DoorLoop Reviews

they have a 24/7 help service and almost all features are very self explanitory to use. they will on board all your info for you if you get them a spreadsheet. they are very quick to get back to you. and the reports are incredibly easy to read. i use it daily and it sits open on my computer and there is no constant signing in. it always right where i left it and every tenant has their own portal. it also send out reminder texts for rent!

i charge a 5% management fee and there currently isnt a way to charge 5% of gross rents colllected - so i have to manually bill. the work arround is that you know for the entrirety of the lease what 5% of rent is, but i still wish it had that option

finacially managing multiple properties. collecting online payments

It consolidates all information in one place. It is a barrier between me and the tenants, so we ensure that we're all on the same page and everything is communicated properly.

Learning a new software and training its users is a chore, but that's any app. The only hitch I had was the initial data entry being incorrect for my rentals, but I fixed it.

Communication with tenants, maintenance requests, rent payments. It's a lot easier than our old method of calling or emails.

DoorLoop has fantastic customer service. Any time I need help, I always have the ability to hop on and send a chat message to get help. This is super easy and quick. If my issue is more extensive then they are able to look at what I'm seeing and help me throiugh it. They are responsive and helpful. Everyone I've spoken with is nice and seem to care about what they are doing. I use Doorloop every day with work.

The only issue I have ever had with Doorloop was at the beginning there was a delay in processing rent payments to the account. That issue has since been resolved and I haven't had any issues with them since.

Doorloop allows my tenants an easy to use platform to view their lease, ledger, and pay rent. I use it to make sure all rent is paid each month and to communicate with the tenants. Their mass communication options are great.

It's easy to use and keeps everything organized in one place!

So many options, it's sometimes overwhelming

Improves communication with tenants and keeps track of payments and balances

There are tons of features that help make navigate my property management business super easy.

Not being able to call directly into a help center for immediate assistance is a bummer.

The have a tenant and owner portal so all the collection and distribution of rental funds are easy to collect, record and distribution to owners.

Our journey with DoorLoop has been nothing short of exceptional, with each facet of the platform exceeding our expectations. From the outset, the ease of use and implementation of DoorLoop have been standout features, transforming what can be a complex process into a seamless and intuitive experience.

The user-friendly interface of DoorLoop has been a game-changer for our team. Navigating through the platform is a breeze, thanks to its well-designed layout and straightforward functionalities. Whether you're a seasoned property manager or just starting out, DoorLoop's intuitive design makes it easy to access and leverage its powerful features.

Implementation was a smooth process, and DoorLoop's commitment to user support truly shone during this phase. The onboarding process was well-guided, and any questions or concerns were addressed promptly. The rockstar customer support team at DoorLoop has consistently gone above and beyond, ensuring that we not only understand the platform thoroughly but also feel confident in utilizing its capabilities to the fullest.

One of the standout features of DoorLoop is its limitless array of functionalities. From property management to financial tracking, DoorLoop offers an extensive toolkit that caters to every aspect of our needs. This comprehensive approach saves us valuable time and resources, allowing us to focus on providing excellent service to our clients.

The ease of integration with DoorLoop has also been a significant plus. The platform seamlessly integrates with various tools and services, enhancing our overall workflow efficiency. This adaptability is a testament to DoorLoop's commitment to staying ahead in the ever-evolving landscape of property management technology.

In summary, DoorLoop has not only met but exceeded our expectations in every aspect. Its user-friendly interface, ease of implementation, rockstar customer support, limitless features, and seamless integration capabilities make it a standout choice for anyone in the property management field. DoorLoop truly delivers a winning combination of innovation and support that has positively impacted our day-to-day operations. Highly recommended.

NOTHING! Having a tool that meets your needs and exceeds expectations is invaluable, and it's clear that DoorLoop has proven to be a valuable asset for our property management needs.

it has helped us tremendously with our billing and payment processing as well as tenant communications.

Easy to use and responsive customer service.

That I didn't come up with the idea for DoorLoop!

High level of transparency with owners and tenants.

How to communicate with tenants.

Easy to navigate thru the app.

Everything is fine, so far no negative things.

how tenants can do payment online

Great for online rent payments, automatically sends tenants rent reminders. Landlord accounting (can print check on blank check paper). Accepts online rental application with background checks much easier than paper apps. Keeps track of lease info plus can upload signed leases and all rental, tenant, and property documents. Advertise available rentals online and so much more! Frequent updates refining and added new features. Need help with anything their customer support is the best online chat or screen sharing.

Wish tenants could access some of the uploaded documents like leases and bills. Only thing missing is being about to create notices & leases.

Keeping on top of things such as outstanding rent and maintenance issues.

So far DoorLoop has been incredibly user friendly and easy to navigate. It was easy to set up, and we use it daily to support our tenants. The integration has been seemless and customer support has been great when we needed guidance.

I have no complaints about what DoorLoop offers.

We haven't had any issues that needed solving.