and paying for our employees. I like the way the company works because it always finds ways to improve its services. I am confident that they will always find ways to solve any problem that we encounter.

CONS: The system itself has been mostly smooth sailing since the beginning. Keep it up!

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M

Marcelina

November 8, 2021 Source: Financesonline.com
Payments are being processed easily through the help of Dwolla.

PROS: The CS team rocks because they solve issues fast and easy. I also like how the dashboard is being set up; its easy to see what I’m looking for.

CONS: Check payments needs more time for processing and clearing, which is one of Dwolla’s main opportunities. Also, I don’t recommend using this for personal money transfers.

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K

Krista

November 7, 2021 Source: Financesonline.com
Dwolla gives me a unique and hassle-free fund transfer experience.

PROS: We used to have pending payment issues, but it is now a thing of the past since we shifted to Dwolla. This API platform has proven its worth to business owners for the past years. It can deliver fast and stable financial transactions in just one go. Also, I appreciate all the support that I’ve been getting from the team responsible for Dwolla’s existence.

CONS: There are no serious issues so far. I am glad that Dwolla has done a fantastic job of clearing online check payments. They always try their best to make each transaction work without any inconveniences at all.

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AU

Anonymous User

September 8, 2021 Source: G2.com
"Great partner for ACH"
What do you like best about Dwolla?

Dwolla has been a great partner in the payments space. The onboarding process is straightforward, the pricing models make sense and the functionality is world-class.

What do you dislike about Dwolla?

Not much to dislike! We would like to have access to more payment types but we know those are in the works!

What problems is Dwolla solving and how is that benefiting you?

We are leveraging Dwolla for access to the ACH network as part of our automated transfer process. We have benefitted from their scale and speed to market to help bring the best ACH solution possible to market.

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