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DonorSearch Reviews

User Rating

4.7/5 (Based on 109 Ratings)

Rating Distribution

  • Excellent

    68.8%
  • Very Good

    27.5%
  • Average

    3.7%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of use, Comprehensive data, Excellent customer service, Extensive integrations

Data accuracy issues, Limited search functionality, Overwhelming amount of information, Lack of advanced features

Do You Use DonorSearch?

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Review Summary

DonorSearch is generally well-received by users, earning praise for its user-friendly interface, comprehensive data, and valuable insights. However, some users have expressed concerns regarding data accuracy and the occasional presence of outdated information. Furthermore, the cost of the platform is a point of contention for some users, with some finding it to be on the higher end compared to other similar services. Nevertheless, DonorSearch remains a popular choice among users seeking a comprehensive and efficient solution for their fundraising needs.

Pros

  • Easy to customize: DonorSearch offers customizable configuration and templates, allowing for tailored setup to suit unique needs.
  • Affordable pricing: DonorSearch's pricing is transparent and costeffective, making it accessible to organizations of varying sizes.
  • Strong security: DonorSearch employs robust security measures, ensuring the safety and protection of sensitive data.

Cons

  • Limited reporting options: The reporting capabilities of DonorSearch are somewhat limited, potentially restricting indepth data analysis.
  • Occasional glitches: Some users have experienced intermittent glitches while using DonorSearch, causing minor disruptions.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 13, 2023 Source: G2.com
"Ease of use and wealth of information."
What do you like best about DonorSearch?

We have found DonorSearch to be a very simple but useful tool for Wealth Screening. The batch screening process and the individual Integrated Searches are both very easy to use and are very helpful tools in targeting potential donors.

We perform searches weekly but the inforamtion gathered is used daily by our relationship managers.

What do you dislike about DonorSearch?

There is really no downside to DonorSearch and nothing we dislike.

What problems is DonorSearch solving and how is that benefiting you?

Our base of donors is limited in the number of major gift prospects. Using DonorSearch results we are able to focus our efforts in identifying hidden gems and then refine messages and asks of those potential major donors. DonorSearch is also helping to uncover potential major gift prospects cuurently not in our donor database.

The ability to identify major gift prospects in our current base and outside that base is essential for increasing the financial support our organization needs.

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PD

Patrick D

December 7, 2023 Source: G2.com
"Mike Bronson was very helpful and answered all my questions !"
What do you like best about DonorSearch?

You can find people with capacity. Reaching someone like Mike Bronson made my DonorSearch experience worthwhile !

What do you dislike about DonorSearch?

Can be difficult to use and somtimes help is hard to find

What problems is DonorSearch solving and how is that benefiting you?

Finding people with capacity

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DM

Debbie M

November 10, 2023 Source: G2.com
"So happy we use Donorsearch at my organization!"
What do you like best about DonorSearch?

The main thing that differentiates DonorSearch from it's competitors, in my experience, is its versatility. Not only does it provide comprehensive profiles and wealth screenings on donors, it also has multiple types of search functionality to assist with individual, corporate, and foundation prospect research. This is especially helpful for me, since I'm a prospect research team of one! I have also had exceptional customer service while using Donorsearch, and this makes a HUGE difference.

What do you dislike about DonorSearch?

Very few downsides in my experience. Probably the limited number of screenings and user licenses are what I dislike the most, although additional quantities of both are available to purchase on top of your contract!

What problems is DonorSearch solving and how is that benefiting you?

Donorsearch helps us find difficult to locate information about our donors, and compiles a huge amount of information all in one place! As a research team of one, this is so incredibly valuable and saves a huge amount of time.

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EM

Emily M

November 3, 2023 Source: G2.com
"A Review of DonorSearch and Related Products"
What do you like best about DonorSearch?

What is most helpful about DonorSearch, aside from the great customer service, is the ease of use and integration into our existing CRM and processes. We were able to implement platforms and data immediately into our day to day work and we refer to these frequently in our prospect management and identification processes.

What do you dislike about DonorSearch?

While data and scores are welcomed by data professionals, there is a bit of a learning curve with frontend fundraisers, especially when implementing tiers and scores into prospect management.

What problems is DonorSearch solving and how is that benefiting you?

DonorSearch is allowing us to segement newly identified prospects and build a robust pipeline using verified and reliable data.

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SC

SiAmbria C

November 3, 2023 Source: G2.com
"I had a wonderful training session with Taylor!"
What do you like best about DonorSearch?

I love how it is integrated with RaisersEdge NXT

What do you dislike about DonorSearch?

I do not have any dislikes. DonorSearch is a very helpful tool.

What problems is DonorSearch solving and how is that benefiting you?

It is helping me generate the data needed to find appropriate prospects.

Read more
AU

Anonymous User

November 2, 2023 Source: G2.com
"DonorSearch user"
What do you like best about DonorSearch?

Extensive amount of donor information available.

What do you dislike about DonorSearch?

Currently still learning how to extract donor information into NXT.

What problems is DonorSearch solving and how is that benefiting you?

Navigating the website for ease of use.

Read more
AU

Anonymous User

October 31, 2023 Source: G2.com
"DonorSearch - Supporting non-profits in actionable ways"
What do you like best about DonorSearch?

DonorSearch takes the guess work out of development. The tools support our team and saves countless hours of research by aggregating data in a user-friendly way.

What do you dislike about DonorSearch?

The only downside is not learning about DonorSearch sooner. Our team feels more confident about which prospects to shortlist and invest our time cultivating.

What problems is DonorSearch solving and how is that benefiting you?

DonorSearch is providing our organization with more data to learn more about companies, donors and foundations that may be a fit for the organization.

Read more
AU

Anonymous User

October 24, 2023 Source: G2.com
"New user is truly inspired by DonorSearch capabilities"
What do you like best about DonorSearch?

I am new to DonorSearch, but in just 45 minutes, Steve went over the basics and explained how to access self-directed webinars and trainings. I'm looking forward to creating our inner circle list and intergrating with our CRM. Excellent customer support/training.

What do you dislike about DonorSearch?

I haven't had the chance to use DonorSearch as yet, so no dislikes as yet.

What problems is DonorSearch solving and how is that benefiting you?

Foundation reserach; donor research

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RC

Rosanna C

October 24, 2023 Source: G2.com
"Great tool!"
What do you like best about DonorSearch?

I love that DonorSearch offers short video tutrials to help answer many questions. The customer services provided by Steve F has been incredible and extremely helpful. The progream is very easy to use, and user friendly. My team is able to log on and use it on a weekly basis if not more to better our fundraising goals.

What do you dislike about DonorSearch?

I think a person can get lost with so many ways to use DonorSearch and having a specific task or tool to focus on throughout the program can be useful.

What problems is DonorSearch solving and how is that benefiting you?

DonorSearch is helping our organization build on fundraising goals and getting new prospects to generate a larger donor circle.

Read more
DT

Daria T

October 24, 2023 Source: G2.com
"DonorSearch is a great tool!"
What do you like best about DonorSearch?

I love that DonorSearch integrates with Bloomerang. The customer service is excellent. Steve at DonorSearcg is the best!

What do you dislike about DonorSearch?

There are only a few issues with donorsearch that I've experienced, but they're mostly due to issues on Bloomerang's end with the integration

What problems is DonorSearch solving and how is that benefiting you?

Donorsearch is helping us build prospective donor lists and research existing donors. It's allowing us to ask for more accurate amounts of money from our donors and develop a comprehensive understanding of their giving trends.

Read more

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