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DashThis Reviews

User Rating

4.5/5 (Based on 191 Ratings)

Rating Distribution

  • Excellent

    66%
  • Very Good

    23.6%
  • Average

    2.1%
  • Poor

    8.4%
  • Terrible

    0%

User Sentiments

Easy to Use Interface, Extensive Integrations, Excellent Customer Support, Visually Appealing Reports

Limited Customization Options, Occasional Data Delays, Limited Filtering Capabilities, Lack of Specific Integrations

Do You Use DashThis?

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Review Summary

DashThis is generally well-received by users, earning praise for its user-friendly interface, customizable dashboards, and ability to integrate with various data sources. Reviewers highlight its ease of use, with many noting that it requires minimal training for setup and use. The ability to create customized reports and dashboards tailored to specific needs is also a key strength, allowing users to track key metrics and visualize data effectively. Additionally, the integration capabilities with popular business applications enhance its functionality and versatility. However, some reviewers mention limitations in terms of advanced customization options, occasional bugs or glitches, and the need for improved customer support responsiveness. Overall, DashThis is considered a reliable and user-friendly business intelligence tool that can help users gain valuable insights from their data.

Pros

  • Easytouse dashboard creation and management.
  • Wide range of data sources and integrations.
  • Realtime data updates and monitoring.
  • Customizable reports and visualizations.

Cons

  • Limited customization options for dashboards.
  • Can be slow to load and navigate.
  • Lacks some advanced features found in other BI tools.
  • Limited customer support options.

AI-Generated from the text of User Reviews

Reviews
CB

Christoffer Boesen

December 13, 2023 Source: Trustpilot.com
Possibly the best service ever?
Where to start?
First of the interface is awesome, easy to use, and it works.
Second is the support.
I am almost hoping of running into an issue, just so I can contact them again.
I had help from Pier-Olivier, and from Laurie-Anne.
Not only did they react quickly, but Laurie-Anne made a guide video, with our account, showing and telling everything I needed to do.
That fixed the issue. But they did not stop there.
Pier-Olivier found 4 other errors, all made by me, and shared his findings, so that I could get that working again.

Amazing support, amazing tool.
I highly recommend DashThis.

Also I asked for a specific integration.
2 weeks later they had made it possible, to integrate ActiveCampaign data, email marketing, directly into the dashboards.

If i could give more than 5 stars I would!
Read more
GK

George K

June 2, 2023 Source: G2.com
"DashThis"
What do you like best about DashThis?

DashThis facilitates collaboration among team members and stakeholders by enabling users to share dashboards and reports easily. Users can set access permissions, share reports via secure links or email, and schedule automated report delivery. This promotes transparency, improves communication, and ensures that everyone has access to the latest marketing insights.

What do you dislike about DashThis?

While DashThis offers a user-friendly interface, some of its more advanced features may require a learning curve. Customizing complex reports or utilizing advanced features may require a deeper understanding of the software and its capabilities, which may take time for new users to master.

What problems is DashThis solving and how is that benefiting you?

DashThis facilitates collaboration among team members and stakeholders by providing easy sharing and collaboration features. Users can grant access to specific dashboards or reports, set permissions, and share them via secure links or email. This promotes transparency, improves communication, and ensures that everyone has access to up-to-date marketing insights.

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AU

Anonymous User

May 31, 2023 Source: G2.com
"Beautiful Social Reporting"
What do you like best about DashThis?

I love the graphical user interface of the DashThis platform! It is effortless to use and creates beautiful reports with many data options. I can easily customize the reports based on metrics I want to share with the client.

What do you dislike about DashThis?

I wish that there were more reports available with the basic version. I have three options, so I use them for monthly, quarterly and annual reports. For one client, this works well, but I will have to upgrade if I add more clients.

What problems is DashThis solving and how is that benefiting you?

DashThis makes it easy to compile key social metrics in a shareable report. The interface is lovely, and I can customize it with the client's logo and colors. It saves me valuable time and resources creating reports every month and I like that the data is updated in real-time.

Read more
LK

Loui K

May 1, 2023 Source: G2.com
"Perfect agency software to manage client reports"
What do you like best about DashThis?

The interface is incredibly user-friendly, making it easy to navigate and find the information you need quickly even for our junior consultants. The dashboard is customizable, so you can choose which metrics you want to track and create personalized reports to share with clients.

What really sets this dashboard apart is its ability to track multiple channels at once with so many integrations, that other Dashboards doesn't support. From different social media channels to email campaigns, SEO to PPC, you can see all of your data in one place, and compare performance across different channels. This level of insight is invaluable for optimizing your marketing efforts and making data-driven decisions, but also to provide valuable insigts to all our clients.

We've been using DashThis for 3 years at our digital marketing agency (plutonic.dk), and what baffles me the most is the level of customer support you get. With 3 years behind as a customer and an ever growing industry with new channels and integrations to come it is inevitable that there will be no questions from our side. So once in a while when we had some issues or questions DashThis has always been quick to reply and come to assistance, which is really nice.

What do you dislike about DashThis?

There is not much to dislike about DashThis, and it is also hard to pinpoint anything, since we been a happy customer for almost 3 years. In Denmark almost everyone speaks English fluently, so it's not really an issue having data visualized in that language, but once in a while you have a client that wants everything in Danish and although it's possible to edit the text in widgets, headers etc. it can take a while.

What problems is DashThis solving and how is that benefiting you?

Some of the key problems that DashThis addresses include:

Data Overload: We often deal with large amounts of data from various sources, making it challenging to track and analyze their performance accurately. DashThis helps us to simplify this process by aggregating data from different sources into one central location, providing a comprehensive overview of our marketing performance with clients.

Time-Consuming Reporting: Creating reports is a time-consuming task that can take away valuable time from other critical marketing activities. With DashThis, we create automated reports that save time and effort, allowing us to focus on more important tasks.

Lack of Insights: Without the right tools, it can be challenging to gain actionable insights from our marketing data. DashThis provides a range of visualizations and customizable reporting options that makes it easy to analyze data and identify trends and patterns.

The benefits of using DashThis are clear. By solving these common problems, DashThis helps us to streamline our reporting process, save time, and gain insights that enable data-driven decision-making. As a result, we can optimize marketing efforts and improve overall performance for our clients.

Read more
KH

Kelly H

April 26, 2023 Source: G2.com
"My Favorite Metrics Program"
What do you like best about DashThis?

We have been using DashThis for several years for metrics reports for our clients. We can pull in just about any platform we use, whether social media accounts or email marketing. The reports are beautiful and easy to read. Our clients enjoy seeing growth in our campaigns without having to read through a wordy report or dig through numbers. Plus, customer support is amazing!!

What do you dislike about DashThis?

Nothing. I have not come across anything I don't like. The one thing I think would help is getting a notification that one of the connections failed. Sometimes we don't know until we open a dashboard.

What problems is DashThis solving and how is that benefiting you?

Before DashThis, we were spending hours creating reports for clients. We like to send monthly reports, so this used up much of our time. DashThis makes putting a report together simple! All the data is auto-populated each month. The design of the report is beautiful and easy to read. I love the charts, graphs, and comparisons.

Read more
SH

Sherry H

January 18, 2023 Source: G2.com
"Let me save you a TON of time researching dashboard tools!"
What do you like best about DashThis?

Our marketing agency researched 15+ dashboard reporting tools and DashThis was by far the most comprehensive, visually pleasing, easy to use, and customizable tool out there!

DashThis offered us a free trial while we were making our decision and Marie-Claude was AMAZING!!! Had she not been patient, thorough, and timely in her responses, we most likely wouldn't have chosen DashThis. They are blessed to have her on their team! For some of the other companies we were looking at, we never even got to use their free trial because they simply didn't respond to questions. Which brings me to my next topic, customer service. DashThis gets back to you fast and even sends "how to" videos showing exactly how to accomplish a task. I can't speak highly enough about DashThis sales, account management, and client support.

What do you dislike about DashThis?

I am not sure this is in DashThis control, however when the max number of API calls have been reached for a specific dashboard, you have to wait until the next hour to finish updating the dashboard. It would also be nice if when scrolling through a note, multi-column, or column list widget, the scroller automatically adjusted rather than having to remember to pull the box down to see the full text.

What problems is DashThis solving and how is that benefiting you?

Our clients LOVE their new monthly reporting metrics and seeing their company colors and logo on their reports. We love DashThis for their support, engagement, helpful tips, and listening to client feedback! We asked for a few things (thinking maybe down the road they would happen) and BOOM, next thing we know, the feature is released in a beta version, and we were able to utilize it! If I could give DashThis 10-stars, I would. We are excited to see what the next year holds for our business because of leveraging DashThis!”

Read more
AU

Anonymous User

July 6, 2022 Source: G2.com
"Best reporting dashboard tool"
What do you like best about DashThis?

All tools can be integrated into one place and can create multiple reports using custom and blank templates

What do you dislike about DashThis?

Nothing for now as such tools help to solve the reporting problem

What problems is DashThis solving and how is that benefiting you?

Report creation by using multiple templates or blank reports

Create yearly, monthly, weekly reports for the client

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VS

Vicky S

June 27, 2022 Source: G2.com
"There's a lot to love about DashThis"
What do you like best about DashThis?

Honestly, their customer service is the best I've ever seen - not just in their industry, but anywhere. Their reports are also gorgeous and very customisable. Plus the white-label dashboard has impressed my clients tremendously.

What do you dislike about DashThis?

Almost nothing! They are expensive compared to other options, but once you've spent some time with them, you'll realise why. This is no ordinary reporting tool.

What problems is DashThis solving and how is that benefiting you?

Creating reports manually is tedious and time-consuming. DashThis not only makes it easy, but their reports are also stunning - and you can brand them with your client's logo and colour scheme. It really elevates your reporting beyond that of any other tool I've seen.

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RS

Richard S

February 23, 2021 Source: G2.com
"Intuitive and extremely user friendly"
What do you like best about DashThis?

It is extremely intuitive and user friendly. Integrations out the box are wide and varied allowing me to build reports on every metric I would want to capture on behalf of our clients.

What do you dislike about DashThis?

So far, I can't fault it. It does exactly what I need it to.

Recommendations to others considering DashThis:

Go for the 15-day trial and get stuck in. You won't be bombarded by pushy sales people but instead presented with genuine account managers ready to help if ever needed.

What problems is DashThis solving and how is that benefiting you?

As a Marketing Manager at a full service agency, it is vital that I have access to reports on all digital marketing activity for all clients. DashThis is the first system we have used that does this without unnecessary complexity, therefore allowing us to keep on top of activity, free from frustrations.

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AH

Anders H

January 15, 2021 Source: G2.com
"Outstanding product and service"
What do you like best about DashThis?

Amazing dashboards. Easy and intuitive to setup. Highly recommendable. Their customer service is just next level. Pierre, Paul and everyone at the team is awesome to work with. 10/10

What do you dislike about DashThis?

Not many dislikes about this. Missing a few integrations such as pinterest etc. But hopefully coming soon!

What problems is DashThis solving and how is that benefiting you?

Everything related to reports for our customers. It's an amazing tool!

Read more

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