Dendi LIS Reviews

Moving into the field of research from hospitals, I was hesitant to use the LIS that I was sure wouldn't be easy to use. However, Dendi has gone well beyond my expectations. It is very easy to receive in patient samples and to report the results. Dendi support has been very helpful in making any changes that we need to make the work flow more efficient. They also regularly visit us to inform us about new features implemented in the program and to ask us about any problems we may have.

I am not in an administrator role, so I'm not aware of all the features Dendi has to use, but I do not have objections about using the LIS daily.

We don't have many patients to result on a regular basis, so the ease of the interface is beneficial.

The system is well-designed and very practical.

I wish that it would flag the provider when putting in the order if all the necessary information is not put in when placing the order instead of double checking on the back end.

Dendi helps us not have to use multiple software systems for ordering, receiving, and resulting patients.

Not only is their LIS user friendly, but their customer service is top notch. Their service team is quick to respond to any issues.

I wish there was an easier way to pull an in depth pending log for our assay.

Compared to our previous LIS, Dendi is much more user friendly.

The Accessioning and Orders tabs are what we use most. I love the Dashboard! It is a great overview of orders and shows which ones are received, unreceived, and pending. The filters options allows you to filter numerous items and makes searching for a specific patient quick and easy.

It is not a deal breaker, but i wish the whole dashboard would fit on my screen without having to scroll over.

Dendi helps solve the problem of missing Patient/Provder information by creating hard stops that must be filled out. This helps us on our end and saves a good deal of time.

Small dedicated team with focus on customer service and supporting latest LIS technologies for device and EHR integrations

Smaller team which may lead to resource constraints

Secure and quick Interoperability solutions support from LIS. This is lacking from many larger vendors

Dendi LIS has taken a different road to success than its competitors. They chose to create a platform to solve LIS problems from the ground up. This produces a user-friendly, professional, modern, sleek solution. Most of the competitors in this space tack code onto an outdated product creating Frankenstein Software. Dendi upgrades their product every 2 weeks using suggestions from within and from their clients. They are careful to keep their clients within compliance and explain why the suggestion is not a good one. Technical Support is excellent. Dendi addresses current trends much more quickly than other software in the lab environment and even compared to main stream software.

I cannot think of any downside or dislike.

Dendi has created software that is fast and efficient. They have an excellent provider interface for order entry and reporting. In addition, there is a patient portal now that labs interact directly with patients. They stay abreast of all compliance issues related to their software and make sure their clients are always safe on issues related to software.

It is very user friendly. We have Physicians, Nurses, Administrators using this for our company and I always love being able to say to a new site that this portal is the easiest I have ever used.

I honestly do not think there is anything that I dislike. Even when I have an issue their support staff is very responsive.

Online chat for support would be nice.

Notifying Physicians when a report is ready they have already implemented this.Also, notification to the sales staff when an order is placed. Sales can actually track samples coming in without having to login to DENDI or asking myself to let them know.

What I liked best about Dendi LIS was its customizable features and its super intuitive user interface. Outside of the actual LIS, the support team was incredible. Anytime we had an issue ( and there weren't many ), or we needed a new feature added, they were open to communication and got right on it.

For our covid testing business, there really was nothing I didn't like about Dendi. For months we were working on finding the right Lab Info System and nothing checked all the boxes. Dendi was the first program that fit our needs.

The big problem Dendi solved for us was getting patient test reports out to them with all the pertinent and applicable information in an automated/encrypted fashion. Prior to Dendi, we were doing these reports manually, which was super time intensive for our team and caused a lot of overtime work.

In my opinion, Dendi is the future os LIS. Here is three reasons:

1. It all starts with the "Dongle". Think of the dongle as a "Google Chromecast", but for your laboratory analyzer! Every analyzer has their own preffered software interface (API), and each analyzer will have their own "datamodel". Traditionally, this is handled with middleware, where there are already a few vendors out there, but none like Dendi! The dongle connects straight to the analyzer either by cable or wifi. From that point, the rest of the setup is in the Dendi Admin Interface.

2. The Admin interface is highly configurable. You can create literally any test, which which ever sample type, and what ever test combination you prefer. There is options for billing and much more, but think of this interface as your "LabOS" - it's where you configure the Operating System of your Lab.

3. APIs! This is the best part. For your lab, or your company, you will have specific features and requirements. If you are like us - a software first company - you can design into each endpoint, and receive ALL data. Dendi is a true software company, that will even give you access to a Sandbox environment, where you can make sure your unique setup works with Dendi. Yes, you can build Dendi into your build pipeline, and automate your testing down to the raw value from each analyzer (!).

The last point ill make, is that the Dendi team is just "good people". Their support is responsive, and everyone is ALWAYS very friendly and collaborative!

The UI/UX could use some more work. The important pieces in Dendi is the actual functionality (e.g. software components), but the configuration can be a little challenging to understand. There are lot's of opportunities to improve this, and as Dendi is a modern and fast moving company, I have no doubt we will see improvements to the UI in the future.

Dendi is giving me "out of the box" software, which in short is bringing each analyzer on the Internet. Most analyzers are designed with old archeic software. Dendi supercharges every analyzer!

Dendi's LIS platform for medical laboratories is robust and easy to use. The onboarding process was fast and efficient - No downtime! Training my employees was effortless because the system is highly intuitive. In a nut-shell, I like that Dendi is a SAAS program that is easy to use and implement. You will be up and running in days.

We love Dendi's software. There is nothing to dislike.

Laboratory Information System