Home/ Social Media Management Software/ Digimind/ Reviews
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Grasp popular market trends to facilitate better business
78%
20.9%
0.7%
0%
0.3%
User-friendly Interface, In-depth Data & Analysis, Customizable Reports & Dashboards, Effective Social Media Monitoring
Inaccurate Sentiment Analysis, Complex Workflow, Slow Loading Times, Limited Historical Data Access
Overall, users find Digimind Social to be a powerful and user-friendly social media listening and analytics tool. They commend its comprehensive features, including real-time monitoring, sentiment analysis, influencer identification, and reporting capabilities. The platform's intuitive interface and customizable dashboards are also praised for their ease of use and flexibility. However, some users have expressed concerns regarding the pricing and the occasional occurrence of bugs and glitches. Additionally, a few reviewers have suggested improvements in customer support responsiveness and the inclusion of more advanced features for data analysis and visualization.
AI-Generated from the text of User Reviews
PROS: The tool has impeccable insights for strategic thinking integration. A critical pre-requisite when planning to carry out social listening is getting a clear understanding the reputation of a company. Digimind Social is effective in bringing value to industry and competitive analysis. In certain scenarios, Digmind Social is capable enough to replace any form of market research. I've been using a number of tools over the years, and I feel their dashboard, sentiment analysis, and smooth navigation go hand in hand.
CONS: I feel their sentiment analysis is a bit hard to handle. But still, Digimind Social is the best overall. I still have high hopes it'll continue honing its features.
PROS: Digimind can track both owned and earned media performances. It's able to precisely track critical data from varying social network channels. It also has the ability to monitor conversations in different languages. An added bonus is covering languages in the Southweast Asian region (that some competitors can't cover). It has a very simple UI.
CONS: One main key to succeed, especially when dealing with Digimind is the setup. When making use of the platform for the first time, it's essential both tutorial and technical support. Digimind does offer such support. It assisted in helping me be more familiar with the platform in a short period of time.
What are the best aspects of this product?
I like that this platform tracks both owned and earned media performances, the data is accurate and it provides data from various social network platforms like Instagram, YouTube, Trip Advisor, Blogs, Facebook, Twitter, etc. It tracks conversations in various languages. The tool is easy to use, it has simple interface and it offers thorough analysis.
What aspects are problematic or could work better?
Before implementing this tool you need to follow the introduction, tutorial and to ask assistance from tech support.
What specific problems in your company were solved by this product?
It helps me to track social media crisis for our brand in India, to track conversation around potential clients. We are able to track social media performances for other brands before launching our products. Also, we get information about agency’s performances during the campaigns and to track trends on social media.
Are you a current user of this product?
Yes
PROS: I like that this platform tracks both owned and earned media performances, the data is accurate and it provides data from various social network platforms like Instagram, YouTube, Trip Advisor, Blogs, Facebook, Twitter, etc. It tracks conversations in various languages. The tool is easy to use, it has simple interface and it offers thorough analysis.
CONS: Before implementing this tool you need to follow the introduction, tutorial and to ask assistance from tech support.
PROS: The first time I saw Digimind in action, its UI left me a great impression. It offers a clean way to monitor social media. Its main window is straight up clean. With that, you get to seek out detailed analysis. It'll take a bit of time to know your way around it with options it's offering. Its reports lets you know just about everything with your brand online.
CONS: At some point time, I get overwhelmed with so much content in place. It's a bit hard to choose what's really essential. Digimind is the first service we have for social media monitoring. As a user, you wish you for more features to be carried out.
What are the best aspects of this product?
The first time I saw Digimind in action, its UI left me a great impression. It offers a clean way to monitor social media. Its main window is straight up clean. With that, you get to seek out detailed analysis. It'll take a bit of time to know your way around it with options it's offering. Its reports lets you know just about everything with your brand online.
What aspects are problematic or could work better?
At some point time, I get overwhelmed with so much content in place. It's a bit hard to choose what's really essential. Digimind is the first service we have for social media monitoring. As a user, you wish you for more features to be carried out.
What specific problems in your company were solved by this product?
We're making use of Digimind to monitor online activity in real-time. With that, we can sniff out opportunities for communication. This is especially true in determining relevant topics. It comes with quick feedback since comprehensive reviews and content are essential in enhacing communication capabalities. With audience fragmentation of over 1 million channels, we had to seek new channels and an amplifier.
Are you a current user of this product?
Yes
PROS: I love how it's simple enough to utilize. It has a user-friendly UI not seen in other solutions we previously used. It's easy to screenshot data or graphs and then sending it over to a client. Or you can make use of the dashboard to look into data quickly. Their edit tool is handy for deleting a number of things at the same time.
CONS: It'd be cool if there was some way to pull our a person's Facebook ID and put into a spreadsheet. At this point in time, we had to manually create Excel reports. We're constantly listening to our influencers and it would nice to have a list of influencers who mention a certain topic. It's not just sticking to the list of top influencers who are always showing up.
PROS: It's very simple and intuitive. You won't be able to miss a beat with this tool. Their support team are always available in concentrating on your inquiries. Its process of reporting aids in offering relevant details at a glance. It also presents things in a visually pleasing manner, which makes it easy for stakeholders.
CONS: It constantly refreshes. Sometimes, you'll need to hit the refresh button and/or delete cookes to get certain changes in place. Its training session and setup process could use some additions. Despite that, we can arrange things in a few weeks from now.
PROS: I love how it makes it easy for me to set everything up. It's also very user-friendly. Clear and understandable visuals for graphs provides awesome reports. Its UI is excellent and there was never really a learning curve.
CONS: There's nothing to hate with this platform. It catered to all my social media needs although I have experienced some slow-downs from time to time. But this is understandable due to the data generated (I guess this proves product does work well).
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PROS: I love how the influencer network functions. Having the ability in knowing number of followers that directly communicate with the content being put out is the best that I've seen from Digimind.
CONS: The downside is not having the capacity to make dashboard widgets customizations. Having a striking visual and feel is essential for business user adoption. Without that, it'll be a struggle acquiring adoption rates.