Deliverr Reviews

User Rating

4.4/5 (Based on 323 Ratings)

Rating Distribution

Excellent
79.6%
Very Good
5%
Average
0.6%
Poor
2.5%
Terrible
12.4%

User Sentiments

Excellent Customer Service, Fast Shipping Speeds, Wide Marketplace Integrations, User-Friendly Interface

Inconsistent Shipping Processes, Lost Inventory, Slow Receiving Times, Inadequate Packaging

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Review Summary

Deliverr, a well-known delivery management platform, has garnered mixed reviews from users. While many appreciate its user-friendly interface, streamlined shipping process, and fast delivery times, others express concerns regarding occasional technical glitches, pricing structure, and limited integration options. Several users also highlight the need for improved customer support responsiveness and occasional delays in order fulfillment. Overall, while Deliverr offers a generally positive experience, potential users may need to consider their specific requirements and weigh the pros and cons carefully before making a decision.

Pros

Seamless integration with major ecommerce platforms for streamlined order fulfillment.
Enhanced shipping speed and reliability, leading to increased customer satisfaction.

Cons

Pricing structure may not be suitable for small businesses with limited shipping volume.
Occasional delays or issues in order tracking and communication with customer support.

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Reviews

Riley Sizelove

July 30, 2023 Source: Trustpilot.com

Very responsive.

Date of experience: July 31, 2023

Michael Bostron

July 26, 2023 Source: Trustpilot.com

Henry was the best in solving our issues

Date of experience: July 27, 2023

Cristina Bock

July 19, 2023 Source: Trustpilot.com

Henry eased all my doubts kindly.

Date of experience: July 20, 2023

Chris

July 19, 2023 Source: Trustpilot.com

Prompt emails

Prompt emails. Reached back with updates without prompting.

Ali Imran

July 13, 2023 Source: Trustpilot.com

Excellent Service

I think choosing Deliverr as our Logistics partner was one of our best decisions. They have excellent services and also customer service dept. is very responsive especially henry, they always keen to help their customers and meet according to their demands.

Cindy

July 10, 2023 Source: Trustpilot.com

Henry is an amazing customer support

Henry is an amazing customer support! He assisted us efficiently as always! We appreciate his constant help! :)

Christiane Heeg

July 3, 2023 Source: Trustpilot.com

Fast and very friendly service

Fast and very friendly service. That is what you need. The problem was solved speedily.
Thank you.

Dreametry Inc

June 7, 2023 Source: Trustpilot.com

Deliverr's Support Team is the best…

Deliverr's Support Team is the best team I've worked with. They are super responsive, and they're the best at what they do.

Chad

June 5, 2023 Source: Trustpilot.com

Mitchell was Helpful

Mitchell's support through difficulties we faced due to system limitations for Apparel brands was perfect.

We were able to resolve all issues we came across.

Bare Babe

June 4, 2023 Source: Trustpilot.com

Deliverr has been so great to work…

Deliverr has been so great to work with! Every time there has been an issue, their customer support has been super helpful. One of the easiest 3PLs I've ever worked with.