Dashly Reviews

Out of all the chat apps available, we prefer Dashly for several reasons.

Firstly, its user interface is well-designed and easy to navigate, despite having many features. This adds to the overall user experience and creates a feeling of luxury.

Secondly, the app offers rich features such as social channel integration and chatbots, making it more than just a standard chat app. Additionally, Dashly has 30 native integrations and open APIs for web, IOS, and Android, providing a lot of options to extend the app's functionality.

Lastly, Dashly offers features such as pop-ups, triggered email messages, site visitor data tracking, knowledge base, live chat for marketing automation, and push notifications for mobile apps, going above and beyond the standard chat app.

The drawback of the app is the extensive range of possibilities it provides, which requires a considerable amount of time to fully master. Moreover, the app currently lacks integration with ChatGPT, which would be a valuable addition. It remains to be seen if this integration will be added in the future.

Dashly solves many problems and provides benefits for us and our clients.

For us as users, Dashly offers a clean and well-designed user interface that allows users to easily navigate through the app, despite its many features. This improves the overall user experience and gives a sense of luxury when using the app.

Secondly, Dashly's rich features, such as social channel integration, chatbots, pop-ups, triggered emails, visitor data tracking, knowledge base, live chat for marketing automation and push notifications for mobile apps, go beyond a standard chat app to provide users with a variety of features in one place.

What's more, Dashly's 30 native integrations and open APIs for web, IOS and Android give users plenty of opportunities to extend the app's functionality.

For our customers, our use of Dashly means that they have a far better experience with us and we can and do respond to customer queries quickly and without too much effort.

Overall, Dashly's various features and functions benefit users by providing them with a comprehensive platform to manage their chat needs.

They have all the best features as other competitors and their pricing is super competitive!

I wish I had found out about them earlier. They may be "early" in that they're not your top ranked chatbot site but I think they'll get ther.

We are scaling our business and need the support that is more automative. The chatbots help which is a feature I didn't have with Intercom. I also love the marketing automation as I couldn't afford most competitors but their pricing is fair.

Great UI, one of the best out there you can find! When using it, everything is just visually appealing!

Easy to use, everything is just so intuitive.

Great functionality! Chatbot, Live chat, Popup, Triggered message, all in one and all easy to set up!

Good numbers of integrations, connect to marketing stack with ease!

Overall I am very happy with Dashly!

Price, definitely not the cheapest you will find.

Non-multiligual. this is something the team must add, otherwise competitors will win.

Somewhat confusing price structure, modules pricing are a bit of pain to work with.

Dashly helps me generate leads, qualify them, all automatically while I am away or asleep! Saved me couple hundred dollars per month since I switched from other insanely overpriced chat app.

I love the live chat feature and its easy integration with my website using Google Tag Manager. I got the entire platform set up on my website in less than 30 minutes, and this is my 1st time implementing live chat on my website. I'm going to do a quick rundown of the features I like best

- Live Chat, customization with different colors and settings, and add-in integrations such as Whatsapp, Facebook Messenger, and Instagram. This is very important so I do not miss messages, and I have one platform to utilize for my marketing, sales, and customer support.

- Triggered messages: This tool has already come in very handy. I specifically have been using the live chat-triggered feature. This allows me to send messages to nudge my website visitors to contact my business using my live chat.

- Reports: It is vital to see the reports of how many people visit my website and take other specific actions. Dashly does a fantastic job here with their reports dashboard.

- Chatbots: My team or myself is not always live on my website, which is why I need an automated way to continue gathering leads and resolving customer support queries while away from my business. I got to hand it to Dashly; they are a fantastic brand in this niche business.

What I wish Dashly did was allow Workspaces to efficiently run multiple brands under the same account and differentiate the messages coming in. I only receive one snippet of code to add to my website. Unfortunately, this is not feasible since I currently have two brands and would need two accounts to keep the business separate.

Dashly has solved the live chat problem for me. The benefits I have realized is allowing people to interact with me in real time instead of having to send back and forth emails or get on the phone. Dashly has given me the ability to personalize to my customers so if they prefer to interact behind a screen with my brand, they now have that ability.

we just switched to Dashly and we were very happy with all the functionalities Dashly offers, live chat, chatbot, knowledge base. also the fact that we can use our own branding and emails are sent through our own domain. it's fantastic how easy it is to set up!

email layout can be improved but it's already fixed with the new email builder

Dashly helped us follow up with leads who interacted with us via our website, using emails and integrations, we were able to recover leads and convert more visitors

As a small business owner, I sought a marketing automation tool to help me save time and streamline my marketing efforts. That's when I discovered Dashly.io, and I have been using it for several months now with excellent results.

What I love about Dashly.io is how versatile it is. The platform offers a wide range of features that make it easy to create and manage email campaigns, track user behavior, and engage with customers. The automation features are compelling, allowing me to set up complex workflows and sequences of emails that have helped me improve my conversion rates.

I also appreciate how user-friendly Dashly.io is. The platform's intuitive user interface makes navigating and accessing all the features easy, and the customer support team has been very responsive and helpful.

Another feature that sets Dashly.io apart is its ability to integrate seamlessly with other tools and platforms. The platform integrates with popular tools such as Google Analytics, Slack, and Salesforce, making sharing data easy and streamlining my workflow.

While Dashly.io offers an impressive range of features, some users may initially find the platform's user interface a bit overwhelming. With so many options available, learning how to navigate and use everything effectively can take some time. However, once you become familiar with the platform's layout and features, it becomes much easier to use and highly intuitive.

Dashly.io is solving my marketing automation needs by providing a comprehensive suite of tools that make engaging with my customers, generating leads, and increasing conversions easy. As a busy business owner, I often struggle with finding ways to streamline my marketing efforts and connect with my customers effectively. Dashly.io has been a game-changer for me, as it offers powerful automation features that allow me to create and manage email campaigns, track user behavior, and personalize the customer experience. With its seamless integrations with other tools and platforms, Dashly.io has helped me save time, increase efficiency, and improve my overall campaign performance. Thanks to Dashly.io, I can focus on running my business and let the platform take care of my marketing needs, resulting in better customer engagement and higher revenue.

The conversational marketing platform comes with chatbots to provide top-notch support ( It's almost impossible for small businesses to provide 24/7 support, right? Chatbots allow support agents to get some rest!), pop-ups to grow your email list, a knowledge base, email marketing automation and more. To get you started, Dashly provides a starter guide and a playbook with leadbot templates, triggered message templates and video tutorials, as well as a knowledge base. Unlike some of its competitors, Dashly shines with its simple and clean UI.

There are just a few minor things that I think should be improved. The knowledge base design definitely needs some more love. I'm also not a big fan of the thin line icons in the backend.

We use Dashly to support existing customers and answer pre-sales questions from potential customers via live chat. Soon we will also be using pop-ups and email campaigns.

The most important Dashly feature for me is the ability to use my own brand. The emails come from my own domain, there is no Dashly branding.

The best Dashly feature in my opinion is the ability to view all messages in one location and know all the necessary details about each lead. You can then follow up with each lead via email and they can see a history of their interaction/messages when they visit the website again.

Having a great-looking website is not enough, you'll need something like Dashly to perform that necessary little push to get website visitors to engage.

Dashly is very easy to use. They have an easy to understand articles and videos explaining how to use the features. I have used some other apps similar to Dashly in the past and felt that a technical background was needed to fully make use of each feature being offered, but Dashly is so user-friendly.

I wish there was an ability to use multiple email domains. The chatbots can be used on multiple websites but I think we are only allowed to use one email domain when sending a copy of the conversation to a lead.

Dashly is making my website look professional and allows web visitors to engage easily.

Ease of setup - front and backend simple but looks great

The onichannel it provides is a huge bonus as is the mobile app which works perfectly. I had the whole thing setup within 30 mins using the wordpress plugin too.

Tiers & features contained / some terminology a little confusing, Better explanations of the differences between the features in the tiers and the different types of bots would have made the jump even quicker from my previous platform.

Easy web chat and then the bots to acts a automated FAQ - The setup speed saved so much time and the integration is solid. The mobile app was a huge bonus as I tested thorougly before implementing live on my site and the app on iOS is impressive

A great feature of Dashly is its ability to track customer interactions and provide detailed analytics. This allows businesses to gain insights into their customers' behavior and preferences, enabling them to make informed decisions about their marketing and customer communication strategies. With Dashly's analytics, businesses can track metrics such as chat response times, conversion rates, and customer satisfaction scores, which can be used to improve their overall customer experience.

Its automation and customization features make it an excellent choice for businesses of all sizes, and its detailed analytics provide valuable insights into customer behavior. With Dashly, businesses can streamline their customer communication and provide a seamless experience for their customers.

One of the key features that sets Dashly apart from its competitors is its ability to automate customer communication. This is done through the use of chatbots, which can handle a variety of tasks such as answering frequently asked questions, booking appointments, and even processing payments. This automation feature saves businesses time and resources, allowing them to focus on other areas of their operations.