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Dooly Reviews

User Rating

4.8/5 (Based on 825 Ratings)

Rating Distribution

  • Excellent

    82.1%
  • Very Good

    16.7%
  • Average

    1%
  • Poor

    0.1%
  • Terrible

    0.1%

User Sentiments

Seamless Salesforce Integration, Efficient Note-Taking, Improved Salesforce Hygiene, Time-Saving

Occasional Syncing Issues, Limited Formatting Options, Lack of Bulk Actions, Limited Mobile Functionality

Do You Use Dooly?

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Review Summary

Dooly users generally praise its intuitive user interface, ease of use, and seamless integration with popular productivity tools. Reviewers highlight its robust features such as meeting transcription, task management, note-taking, and call summaries as key strengths. However, some users have expressed concerns regarding occasional bugs, limited customization options, the lack of native mobile apps, and the need for improved customer support responsiveness. Overall, users find Dooly to be a valuable tool for optimizing meeting productivity and enhancing team collaboration.

Pros

  • Seamlessly integrates with Google Workspace, making it easily accessible for teams
  • Userfriendly interface streamlines the process of capturing notes and insights
  • Offers robust reporting and analytics, helping teams measure the impact of their outreach efforts

Cons

  • May require additional training for users who are new to CRM software
  • Limited customization options compared to some other CRM platforms
  • The free version has limited features and storage space

AI-Generated from the text of User Reviews

Reviews
RR

Ryan R

February 15, 2024 Source: G2.com
"Better than working in SFDC!"
What do you like best about Dooly?

As a sales rep, Dooly makes it extremely easy to update my pipeline quickly. Typically this is a total pain in SFDC since you have to update your opportunities one by one. Deal review with my manager is also easier for the same reason.

What do you dislike about Dooly?

I think this is more of a SFDC setup error on our part, but there are times when Dooly won't let me update my opportunities because we have logic that will prevent moving to the next stage unless certain criteria has been filled out. Overall no complaints on actually using Dooly.

What problems is Dooly solving and how is that benefiting you?

Dooly solves the age-old issue of updating SFDC opportunity by opportunity, line by line. SFDC is great as a whole, but Dooly is the tool I turn to when I need to make changes to my pipeline.

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CM

Connor M

November 7, 2023 Source: G2.com
"Huge time saver for high velocity sales"
What do you like best about Dooly?

Dooly has been a huge time saver me! Before Dooly, keeping accounts up to date in Salesforce was a huge hassel. Field had to be updated independently and I have to navigate from account to account. Dooly makes it super easy to instantly update Salesforce fields for multiple accounts at once in as few clicks as possible. The ease of use has actually translated to more detailed notes and more success on deals. I'm not forgetting to update accounts/opps simply because I dread the process.

What do you dislike about Dooly?

Using Dooly for the first time was a little challenging. I found the UI to not be super intuitive but learned quickly with usage. Getting templates created and saved was the most challenging part but not a real headache once you get the hang of it.

What problems is Dooly solving and how is that benefiting you?

Dooly solves for the super time consuming process of updating accounts/opps in Salesforce. One screen to update multiple relevant fields in an acocunt is a huge time saver.

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AU

Anonymous User

November 2, 2023 Source: G2.com
"Best Sales Note-Making tool"
What do you like best about Dooly?

I like how seamlessly it integrates with Salesforce making my life easy

What do you dislike about Dooly?

I think the sync. to SF can be a bit slow at times, but I am pretty sure it's because of the way we setup the integration and now becaus eof Dooly

What problems is Dooly solving and how is that benefiting you?

Saving me tons of time that is spent in manually logging notes in SF

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AU

Anonymous User

October 31, 2023 Source: G2.com
"Finally! A way around salesforce updates"
What do you like best about Dooly?

It takes all the pain out of mundane salesforce reporting. seamlessley integrates into workflow and makes it easy to use in all instances every day

What do you dislike about Dooly?

I wish there were more ways to organize notes and templates in folders/buckets

What problems is Dooly solving and how is that benefiting you?

Salesforce data hygiene and consistency

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MM

María Camila M

October 18, 2023 Source: G2.com
"makes my sales job easier"
What do you like best about Dooly?

my notes can be more organized and clear, also it connects with salesforce which helps a lot

What do you dislike about Dooly?

maybe the commands you need to watch videos and learn in order to get it

What problems is Dooly solving and how is that benefiting you?

notes salesforce

Read more
AU

Anonymous User

May 15, 2023 Source: G2.com
"Well integrated with Sales tools"
What do you like best about Dooly?

I love the templates, saves me a lot of time when writing a recap. My favorite is the ability to watch the Gong call.

What do you dislike about Dooly?

The UI is a little bit all over the place but they are working on it

What problems is Dooly solving and how is that benefiting you?

Dooly allows me to write my recaps very quickly , just one click from the invite

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SM

Sheena M

May 12, 2023 Source: G2.com
"So easy to manage"
What do you like best about Dooly?

You can make any instant updates on timelines and notes without opening tabs to access each lead/opportunity

What do you dislike about Dooly?

You dont have the option for an undo button if a mistake is made in the notes

What problems is Dooly solving and how is that benefiting you?

Just saving a lot of time

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AU

Anonymous User

May 12, 2023 Source: G2.com
"SFDC Turbo"
What do you like best about Dooly?

It's so great and enables me to manage my pipeline + notes in a single pane of glass. Interface is useful and saves me a lot of time updating my notes and the metadata fields.

What do you dislike about Dooly?

If only it has a mobile app. I'm not sure if there's not enough demand but so often do we front line staff need to do our work while on the go.

What problems is Dooly solving and how is that benefiting you?

Sales admin stuff.

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CB

Courtney B

May 12, 2023 Source: G2.com
"Easiest way to share notes"
What do you like best about Dooly?

Compounding notes that are easy to share across teams and the auto updates in Salesforce - saves me TONS of admin work!

What do you dislike about Dooly?

Nothing! Think there should have been a call to teach all my users how to use it because it required a lot of internal training to make sure we were all using the same way

What problems is Dooly solving and how is that benefiting you?

Data integrity and information communication

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BH

Banin H

May 11, 2023 Source: G2.com
"Great for keeping track of meeting notes. Easier to navigate than sales force"
What do you like best about Dooly?

Ease of use of raking notes compared to other softwares

What do you dislike about Dooly?

Losing the account im working on. Not showing up on home pages

What problems is Dooly solving and how is that benefiting you?

Notes from sales meetings

Read more

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