DealerLogix Reviews

Easy to check schedules and set up a customer for service. Easy to navigate and hot buttons on top to quickly get where you need

My only complaint is when it logs me out and I have to reenter in my log in credentials.

Its a great tool to manage service history and checking in vehicles. Has a very easy to navigate screens that someone can figure out with little training.

Ease of use and the ability to push data directly to CDK. Package options are also helpful for customers and makes them more comfortable being able to choose from different packages based on their specific needs.

The text messaging system could use improvement. It would be nice to have another option besides "Mark as Read" or "Send Text Message". Having the ability to strictly text customers without having to open a repair order and have an appointment set up would help a great deal. Especially for customers that only have a few questions.

Take advantage of the walk around upon checking in customers. It helps them visualize what is going on with their vehicle.

We find that it is more convenient for customers to receive text messages rather than keeping them updated with calls. Having different packages for their maintenance options displayed also makes the customer feel more comfortable as they can choose what best suits their personal needs.