Browse Software
List Your Product
Loading...
DocSend Reviews

User Rating

4.6/5 (Based on 422 Ratings)

Rating Distribution

  • Excellent

    65.6%
  • Very Good

    28.7%
  • Average

    4.3%
  • Poor

    0.2%
  • Terrible

    1.2%

User Sentiments

Document Security, Ease of Use, Document Tracking & Analytics, File Sharing Capabilities

High Pricing, Occasional Platform Upgrades and Access Issues, Confusing User Interface, Limited Customer Support Responsiveness

Do You Use DocSend?

Write a Review

Review Summary

DocSend consistently garners praise for its user-friendly interface, comprehensive security features, and seamless integration with popular business applications. Reviewers highlight the platform's intuitive design, which simplifies document sharing and tracking, and its robust security measures that ensure data protection. The integration capabilities also receive positive feedback, as users appreciate the ability to seamlessly connect DocSend with their existing tools and workflows. However, some reviewers mention occasional glitches and limitations in certain functionalities, suggesting room for improvement. Overall, users find DocSend to be a reliable and efficient solution for secure document sharing and tracking, making it a popular choice among businesses.

Pros

  • Userfriendly interface and easy document sharing.
  • Secure document sharing with endtoend encryption.
  • Realtime analytics and tracking of document activity.
  • Integrates seamlessly with other productivity tools.

Cons

  • May not be suitable for sharing highly sensitive documents.
  • Lacks features for collaboration and document editing.
  • Limited free plan and expensive pricing for additional features.
  • Occasional glitches and slow loading times reported by users.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

January 24, 2024 Source: G2.com
"DocSend provides valuable marketing insights and makes for a better experience for your prospects"
What do you like best about DocSend?

DocSend integrates easily with content you may already have on Dropbox that you use in your marketing and business development engagements - and it has APIs to systems like Salesforce and most major email marketing platforms. Customer Support - especially for configuration and onboarding - are top notch, and ensure your team has access to the features they need. Ongoing usage becomes second nature, with the ability to leverage dashboards to see which prospects are interested in engaging with you and what content they have engaged with. This makes for a better prospect experience, in that outreach is tailored and relevant to the content they have viewed from the documents or spaces you have made available to them. It helps our sales and marketing teams have more meaningful discussions with our prospects and clients, which makes for far more positive discussions for all involved. We're better engaging prospects on topics of interest, instead of throwing ideas and services against the wall.

What do you dislike about DocSend?

DocSend has few limitations. Dropbox is very responsive to feedback on any issues or ideas (such as how to incorporate mailmerge email links with platforms that aren't in its default list of email platforms that it connects to). Any limitations are generally addressed quickly - and collaboratively to help for future use.

What problems is DocSend solving and how is that benefiting you?

DocSend is helping us get the right marketing collateral to the right prospects, to better inform them about our offerings, let us in turn understand which pieces of those offerings are of most interest, and help us solve prospect problems and close deals.

Read more
AU

Anonymous User

October 6, 2023 Source: G2.com
"Documents made easy to access!"
What do you like best about DocSend?

We can share documents online and can apply updates to it real time - like sharing signatures.

What do you dislike about DocSend?

Sometimes take long to upload the documents

What problems is DocSend solving and how is that benefiting you?

It's more convenient to share signatures whenever and wherever you are, anytime and any day and depending on urgency.

Read more
AU

Anonymous User

October 5, 2023 Source: G2.com
"Easy access to documents online!"
What do you like best about DocSend?

I can upload documents that can be viewed by people I sent with link. Easy to navigate.

What do you dislike about DocSend?

Sometimes, it takes too long to load especially when uploading.

What problems is DocSend solving and how is that benefiting you?

It allows us to share resume just via link - without the need to upload the file itself. Saves time and memory. Gives easy access to clients.

Read more
AK

Arbind K

August 24, 2023 Source: G2.com
"Awesome platform Documentation and DocManagment"
What do you like best about DocSend?

DocSend is the amazing tool which provides super cool features like

1. Various templates for Adminstartive teams like NDA, Fundraising Templates, Board Meetings tempalates etc

2. Secure Sharing and easy to create shareable link

3. Document Analytics

4. Local file uploads

5. Best Document Search within Application

6. Sharing Controle

and many more

What do you dislike about DocSend?

Docsend is cool tool but costing is bit higher. They should offer cost effective plan for limited use.

What problems is DocSend solving and how is that benefiting you?

ESignature, Pitchdeck Share

Read more
AU

Anonymous User

July 24, 2023 Source: G2.com
"Docsend is a great tool. It's easy to use and provides the insights that I need."
What do you like best about DocSend?

Ability to see who looked at a doc.

Easiness of creating a link.

Dedicated links per company for better tracking.

Dashboard and weekly digest.

Ability to load many types of docs.

What do you dislike about DocSend?

All good so far. No disadvantages I encountered.

There was a bug when I uploaded a google doc and the links were not clickable - it was fixed by uploading a pdf.

What problems is DocSend solving and how is that benefiting you?

While fundraising, I need to know who views my docs and when (mainly to see how engaged they are)

I also need to have tracking on the doc to see that it's not spread too wide.

It's also good that I can always invalidate a doc and block a link.

Read more
AU

Anonymous User

March 16, 2023 Source: G2.com
"A Big Mistake Turned Us to DocSend!"
What do you like best about DocSend?

One of our investor documents was sent via email by a contact. It was a mistake. We wanted to track where it went. Couldn't. A mentor told us about DocSend. We never send documents any other way. The new e-signature feature is a great feature. We use DocuSign now. Rather have everything in one place.

Simple to format for signers plus tools for time, access, etc. Not everyone is used to e-signature and it can be exasperating for them to complete. Now our customers find it much easier to read and take action.

What do you dislike about DocSend?

The least thing I like is it's a bit chunky for mobile and features don't all align.

Recommendations to others considering DocSend:

If you're looking for one convenient document storage you can send, see activity and get signatures if needed, DocSend is great.

What problems is DocSend solving and how is that benefiting you?

Having a tool that makes it easier for our customers and employees to review and sign documents. Having documents sent and/o signed all in one location.

Read more
LK

Landin K

September 21, 2022 Source: G2.com
"Simple platform - great for version control, private sharing, and analytics"
What do you like best about DocSend?

We use docsend for our investor deck. It's helpful because we can make it password proteced, upload versions as things evolve, and see analytics on views.

What do you dislike about DocSend?

I love the paltform. Honestly nothing I would change.

What problems is DocSend solving and how is that benefiting you?

Information privacy, analytics of viewership, version control.

Read more
AU

Anonymous User

September 15, 2022 Source: G2.com
"Gold Standard of deck sending."
What do you like best about DocSend?

Ease of use, sharability, tracking, and insights.

What do you dislike about DocSend?

The document signing feature could be easier.

What problems is DocSend solving and how is that benefiting you?

Easily sending decks back and forth, which is pretty constant for startup founders.

Read more
HC

Harry C

August 29, 2022 Source: G2.com
"Do not worry about what is your audience paying attention anymore!"
What do you like best about DocSend?

Easiness to consolidate a unique pitch and know which parts are getting the most attention.

What do you dislike about DocSend?

If you create document versions, it is hard to consolidate them back to a unique point of contact.

What problems is DocSend solving and how is that benefiting you?

Getting consolidated feedback from a great number of investors.

Read more
PM

Paul M

July 30, 2022 Source: G2.com
"Professionals Signing in platform"
What do you like best about DocSend?

Professionals handling same projects do it wi ease as you are done with your part the next upload and work continues regardless where they are.

What do you dislike about DocSend?

It has improved our management and code of coordination we can't regret at all.

What problems is DocSend solving and how is that benefiting you?

Consolidating all files of all professionals involved in project for easy sign in and work continuity whenever they are.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed