Browse Software
List Your Product
Loading...
DemandHub Reviews

User Rating

4.8/5 (Based on 54 Ratings)

Rating Distribution

  • Excellent

    83.3%
  • Very Good

    16.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of use, Improved Google Reviews, Automated Review Requests, Effective Communication

Limited Customization Options, Occasional Software Glitches, Message Character Limits, Issues with Review Filtering

Do You Use DemandHub?

Write a Review

Review Summary

DemandHub is generally well-regarded for its ease of use and ability to streamline communication with customers, particularly through text messaging. Users appreciate the platform's strong customer service, real-time updates, and integration with Google reviews, which has led to significant improvements in online reputation and lead generation. While some users have noted occasional glitches or desired more customizable features, DemandHub is praised for its ability to address customer inquiries quickly and efficiently, fostering a positive customer experience.

Pros

  • DemandHub simplifies communication with patients, making it easy to share information and speed up the process.
  • DemandHub allows you to send confirmations with important information that patients can save and access anytime.
  • DemandHub combines multiple communication channels into one platform, enhancing customer engagement and communication.

Cons

  • When sending messages to multiple patients, DemandHub's character limit can divide messages into multiple texts, affecting readability.
  • DemandHub's website chat bot customization options are limited.
  • DemandHub notifications sometimes show all read statements, making it difficult to identify unread messages.

AI-Generated from the text of User Reviews

Reviews
JR

Jesse R

December 13, 2023 Source: G2.com
"Patient, Persistent, & Affordable"
What do you like best about DemandHub?

If you're a JaneApp user, there's no other reputation management software I felt was most advantageous. I've looked at all the competitors, in fact, I had a trial with a direct competitor who tried to strong-arm me into a year-long contract after canceling within the guidelines of their offer. DemandHub was who I pivoted to afterwards and they were not only patient with me while I was getting charged 450+ dollars from the other company for two months but they also helped me navigate the process of canceling with the other group. DemandHub has all the tools you need and it's very easy to use. I use it all the time to communicate with clients and respond to reviews.

What do you dislike about DemandHub?

Really the only thing I notice about DemandHub compared to the other products is the aesthetic which I'm not really all that concerned about when picking a product. The goal is get reviews and it works really well for that.

What problems is DemandHub solving and how is that benefiting you?

DemandHub is helping automate my process of getting more reviews whether it be in Google or Facebook along with a webchat function for my website. I was originally using a Facebook chat plug in on the website and it didn't work all that well. It wouldn't gather any information from the person and once they got off the website, I would have no way of following up with this person. Super annoying. DemandHub captures their info and you can even continue the conversation in the app.

Read more
AU

Anonymous User

December 12, 2023 Source: G2.com
"Very Useful"
What do you like best about DemandHub?

Fast tool to reach out people from a distance

What do you dislike about DemandHub?

Nothing i like it alot because it allows me to connect

What problems is DemandHub solving and how is that benefiting you?

Getting in touch with patients

Read more
JC

James C

August 21, 2023 Source: G2.com
"Demand Hub is a great way to help customers get what they want and they keep making it better"
What do you like best about DemandHub?

I like the fact that I get immediate notification when a customer is looking to buy a new car or has a question about their existing vehicle. I can reply in a prompt manner that ensures the customer is satisfied with the result. The system improvements are also frequent and they listen to the needs of their clients.

What do you dislike about DemandHub?

That when I check a message or reply to it, even if it isn't closed yet, it still shows (1) on my browser, so I don't know if there is a new contact or if it is just an open contact.

What problems is DemandHub solving and how is that benefiting you?

It gives customers a quick and easy way to speak directly to a sales associate.

Read more
AU

Anonymous User

June 22, 2023 Source: G2.com
"Excellent Experience with DemandHub!"
What do you like best about DemandHub?

Their customer service is top notch! I've also really enjoyed the ease of communicating with our clients and I've found the service to be a real value add for our team and customers.

What do you dislike about DemandHub?

I'd love the ability to customize the web chat bot on the website.

What problems is DemandHub solving and how is that benefiting you?

Timly communication with our clients, securing more Google reviews. Both features have increased trust with our clients.

Read more
AU

Anonymous User

May 18, 2023 Source: G2.com
"Great product, exactly as advertised"
What do you like best about DemandHub?

DemandHub has greatly helped increase my Google Reviews. Their quick chat widget added another helpful piece to my website and has led to several new leads.

What do you dislike about DemandHub?

Nothing, their customer service is helpful and easy to get in touch with. I wish it was not a yearly commitment is the only thing.

What problems is DemandHub solving and how is that benefiting you?

I was struggling to get Google reviews and as such my organic SEO was dropping. They helped me increase my reviews greatly.

Read more
RS

ROBERT S

May 18, 2023 Source: G2.com
"DEMAND HUB IS THE BEST REVIEW GENERATOR I HAVE EVER USED"
What do you like best about DemandHub?

THE AUTOMATION IS EXCELLENT, I DON'T DO ANYTHING AND THE GREAT REVIEWS FLOW RIGHT IN TO GOOGLE

What do you dislike about DemandHub?

NOTHING WORKS WIERD ON IT IT FLOWS VERY NICELY

What problems is DemandHub solving and how is that benefiting you?

MAKEING SURE THAT CUSTOMERS LEAVE REVIEWS SO THAT WE CAN MONITOR OUR SERVICE

Read more
PC

Peter C

March 22, 2023 Source: G2.com
"DemandHub excellent for delivering on its promises"
What do you like best about DemandHub?

Ability to approach our clients in a respectful way.

Delivered on boosting Google reviews.

Brought texting communication with our clients to our desktop.

What do you dislike about DemandHub?

Nothing so far, they have delivered as promised.

What problems is DemandHub solving and how is that benefiting you?

Communicating with our clients by text.

Obtaining Google reviews.

We are more responsive & productive.

Read more
AU

Anonymous User

June 15, 2022 Source: G2.com
"Great"
What do you like best about DemandHub?

The app has helped us keep track of our activity and interactions with customers.

What do you dislike about DemandHub?

we love it! Nothing that we dislike so far.

What problems is DemandHub solving and how is that benefiting you?

They helped streamline our follow-through on Google reviews and communication with our customers.

Read more
AU

Anonymous User

April 26, 2022 Source: G2.com
"Very easy to use."
What do you like best about DemandHub?

The automated messages, The automated responses if I am away from the office, ease of use of the app.

What do you dislike about DemandHub?

Sometimes I write a review in Google business direct. When I go to check DemandHub, I can't see it there.

What problems is DemandHub solving and how is that benefiting you?

Having more reviews sent and answered. People without Google can also leave reviews.

Read more
UF

Umer F

December 30, 2021 Source: G2.com
"Demand Hub Review"
What do you like best about DemandHub?

quick support response and excellent tool to communicate with visitors. Easy to implement and lightweight tool.

What do you dislike about DemandHub?

run time errors that makes us bit conscious about the product security.

What problems is DemandHub solving and how is that benefiting you?

clients and users can communicate with us in a vary short notice.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed