Data Axle Genie Reviews

User Rating

4.7/5 (Based on 91 Ratings)

Rating Distribution

Excellent
85.7%
Very Good
7.7%
Average
2.2%
Poor
0%
Terrible
4.4%

User Sentiments

Customer Support, Data Accuracy, Ease of Use, Lead Generation Capabilities

Mobile App Functionality, Email Accuracy, High Price, Lack of Direct Phone Numbers

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Review Summary

User reviews highlight Data Axle Genie/Sales Genie's exceptional customer service as a key strength. Users consistently praise the responsiveness, professionalism, and knowledge of the support team, particularly mentioning individuals like Kevin, Kari, and Alejandro. The platform is also valued for its comprehensive data and lead generation capabilities, enabling users to target specific demographics and industries. However, some users express concerns about outdated email addresses and the occasional lack of phone numbers in newer listings. Overall, the platform is well-regarded for its ease of use, strong support, and ability to streamline lead generation, though users recognize the need for ongoing data accuracy improvements.

Pros

Exceptional customer service with knowledgeable and responsive representatives.
Provides accurate realtime data sets, allowing for targeted marketing campaigns.
Streamlines lead acquisition and sales processes, increasing efficiency.

Cons

Overcommunication can lead to inbox overload, but is better than undercommunication.
The system is somewhat outdated, although functional and training is provided.
Phone numbers may be for commercial lines, making direct contact with decisionmakers difficult.

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Reviews

Michael LEFKOWITZ

November 1, 2024 Source: Trustpilot.com

Responsive

Very responsive to my questions.

Manny Foranoce

October 30, 2024 Source: Trustpilot.com

So far so good...

We are still early in the process but so far they have been great. Very patient with our company and thorough in their explanations of everything. I am looking forward to working with them. Stay tuned for a future review on how everything worked out.

Nick Garnett

October 11, 2024 Source: Trustpilot.com

Solid experience

Solid experience. Seems like a good product. Still in the set-up phase. We'll see what happens.

Ron Fraley

October 4, 2024 Source: Trustpilot.com

It was simple to get what I was…

It was simple to get what I was looking for

Greg Meritt

October 1, 2024 Source: Trustpilot.com

Excellent Customer Service!

Data Axle Genie contacted us immediately after we signed up to make sure that we had the correct product, to walk us through the information and how to best use it for our needs. We were assigned an account strategist to help train our staff and have a main contact for any future issues or questions. The customer service is outstanding!

Jonathan Choe

September 25, 2024 Source: Trustpilot.com

Kevin was amazing and help me to orient…

Kevin was amazing and help me to orient me so that I can use the full functionality of your platform. I will refer your platform to my colleagues.

Do you pay a referral fee?

Steve Jacobs

September 23, 2024 Source: Trustpilot.com

Charles was great to work with

Date of experience: September 23, 2024

MSylvester

September 13, 2024 Source: Trustpilot.com

The Rep

The Rep! Jen, was great and showed me how to navigate the system.

Joe Dilluvio

August 29, 2024 Source: Trustpilot.com

Damon is great!

Date of experience: August 29, 2024

Tia Tomlinson

August 24, 2024 Source: Trustpilot.com

It was so simple no hassle