DaySmart Spa Reviews

Windows-based system. Very intuative. So easy to use and train new employees on.

The Canadian integrated payment system with PaySafe is frustrating. Wait for improvements.

You are not going to find anything better on the market to handle your medical spa business

Reduced staff time with automated appointment reminders and built-in Web based appointment reservations. Very easy to run reports and manage sales.

Orchid Spa Software is a platform very easy to use, has a lot of functions so it is very robust, allows you to track staff, appointments, and customers, in addition, to plan and organize services, payroll, inventory, on the other hand, offers the possibility of conducting marketing campaigns to promote the services and products offered by your business. It also has an integrated system for generating very effective alerts, as well as various ways in which customers can make reservations.

It is a very good tool, I would like to develop a mobile application would be very convenient as it encourages interaction and communication with our customers.

Without a doubt the main advantage has been the marketing campaigns that we have done, which has promoted us enormously in the world of cosmetology and personal welfare, offering and offering our products to more people, in addition to allowing us to increase our customer portfolio, additionally has given us the ability to establish a very organized system of work, control and monitoring of personnel and the most important for us the proper management of inventory. So we are pleasantly satisfied with the performance of this program.

Of all the programs of administration of beauty salons that I use, I can affirm with total security that Orchid Spa Software is the best most functional since it firstly goes hand in hand with technological advances and allows us to disseminate our work through our social networks. What we do in our beauty salon, regarding changes in look, hair color, intensive treatment, and almost as a team we are immersed in the world of digital influencer in the cosmetology and styling sector, which has allowed us to significant increase the customer portfolio, on the other hand is very easy to use and configure, in addition to having access from any mobile device for its deployment in the cloud.

It is expensive so it is oriented to large chains of beauty salons or spa, we managed to acquire it already for the fifth establishment of our business or the headquarters number 5 of the city.

Widely recommended for franchises or chains of beauty and spa salons, it has a considerable cost so you should evaluate this before saying the acquisition of this program

It is a very functional program, has allowed us to establish new and better administrative criteria for our business, optimizing all aspects of the beauty salon from the management of appointments with staff, monitoring and control of inventory, generating greater use of resources , the increase of customers, expansion of the business, in addition to advertising on social networks, so in a short time we aspire to recover the investment made with this program. We are very satisfied with the performance and operation of this software, it has become a fundamental part of our business development.

The appointment book overview provides a great once-over of the day's appointments as well as the appointments for the week.

The software does allow for appointment overlap, so it's important to watch your time stamps to ensure there is enough time between one appointment and another.

It's so easy to manage multiple appointments for multiple therapists. One glance at the daily calendar tells you everything you need to now about what the day's schedule looks like, which is great when multiple therapists are calling in to check their books for the day.

When programming different appointment types, including a buffer time automatically ensures appointment overlap is minimized and client wait time is short, if any.

Software Orchid Spa is a program of management and administration of spa where its main functions are oriented to the booking of appointments, registration of customers and employees, also allows to record the services provided to customers, make reports and inventory control, also is very easy to use and compatible with Windows PC, implementations in the full cloud, tablets and phones with iOS and Android. On the other hand it allows to store photos of customers or treatments before and after its application, an aspect that stands out over similar programs is that it allows the configuration of recurrent marketing campaigns, so they have developed integration to social networks.

While it is true that it has a database of customers, does not store service history that the customer is made only the basic data of the profile, so if we need a statistical report of which are the most quoted or demanded services, the system does not provide it. The program does not offer a general license for the business account or business account but for the number of computers that use the program and each computer must be independent to another, then must be configured from several locations to share the same database of customers, staff and services, must re-enter customers, staff and services for each database from a single location, so it substantially increases costs that plans offered through promotions that are offered when hiring the service.

It is a good program, however I suggest that you should conduct a good investigation or contact the staff of the company, to clarify doubts regarding the plans or packages offered and the actual costs of the product.

In general it is a good program that respects the functionality is very well designed, so we facilitate many business management activities, we consider Orchid Spa Software, because it has great development and integration with social networks, which is currently a very positive aspect because it serves to win new customers and the possibility of maximizing marketing is a very attractive feature, and that the current program we are using in our business is about to expire the contract we decided to look for new alternatives, we have tested it for 10 days and we liked its functionality in terms of booking appointments, inventory and payroll, however once we contacted the technical support staff by some presented explained us better about the configuration under license by team and not by business account, really a pity because we are a small expanding business and with that subscription by team we are not able to make the payment of more than $3,000 for 3 teams. otherwise we would undoubtedly move to this program, however we will continue to enjoy the service until the trial period expires.

I found the best part of DaySmart Spa to be the report options. There are hundreds of different options for reports and all of the criteria is very customizable.

I dislike that the software is a bit slow and it can take some time to get help from the Support team if any issues or questions arise. There is no option for CRM or EMR within the software or for e-prescribing.

My business is no longer using DaySmartSpa, but when we were using it, the biggest benefit for us was all of the report options that were available. The report criteria is entirely customizable and simple to understand.

App has made remote scheduling a lot easier

There are still some kinks with invoicing that could be more seemless. The inventory control leaves a lot to be desired.

Remote access has made scheduling a lot easier.

DaySmart Spa has really well-considered configuration options that are designed to support a variety of operations. One of my favorite parts is that much of your data is exportable, which allows me to integrate it into third-party providers.

Some of the more complex features that are built-in to the software aren't quite suitable for our needs—the tools to build a website and run email lists, for example. Overall it's less focused on medical spa operations than we'd prefer.

We've been using it to run most of our booking and client management within the clinic. It's also been working well as a POS for a small selection of retail products.

The look and process of use is great, lots of ways to custom color code and organize our medspa services.

Bridging multiple locations isn't possible, each location is separate: client & employee database, products & services all have to be ented 3 times when you have 3 locations. Clients who hop from one location to another exist independent of their records from the other locations. I highly suggest getting a salon Orchid that is web-based & multi-spa ready. We need the database of employees, clients, services, products to all be combined, but have each location their calendar, sales / totals by location & each locations' product inventory.

Also would love to be able to allocate commissions for individual employees on the employee page & group different rates by service category.

Lastly a way to enter closed for holidays override in employee schedule.

IT IS GREAT FOR 1 SPA LOCATION, GETS A BIT MORE COMPLICATED FOR MORE THAN ONE LOCATION

We love being able to customize our colors, our services, create marketing emails and texts.

Its quite user friendly and the mobile options are very useful.

Occasionally sinking is slow and we need to reboot the program

Patient appointment management, as well as accuracy in revenue.