Doctible Reviews

Doctible has a very user friendly platform.

I wish there wasn't a character limit, which I think they may be working on already :)

Use of forms works amazing

The broadcast system works great for notifying our patients!

There is not a feature to show daily balances, like on Revenue Well.

Communicating efficiently with our patients.

.Service expectations are consistenly met, wonderful technnical support team!

Sometimes I would like to tailor our settings in more detail to suit our needs, but otherwise, it has been nearly perfectly wonderful!

They handle our appointment reminders, missed appointment notices, and overdue for dental checkup messages!

Being able to text our patients is great. No one answers their phones and they do not return calls. Texting is simple and easy. Our patient reviews have increased as well!

Wish we could have more characters for text messages.

Patient appointment confirmation.

.Doctible makes it easy to get reviews and stay in contact with patients

I can not think of anything currently that I dislike about Doctible

Asking patients for reviews

You can grab reviews and see them and respond to them prior to them hitting google I use them frequently. they have so many features i can choose from. I love how easy it is to see the reviews and implement it in with new hires to navigate on the page.

i like everything about it so far and have not found any issues with customer support or tech issues.

Google reviews are being monitored on a daily basis

Doctible has definitely increased our online review presence on Google. They make it easy for us to send the daily review requests.

The Daily Review needs improving. It doesn't remove the patients who didn't show up to their appointment, so careful attention needs to be paid when reviewing the list so as not to send that patient a review request.

Generates great reviews

Doctible is easy to use. I like that low reviews don't automatically show up on Google, giving you the opportunity to address the issues.

I have not found a problem that I can see.

Easy to get reviews

Very easy to use, love that patients can send pictures of insurance cards, x-rays etc. Makes it much easier for us to prepare for the patients appointment.

When multiple people are logged in, and a coworker replies to the text, I wish it would not show it as a new message. Shoul dbe showing resolved.

patient engagement, helping us obtain patient information prior to appointments

We have been using Doctible for a while now, and the platform is amazing. This service allows us to communicate with our patients just as we would with cell phones. We all have access to the website on our desktops and can communicate with our patients in unison. We know that hardly anyone answers their phones anymore. So, with Doctible, we can chat about anything, from confirming appointments to sending pictures of X-rays and insurance cards. Moreover, we started with 73 reviews, and now we have 1064, thanks to their review-boosting service, unlike any other service we've encountered. People click and respond.

I wish we could also send pictures to our patients and doctors from Doctible. Maybe even pdf files.

Patients do not answer their phones but they will answer a text message.