Home/ Sales Enablement Software/ DocSend/ Reviews
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
It’s handy, safe, and of utility.
65.6%
28.7%
4.3%
0.2%
1.2%
Document Security, Ease of Use, Document Tracking & Analytics, File Sharing Capabilities
High Pricing, Occasional Platform Upgrades and Access Issues, Confusing User Interface, Limited Customer Support Responsiveness
DocSend consistently garners praise for its user-friendly interface, comprehensive security features, and seamless integration with popular business applications. Reviewers highlight the platform's intuitive design, which simplifies document sharing and tracking, and its robust security measures that ensure data protection. The integration capabilities also receive positive feedback, as users appreciate the ability to seamlessly connect DocSend with their existing tools and workflows. However, some reviewers mention occasional glitches and limitations in certain functionalities, suggesting room for improvement. Overall, users find DocSend to be a reliable and efficient solution for secure document sharing and tracking, making it a popular choice among businesses.
AI-Generated from the text of User Reviews
We can share documents online and can apply updates to it real time - like sharing signatures.
Sometimes take long to upload the documents
It's more convenient to share signatures whenever and wherever you are, anytime and any day and depending on urgency.
I can upload documents that can be viewed by people I sent with link. Easy to navigate.
Sometimes, it takes too long to load especially when uploading.
It allows us to share resume just via link - without the need to upload the file itself. Saves time and memory. Gives easy access to clients.
DocSend is the amazing tool which provides super cool features like
1. Various templates for Adminstartive teams like NDA, Fundraising Templates, Board Meetings tempalates etc
2. Secure Sharing and easy to create shareable link
3. Document Analytics
4. Local file uploads
5. Best Document Search within Application
6. Sharing Controle
and many more
Docsend is cool tool but costing is bit higher. They should offer cost effective plan for limited use.
ESignature, Pitchdeck Share
Ability to see who looked at a doc.
Easiness of creating a link.
Dedicated links per company for better tracking.
Dashboard and weekly digest.
Ability to load many types of docs.
All good so far. No disadvantages I encountered.
There was a bug when I uploaded a google doc and the links were not clickable - it was fixed by uploading a pdf.
While fundraising, I need to know who views my docs and when (mainly to see how engaged they are)
I also need to have tracking on the doc to see that it's not spread too wide.
It's also good that I can always invalidate a doc and block a link.
One of our investor documents was sent via email by a contact. It was a mistake. We wanted to track where it went. Couldn't. A mentor told us about DocSend. We never send documents any other way. The new e-signature feature is a great feature. We use DocuSign now. Rather have everything in one place.
Simple to format for signers plus tools for time, access, etc. Not everyone is used to e-signature and it can be exasperating for them to complete. Now our customers find it much easier to read and take action.
The least thing I like is it's a bit chunky for mobile and features don't all align.
If you're looking for one convenient document storage you can send, see activity and get signatures if needed, DocSend is great.
Having a tool that makes it easier for our customers and employees to review and sign documents. Having documents sent and/o signed all in one location.
We use docsend for our investor deck. It's helpful because we can make it password proteced, upload versions as things evolve, and see analytics on views.
I love the paltform. Honestly nothing I would change.
Information privacy, analytics of viewership, version control.
Ease of use, sharability, tracking, and insights.
The document signing feature could be easier.
Easily sending decks back and forth, which is pretty constant for startup founders.
Easiness to consolidate a unique pitch and know which parts are getting the most attention.
If you create document versions, it is hard to consolidate them back to a unique point of contact.
Getting consolidated feedback from a great number of investors.
Professionals handling same projects do it wi ease as you are done with your part the next upload and work continues regardless where they are.
It has improved our management and code of coordination we can't regret at all.
Consolidating all files of all professionals involved in project for easy sign in and work continuity whenever they are.
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DocSend integrates easily with content you may already have on Dropbox that you use in your marketing and business development engagements - and it has APIs to systems like Salesforce and most major email marketing platforms. Customer Support - especially for configuration and onboarding - are top notch, and ensure your team has access to the features they need. Ongoing usage becomes second nature, with the ability to leverage dashboards to see which prospects are interested in engaging with you and what content they have engaged with. This makes for a better prospect experience, in that outreach is tailored and relevant to the content they have viewed from the documents or spaces you have made available to them. It helps our sales and marketing teams have more meaningful discussions with our prospects and clients, which makes for far more positive discussions for all involved. We're better engaging prospects on topics of interest, instead of throwing ideas and services against the wall.
DocSend has few limitations. Dropbox is very responsive to feedback on any issues or ideas (such as how to incorporate mailmerge email links with platforms that aren't in its default list of email platforms that it connects to). Any limitations are generally addressed quickly - and collaboratively to help for future use.
DocSend is helping us get the right marketing collateral to the right prospects, to better inform them about our offerings, let us in turn understand which pieces of those offerings are of most interest, and help us solve prospect problems and close deals.