Browse Software
List Your Product
Loading...
Dolibarr ERP CRM Reviews

User Rating

4.6/5 (Based on 136 Ratings)

Rating Distribution

  • Excellent

    64.7%
  • Very Good

    30.1%
  • Average

    4.4%
  • Poor

    0.7%
  • Terrible

    0%

User Sentiments

Highly Customizable, Wide Range of Modules, Ease of Use, Comprehensive Business Management

Lack of Multi-Currency Support, Unintuitive User Interface, Limited Mobile Support, Inadequate Manufacturing Module

Do You Use Dolibarr ERP CRM?

Write a Review

Review Summary

Overall, users praise Dolibarr ERP CRM for its extensive features, customization capabilities, and user-friendly interface. They appreciate its strong inventory management, project management, and customer relationship management modules. Many users also find it easy to install, implement, and integrate with other applications. However, some users mention occasional bugs and issues with updates, as well as a lack of comprehensive training and support documentation. Additionally, some users suggest improvements to the reporting and analytics capabilities, as well as the mobile app.

Pros

  • Opensource software, eliminating licensing fees and offering customization options.
  • Easy to use and navigate, suitable for businesses of all sizes and technical expertise.
  • Comprehensive range of features including CRM, inventory management, and accounting, meeting the needs of various departments.
  • Active community and extensive documentation, providing support and resources for users.

Cons

  • Steep learning curve for advanced features, requiring time and effort to master.
  • Lack of dedicated customer support, relying on community forums and documentation for assistance.
  • Dated user interface and limited customization options, affecting the overall user experience.
  • Limited mobile accessibility, hindering remote work and onthego management.

AI-Generated from the text of User Reviews

Reviews
JR

Jagadeesh R

April 13, 2023 Source: G2.com
"The Best Free ERP CRM for Small and Mid Scale Businesses"
What do you like best about Dolibarr ERP CRM?

As a Core Team member of our business, We have been using Tally for our business needs, which lacks a complete solution for managing all the business requirements. We had been searching for a complete setup that would not empty our coffers. Out of the blue, one day, we got Dolibarr, ver 9.0. Since then, we have been using Dolibarr for our ERP and CRM needs.

What do you dislike about Dolibarr ERP CRM?

Nothing. They are heading towards the right direction, and many improvements were made, and we expect more are in the cookhouse. We are waiting to see the future.

What problems is Dolibarr ERP CRM solving and how is that benefiting you?

Accounting for the whole Company, Salary, Expenditure, Account Journals

HR Management

Product Inventory.

Taxation.

We have been using the Dolibarr for complete Company Management.

Read more
ss

sébastien s

November 9, 2022 Source: G2.com
"Le CRM leplus polyvalent pour quelques minutes d'installation"
What do you like best about Dolibarr ERP CRM?

Pour une tpe ou une pme c'est bien dolibarr que je recommande. je travail pour des entreprise à une seul ou à cinq personne maximum et dolibar est de loin le crm le plus efficace que j'ai pu voir depuis longtemps.

What do you dislike about Dolibarr ERP CRM?

j'ai encore un peu de mal avec les réseaux et la prise en charge de certain materiel comme les tpe. mais je sais que cela s'améeliore de mois en mois. je n'ai pas pu avoir plus de résultat avec des tpe classique qu'avec des tpe spécifique.

Recommendations to others considering Dolibarr ERP CRM:

Si vous êtes une petite entreprise que vous avez besoin de gèré et d'avancer sans difficulté, c'est diolibarr qu'il vous faut.

What problems is Dolibarr ERP CRM solving and how is that benefiting you?

avec de faible moyen mais un hebergement à la hauteur c'est bien dolibarr qui est le mieux placé.je n'aurais jamais pu aider toutes les petites associations de mon vilage sans dolibarr

Read more
GL

Gustavo J L

February 25, 2022 Source: G2.com
"for all companies"
What do you like best about Dolibarr ERP CRM?

I like it because it can be adapted to any type of company and you can handle the administration remotely

What do you dislike about Dolibarr ERP CRM?

I would like it to be easily integrated with opencart, but for the rest it seems great

Recommendations to others considering Dolibarr ERP CRM:

I would recommend that integration with an electronic commerce system be a little more comfortable, especially for novice programmers

What problems is Dolibarr ERP CRM solving and how is that benefiting you?

I am solving the issue of the point of sale, so that the user can sell and it sends me to configuration, what I have solved is a clean installation and the adjustment of the modules according to the company

Read more
K

Kayleigh

October 5, 2021 Source: Financesonline.com
Great for CX engagement and invoices

PROS: All its features cater to all our needs. Highly recommendable to small businesses out there.

CONS: We still couldn't maximize it in our foreign units because its terms and conditions are country-specific and Dolibarr doesn't allow payment with different currencies.

Read more
E

Eladio

August 31, 2021 Source: Financesonline.com
We can better serve our clients

PROS: Dolibarr is a robust platform and is highly appreciated by our clients.

CONS: Certain modules need reframing for simpler use.

Read more
M

Milan

August 1, 2021 Source: Financesonline.com
Most beneficial

PROS: Dolibarr allowed me to store my own data and enhance my management flow.

CONS: I have already elevated my suggestions for the addition of more features and I think Dolibarr is looking into it.

Read more
LD

Laurenţiu D

March 11, 2021 Source: G2.com
"Dolibarr ERP CRM - a convenient business solution"
What do you like best about Dolibarr ERP CRM?

An all-in-one free suite, a customizable and extensible application. Easy to develop, customize and implement.

What do you dislike about Dolibarr ERP CRM?

Interface should be more nicely. You can solve this buying a theme.

What problems is Dolibarr ERP CRM solving and how is that benefiting you?

All of a kind

Read more
T

Travon

February 22, 2021 Source: Financesonline.com
Excellent platform

PROS: I like its clean interface. I enjoy being able to configure modules. Plus, the setting up was very intuitive that we could resume work in a few hours.

CONS: It would be better if the overall design of modules can still be enhanced and simplified.

Read more
BG

Ben G

February 15, 2021 Source: G2.com
"Excellent software, but needs manual work"
What do you like best about Dolibarr ERP CRM?

I own a small company and wanted to upgrade my company analytics from Excel to an ERP. Because I have quite a few warehouses to track, solutions like Quickbooks and Intuit were getting too expensive for me, I wanted a flexible solution, that works on Mac and PC, and also on iPad. I realized that I could install Dolibarr on my NAS by myself and have a great solution.

Everything it does, it does in a meaningful way.

The community is active and helpful - in French and English for me.

Dolibarr can be personalized to your needs.

After more than one year using it, I am a happy user, and my company did progress thanks to Dolibarr!

What do you dislike about Dolibarr ERP CRM?

BUT you need to have lots of time available to learn how to install the software. For me relying on a NAS, a minimum of computer knowledge is necessary. I think that some versions exist that can automatize backups and upgrades.

The program has its own logic that's sometimes quite hard to fathom.

Dolibarr feels like a great program to track shipments, orders, purchases, bookkeeping, however you have to keep in mind that it has only basic analytical skills and for myself I rely on 3rd party software (PowerBI by Microsoft) to do the job.

What problems is Dolibarr ERP CRM solving and how is that benefiting you?

Dolibarr helps most in keeping track of purchase orders, sales orders and deliveries, and all related payments as well as the payment management plus many things like meeting minutes, warehouse management, CRM, POS sales etc.

Read more
M

Madelynn

January 21, 2021 Source: Financesonline.com
Simplicity is key

PROS: I love that Dolibarr has a score of options to offer to fit your management approach is.

CONS: A second strategy for backup would be great.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed