Dscout Reviews

The ease in which you can screen participants, and the diversity of the scouts on the platform, the quality of the scouts and their responses, the quality of the support staff

Data analysis can be a little bit tough, especially with multiple videos. Would be great to get AI tooling to summarize videos and help with picking out insights

The ease of recruitment is huge! Also, the ability to collect high-quality video responses to share with stakeholders is fantastic.

Dscout allows you to collect qualitative data without the headache of interviewing participants one-by-one. They have cracked the code on having the ability to get qualitative data in quantitative numbers within days. Not weeks. DAYS!

The study building platform could use a few user interface upgrades, especially when it comes to the express missions.

The major problem that it solves is being able to conduct large-scale qualitative efforts at a rapid pace. In some organizations, people dread working with research teams because of the length it can take a project from start to finish. Dscout helps alleviate that some because the data can come back within hours to days rather than weeks to months.

It's a nice tool for recruiting participants and running user studies. The customer support provided by the research advisers is also high quality. Easy to use platform as well.

Wish there were more tools for data visualization.

Dscout helps us tremendously with recruiting participants. The diverse pool of participants and audience filtering feature allows us to target very specific audiences, saving us much time on recruiting and screening participatnts.

Great panel of research respondents, multiple research types that are thoughtfully designed for researchers. Very responsive and helpful support resources for each step of the process. Love the community of researchers and research expertise they bring together as well.

Credits for usage are a bit difficult to understand

User research questions for our digital properties, from broad generative research to specific usability testing.

The researcher advisors and account managers are responsive, knowledgeable, and have helped me maximize tool usage across the platform. I turn to dscout first when I am considering innovative research or want to source diverse participants.

The platform continues to grow and change. I am looking forward to the usability features on mobile! I also hope they continue to expand their global scout presence.

- Access to a broad participant pool that I can't access through other research recruiting measures

- Data collection and storage that is compliant, easy for users, and beautifully organized

- In-app analysis tools

- Audio and Video transcripts that are fairly high quality. I have to do a bit of edits, but on par with most other transcription services I have used.

Dscout makes it so easy to find respondents and vet them for particular studies. It's seamless and helps my team get a diverse set of candidates that answer our research questions.

No complaints outside of the fact that incentives take a bit of time to process

We often have quick research questions that we want answers to from a qualified group of vetted individuals, which dscout provides. They also make it easy to do long-term studies over a period of time without having to manage a portal or incentives ourselves.

I love that dscout enables me to do research efficiently and with a really high quality panel. Responses are always thoughtful and enthusiastic. I also sincerely appreciate the wonderful service team that always provides thoughtful suggestions and help in launching my missions.

The only thing I would suggest is to have more flexible pricing for people working as independent contractors -- more bite-size, project based options.

Dscout is solving for speed and it benefits me greatly by being able to provide my stakeholders with insights when they need to pivot quickly, gather feedback or understand a user problem in a short amount of time

(1) How quick & easy it is to set up Express Missions and then use to pinpoint best participants for subsequent Diary and Live Missions

(2) That we can use the same group to fill all three of those!

(3) Wonderful support team who always has great suggestions and quick turnaround times

Note-taking capabilities in Live MIssions - could be easier for our stakeholders to enter notes as they observe; so far none of mine were able to add any that were helpful. I'd love a way to set up coding or topics in advance for them to use--would reduce analysis time by a lot

dScout helps us paint a more vivid picture of how people interact with our products and what they need. The richness of data options--especially shared video explanations or selfies + uploads of sketched ideas--far exceed competitors.

Recruiting general-population users who are articulate and insightful in their responses, and capturing not only survey data but also qualitative inputs from them through videos. It's an invaluable tool alongside others that I use every day.

If you're a consultancy—especially a smaller one—it can be complicated to manage, justify, and bill the cost of dscout, given the minimum credits and long-term commitments required.

Moving fast can also be challenging, especially in a non-Central time zone, because every project requires manual review by Chicago-based dscout staff before launching. When product partners need an answer tomorrow, dscout isn't really the best tool.

Easily recruiting people who don't use my company's service but might use adjacent ones. Getting to that audience in other ways might require longer-lead-time proposal processes with recruiters, but with dscout, I can act in a mostly self-serve fashion to get things going on my own.

Dscout helps simplify the process of setting up and running diary studies, and makes the process of analyzing less daunting. Their panel has been great even for more specialized recruits, and has provided us with data that has turned into foundational insights for our team and org.

As with any diary study, you get back a lot of data which can be overwhelming to process if you don't stay on top of it.

Dscout could also do a better job at being able to access the screener responses from the actual mission so that you can find and use that data more easily to put diary study responses in context.

Dscout provides us with a platform to conduct mobile diary study with upwards of 25 respondents. This allows us to either follow respondents over time or deep dive and learn about certain respondent types contextually.