DataDome Reviews

We recently integrated DataDome as our primary bot protection solution for our web and mobile platforms, and the results have been impressive. DataDome stands out for its real-time detection and blocking of malicious bots, leveraging advanced techniques like device fingerprinting, behavioral analysis, and machine learning. This has allowed us to significantly reduce fraudulent activities, scraping attempts, and account takeover risks without disrupting the experience for legitimate users.

The support from the DataDome team has been invaluable, especially in facing fast-pacing attacks, setting up new security scenarios, and analyzing threat data to stay ahead of emerging risks.

A product and a true quality service

Continuous improvements

A real consideration of customer issues.

A very responsive and quality reactivity and support.

We needed to protect our site from content scrapers and bots, and we found DataDome to be the perfect solution. DataDome integrated seamlessly into our systems and offers a clear dashboard to monitor traffic and blocks. Modifying custom rules is straightforward and immediate, and analyzing anomalies is quick and clear. Their customer service is highly responsive, providing solutions even for the most challenging bots, such as in cases of false negatives.

As a service it is almost perfect: some improvements could be a larger set of historical data, currently limited to a 30-day time window, and more customization of the captcha page.

Bots were interacting with our system in an unpleasant way, causing many issues; DataDome is helping us blocking them and protecting our sites.

DataDome provides outstanding visibility into your traffic, with a well-structured and intuitive dashboard that presents security insights clearly, making it easy to inspect request details when needed.

Under the hood, its real-time engine safeguards our traffic without requiring manual rule management. Instead, it intelligently adapts by learning from the website's behavior, ensuring seamless protection. Integration was smooth and hassle-free.

The simplicity of integrating DataDome is remarkable: within a few minutes, the solution was operational on our site. The dashboard is very intuitive and offers real-time visibility on blocked threats. I also appreciate the ability to customize security rules according to our business needs. This allows us to have fine control without complexity.

We encountered some difficulties during the integration with the Fasterize module. This required several technical adjustments and close monitoring with teams on both sides to ensure everything worked correctly. Better documentation or guides specific to this type of configuration would have been helpful to save time.

DataDome allows us to effectively filter malicious traffic by blocking scraping bots, credential stuffing attempts, and application DDoS attacks.

Customer support

Agility in features development

Implementation quick and simple

Use of Ux/Report/Dashboard straight to the point and user friendly

What attracts us most to the service offered by DataDome for thwarting automated programs is the all-encompassing protection they provide, and all without sacrificing the interaction with real users. They stand out due to their superior capabilities in recognizing unwanted software, along with instantaneous intelligence and tailor-made alternatives. They remain committed to a smooth merging process, unmatched client assistance, and straightforward cost structures. For those earnest about shielding their online presence from harmful automated entities

Being able to add whitelisted ip ranges easier would be beneficial.

The service provided by DataDome for shielding against automated systems is crucial in tackling the problems related to robots navigating our online space. Through its capability to detect these robots and monitor them instantaneously, DataDome enables us to keep a firm grasp on the various aspects of our site, including its content, efficiency, and protection.

We are a shopify plus Ecommerce Paltform

DataDome's bot protection delivers exceptional results with minimal effort. The implementation was remarkably straightforward - we actually tried Cloudflare first - Cloudflare took hundreds of hours of my time and just couldn't figure out how to protect us, DataDome took probably eight hours of my time. And the solution is way better

An easy to use portal to manage, see and react to any Bot attacks.

False positives do sometimes impact customers. Its unavoidable sometimes, but from time to time there seems to be a increase in false positives.

The main benefit is scraping protection for our website.

Datadome has saved us from a number of large scale DDOS attacks that would have overwhelmed our in house solutions. The platform is very intuitive and little to no maintenance. Our site was already in Cloudfront and their integration with Lamdba made the integration simple. Very rarely do we hear from customers that were captcha'd or blocked by Datadome.

The capctha interstitial can result in a poor user experience depending on the structure of your pages js. It works in almost all cases, but less conventional ajax calls can cause issues.

Datadome helps protect our content from scrappers. LLMs have made scraping attacks more prevalent as people look for training data. Its also lowered our infrastructure costs by limiting unnecessary load from scrappers and DDOS attacks. Support costs are also lower costs as developers are spending less time investigating anomalies and errors caused by bots.