Datamatics TruBot Reviews

Operatebility of the product is good and easily understandable too

Nothing like to be disliked. All features are good to go

No manual user intervention required ....

Good experience with the vendor. They have worked in the BFSI domain and this has helped us throughout the entire process.

Lack of a few key features like designing of bots on your own

They have worked in the BFSI domain and this has helped us throughout the entire process.

Expertise in the BFSI segment and product's capability

The product does not have pre-built solutions for example like trade finance, customer onboarding, etc. However, they have the experience for such solutions.

TIme-consuming and simple tasks

Efficiently integrated with our Sales platform

Need for a proper knowledge center(training materials, videos, certification, etc)

- Used this product for quick insights from our sales tracking system.

- We were able to automatically extract data from the sales tracking system.

Automation of complex processes, Intelligent OCR and ease of deployment.

The user interface of the product can be improved

We are solving business operations and the benefits we realized are the TruBot team has good process knowledge for the BFSI sector which makes it easier to achieve what we require.

There are 3 things

- Amazing support by the team

- Good capabilities

- Confidentiality of information was maintained throughout the process

The product is expensive and the roadmap is not shown to the client proactively

We are automating critical financial operations

1) The product is simple to use for developers as the latest version looks like a .Net platform

2) TruBot is an IP of Datamatics, so customization can be achieved up to 100%

Needs to work on online support.

Needs a trial version

We use it for back office process as it reduces manual effort.

Creating and Scheduling process through trubot is excellent.

Nothing for now. As i have just taken training.

We can save the time and increase the productivity with turbot.

The product has good features like bot monitoring, scheduling. It also has a good dashboard view which displays failed bots along with other information.

The product road map should be visible to clients

Business problem- Manual tasks which were paper-based.

Benefit- Improved our turn around time

Easy execution of manual activities. Unattended automation is very useful.

The product needs to improve on its handwritten document capabilities.

We use the OCR feature to scan documents. It gives us more than 95% accuracy rate.