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Dinvy is super intuitive so getting up and going is very straightforward, which is remarkable since it is so function/feature-rich; one would think it would be harder to master, but it isn't.
Dinvy solves many nagging business/operational issues that other PSA systems do not address, or if they do, those systems are at such high price points they are out of reach for most small to midmarket Profession Services firms. Things like Revenue Recognition, Multiple Billing Entities, Multi-Currency, Product Quoting, Quote to Invoice workflow, and more.
The big game-changer is its Bot notification feature. This feature allows me, as the system administrator, to either select from a "library" of pre-built notifications or build my own to users on any data contained in the system. Better yet, the messages are bi-directional, allowing staff to respond to the message in the communication channel they like to use (Slack, Zoom Chat, Microsoft Teams), or they can also get go ol' email. I control the content of the message and its timing. The bot then takes over and follows the rules I established day in day out. I can then concentrate on more strategic aspects of my business, knowing the details are taken care of.
I love the data displayed within the system; it is right where I need to see it and not buried in some report that I need to hunt down.
This system is a game-changer at a very reasonable price point. It's well worth your consideration.
While no software system is perfect, right now I do not have any real dislikes to mention about Dinvy.
Invoicing customers used to take days is now done accurately in record time.
I can adequately recognize revenue with the click of a button vs. tracking down the project team to see if the data in the system is accurate and current.
I get daily notifications from the BOT system alerting me to incorrect/out or norm staff time entries, past due invoices, projects approaching past due, over-allocated staff, and more, all without hunting thru reports or tracking down teams.
We no longer have to extract data from multiple systems and cobble it together to get a clear picture of our business.
The rest of the questions are about you and your role etc.,...