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Deep Art Effects Reviews

User Rating

3/5 (Based on 3 Ratings)

Rating Distribution

  • Excellent

    0%
  • Very Good

    33.3%
  • Average

    33.3%
  • Poor

    33.3%
  • Terrible

    0%

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Reviews
WB

Wendy Bowcott

April 9, 2024 Source: Trustpilot.com
I am giving four stars for the…
I am giving four stars for the impressive customer service I got up until yesterday. I love the product and wanted to buy it outright however, I missed the 30% promotion due to a personal reason. I contacted customer service for a coupon code because the product well good is very expensive. My Rep was Christiian and he was professional and well-mannered. My subscription was to be renewed in a few days from now. I received a notification of the renewal which I also appreciated. I was reading through the email and came across a statement, "Make sure you have sufficient funds in your account to cover your subscription." I am insulted and find this comment to be highly inappropriate. I have been with this company for a few years and not once have I seen this comment in a email or elsewhere. After a bad marriage I had to rebuild my credit and I have successfully done so. I never buy anything unless I have sufficient funds. No company big or small has the right to speak to a long-term or short-term client in this way. I love the software and feel torn. I know that I am likely not the first person to be treated in this manner. No matter how good a product is if you treat someone who purchases from you badly it looks bad on you. It also sends loyal customers looking elsewhere. In this financial climate you would think a company would be grateful for the business. Guess not.
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MS

Maryam Shekarchian

March 4, 2024 Source: Trustpilot.com
perfect
so far so good
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SK

Srtn Krc

June 5, 2024 Source: Trustpilot.com
I recently purchased a subscription to…
I recently purchased a subscription to Deep Art Effects and attempted to upload a 24 MB video for processing. Despite having a stable and fast internet connection, the upload process is taking an unusually long time. I have reached out to customer support multiple times but have not received any response.

This experience has been very frustrating, and I am now concerned about the legitimacy of the service. I expected a smoother experience and better support for a paid service. At this point, I feel quite disappointed and unsure if I should continue using this product.
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