Docebo Reviews

La facilità, la versatilità e soprattutto il supporto che ti danno, non sei mai solo.

Nulla, la mia esperienza è solo positiva

La fruibilità, la velocità e la sua praticabilità

It's a very comprehensive system with a lot of features but at the same time it isn't too cumbersome or difficult to learn and manage.

I think some of the original features, which are pretty solid and useful just need a bit of a refresh on the design (this is mainly admin menus).

Docebo allows us to configure the platform specifically for a client use-case. Broadly the key features provide a comprehensive experience e.g. easy access to courses, learning plans and assets shared by contributors. But it can also be configured to really match a client's brand and style - this is what sets it a part from other platforms on the market - the design can be changed to really make an impact on your audience.

Docebo is very intutitive, very lean platform.

Does not require a lot of support to get around it.

It has state of art user experience and follows all trends withing learning domain.

It connects learners, experts and contributors for transcending learning experience.

It is very easy to set up and implement.

There can perhaps be more differentation between certain features (e.g. playlists vs. channels)

We are having unique learning solutions for mandatory trainings, individual develpment, external customers. We can put all these cases under one platforom while in addition having different kind of content in the platform.

The Docebo team:

The "carers":

Both the CSM and the AM are very competent and helpful.

The support:

Help centre with help desk chat respond within 2 minutes and show the solutions via videos or screenshots.

The Docebo System

The system itself:

The setting options. You can configure and adjust everything yourself.

Access rights and visibility:

You can assign modular access rights and thus also visibility.

Modular configurability is both a blessing and a curse. You should always have a concept and a proof of concept.

The sandbox is a must-have to be able to try out exactly such cases. So you need to know what you are doing!

You have to pay extra for almost every module. I understand the business model, but it would be nice to have a " no worries package".

Still very good value compared to other providers!

Global certification platform and corresponding documentation

Development of a knowledge platform.

Global access for the relevant countries.

Docebo has advanced capabilities to customize the LMS solution for your company's needs, and evolve with new features over time. The default GoLearn app enables you to have native mobile experience with no code dev required. For our company, the native app that is included in our package is a significant advantage, again enabling optimized experience for mobile users. Docebo's onboarding process is excellent, the ongoing monthly check-in with their team is very thorough and their online support is very fast to respond and highly knowledgeable.

For optimized instance we do use additional tools outside Docebo (such as Articulate). For advanced design look & feel, some HTML knowledge is needed (or you can use one of their partners).

We needed online solution for professional education that goes beyond webinar and videos. We have many educational events on-site. The LMS also enables us to bring the attendees better prepared, and have them depart with post-event knowledge base they can come back to.

Online chat is very useful when I get stuck

As I am new to it can find it quite complicated

Sharing eLearning materials with different divisions in the company

Docebo gives us an engaging platform for our internal staff and external users that we can tailor and control. We can create customised learning plans for different sets of users and it is great that new users can be automatically enrolled on their prescribed learning based on their role or organisation. There is a good community to find best practice tips and support. The customer support is very responsive - you may not get the solution or answer, but our CSM is very good at communicating and setting expectations.

There are some features that require convoluted steps to use - for example assigning groups or enrollment options or the certification functionality where you may have to jump around 2/3/4 different menus/screens. It would be great if there was a wizard that takes you through the task (or make it intuitive for admins). I end up opening different tabs to make sure I don't lose my place.

The notifications (emails) that go out to users could be more flexible too. I find it limiting that you can't customise the fields. I have seen some very good ideas logged on the community platform, but some of them have been sitting there for a long time.

Providing a single central platform for company product training. We can create slide based training content, videos and webinars and host them on Docebo.

We can deliver a standarised set of courses to all our user base, and set tailored learning plans for different users or customers.

The reporting service allows us to track and maintain compliance - e.g. for mandatory internal training we can see who has attempted the course, how many times and if they have completed it successfully (or not).

I appreciate Docebo's robust reporting capabilities, which significantly enhance the overall functionality and effectiveness of the platform.

The abundance of features provided by Docebo can sometimes be a bit overwhelming for users and administrators, as they navigate through the numerous available options.

Docebo acts as a virtual hub where e-learners can easily reach training materials. Its goal is to make training accessible for remote learners and serve as a central spot for organization-wide

What I like best about Docebo, is their positive and forward thinking attitude. From begging to the present, all employees I have worked with have been delightful people and have gone above and beyond to support DialAFlight. The communication has been clear and efficient resulting in a smooth successful launch of our new LMS. Overall, I am pleased with our LMS and excited to see it develop.

During the few months I have worked with Docebo, I have come across very few issues. As expected, during the configuration of the LMS, it took some weeks to get things how we wanted and we faced a few troubles along the way. But thankfully, we had the Docebo team on hand to support us and resolve any issues swiftly.

Doceobo is allowing us to bridge the gap between our sales staff and training. Through features like gamification, badges and certificates, we are able to reward our staff and encourage them to complete training.

We have found Docebo to be a highly professional Learning Management System that effectively showcases our courses. Our clients have provided excellent feedback on the gamification features, which foster healthy competition among team members.

We were thoroughly impressed by the onboarding process, which provided us with exceptional support every step of the way.

Expanding the platform's capabilities to include articles, best practice guides, and trend reports would be highly beneficial

We specifically sought out a Learning Management System, and Docebo's platform met our requirements perfectly