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Doxy.me Reviews

User Rating

4.5/5 (Based on 754 Ratings)

Rating Distribution

  • Excellent

    66%
  • Very Good

    23.9%
  • Average

    5.6%
  • Poor

    2.1%
  • Terrible

    2.4%

User Sentiments

Ease of Use, HIPAA Compliance, Reliable Connection, User-Friendly Interface

Audio Issues, Video Freezing, Mobile Usability Issues, Inconsistent Connection Quality

Do You Use Doxy.me?

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Review Summary

Users appreciate Doxy.me's ease of use, citing its intuitive interface and hassle-free setup. Many reviewers commend its video and audio quality, while some note occasional glitches. Doxy.me's security features are generally well-received, with users feeling confident in the platform's privacy and data protection measures. However, some users have concerns about the lack of advanced features, such as scheduling and customization options. Additionally, some reviewers have experienced technical difficulties, including connectivity issues and problems with patient invitations.

Pros

  • Convenient and easytouse telemedicine platform.
  • Secure and HIPAAcompliant video conferencing.
  • Userfriendly interface and simple setup process.
  • Affordable pricing plans for individuals and businesses.

Cons

  • Limited customization options for branding and design.
  • Occasional technical issues and glitches reported by users.
  • Some users have experienced connectivity problems.
  • Lack of integration with certain Electronic Health Record (EHR) systems.

AI-Generated from the text of User Reviews

Reviews
MR

Mann R

July 17, 2024 Source: Trustpilot.com
Brilliant service - and all free!
I'm very grateful to doxy.me for allowing me to run my online trauma therapy practice professionally, simply and easily - for free. It's great for clients too, as there's nothing to download or sign-up to. I wouldn't be without it.
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EL

Elizabeth Ossip, LCSW

December 17, 2023 Source: Trustpilot.com
I love Doxy.me
I love Doxy.me! Great features, easy to use, great staff and services. I don't take advantage of all the great features as much as possible, but I know I have support if needed.
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LC

Lisa C

October 16, 2023 Source: G2.com
"Amazing and Safe Platform"
What do you like best about Doxy.me?

I love how easy Doxy is to use and the new updates that have been made with therapy tools are cool! The white board is super hepful and easy to use during therapy sessions!

Doxy can be more stable client side if they have internet issues now which is awesome! The chat feature is very helpful if there are audio issues.

Now being able to share sound in sessions too makes doing play therapy even better!

What do you dislike about Doxy.me?

Sometimes getting support has been a challenge, but improving all the time.

What problems is Doxy.me solving and how is that benefiting you?

Connection issues have gotten so much better which make sessions flow better which is nice and helps keep clients connected to this process better.

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P

Paula

October 11, 2023 Source: Trustpilot.com
Wonderful!
The platform is easy to use for both the clinician and the client. It is extremely reliable.
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SL

Susan Haskell Correia, LCSW

October 11, 2023 Source: Trustpilot.com
Doxy is the easiest & most dependable program to use. have been with Doxy.me since the
I have been with Doxy.me since the beginning of the pandemic. It is so easy to use that all of my clients love it. I rarely ever have any problems & if I do Doxy responds immediately. I really appreciate having Doxy for my practice.
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PQ

Pat Quinn

October 10, 2023 Source: Trustpilot.com
It can be used for free initially
Doxy is a reliable, accessible and confidential telehealth platform
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M

Margot

October 9, 2023 Source: Trustpilot.com
Doxy is a reliable and secure
Doxy is a reliable and secure. I started using doxy during the pandemic and have kept it for online meetings since.
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OS

Opus Dei Health Services

October 8, 2023 Source: Trustpilot.com
I love that it is efficient
I love that it is convenient and most importantly easy for my patients. No one has complained about not being able to log on or having technical difficulties.
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OA

Oluropo Adeleke

October 8, 2023 Source: Trustpilot.com
It is reliable it is fast and it does…
It is reliable it is fast and it does what is written on the tin.
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L

Lana

October 8, 2023 Source: Trustpilot.com
This app is awesome
This app is awesome. No worry about android users iPhone users both friendly. Highly recommended to all professionals. For arena style it’s awesome too! Affordable and trustworthy tool.
Read more

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