JH

Janice Howard

June 23, 2021 Source: Trustpilot.com

Using CXInfinity Last 2-3 Years

I have been using CXInfinity from the last 2-3 years and I must say that It is the best contact center solution which we are using. Now I can easily engage with my consumers with the help of it. With the help of its LiveChat feature, I can easily respond to my customer's queries in real-time.

TS

TEJBIR SINGH

February 4, 2021 Source: Trustpilot.com

Highly Recommend!!

CXInfinity is very straight to the point and simple to use omnichannel platform. Now I can simply engage all customers across every Social channel through one platform. Thank you CXInfinity for providing that best feature. Highly Recommendable to others.

TR

Thomas Rick

February 3, 2021 Source: Trustpilot.com

Highly Recommend!!

CXInfinity is very straight to the point and simple to use omnichannel platform. Now I can simply engage all customers across every Social channel through one platform. Thank you CXInfinity for providing that best feature. Highly Recommendable to others.

MS

Mary Smith

January 24, 2021 Source: Trustpilot.com

Outstanding Service's

CXinfinity gives the best and satisfactory way to engage customers and manage them through a simple to use platform. I am really happy by using their services, even they give me a free demo, which i booked earlier. They work 24/7. Which is really appreciable. I will surely recommend it to others as well.

AS

Ajay Sharma

December 27, 2020 Source: Trustpilot.com

Perfect for our needs

We started using CXInfinity Services. Dealing with the interface was easy, it is very simple and unified. Due to this, in less than six months we have completely transferred the contact center working on CXInfinity for impeccable agent and customer experience. Special thanks to the support service, which promptly helped us with solving problems.

AU

Anonymous User

October 30, 2020 Source: G2.com

""Amazing Marketing Tool""

What do you like best about CXInfinity?

The clean interface and ease to interact with customers

What do you dislike about CXInfinity?

Been working absolute fine till date yet sometimes it slows down

Recommendations to others considering CXInfinity:

I would highly recommend CXInfinity platform to everyone.

What problems is CXInfinity solving and how is that benefiting you?

I am using CXinfinity Contact centre platform for managing my interaction with customers

DS

David Smith

August 30, 2021 Source: Saasworthy.com

CXInfinity Cisco Chatbot Integration with WhatsApp Business

This integration leverages the productivity of smart, virtual assistants.

Enhances engagement: reduced call-wait times, faster and improved resolution rates leading to improved customer retention rates
Ease of Installation: Single box system that allows us to go live in almost no time. Unified screen so no hassle of switching across screens

The reason that makes this integration so unique is that is also exclusively addresses the security factor that has become so important amidst the growing cybersecurity concerns. Also, the customization as per business requirements makes it all the more customer-friendly.

HS

Harpreet Singh

December 29, 2020 Source: Trustpilot.com

Clarity, Complexity into Simplicity & Organized

I finally have the needed tool to give my customer service the level I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for. It helps to have a clear plan and easy access for all agents to manage cross channel communication over a single screen. This benefits the internal communication and delivers personalized experience every time.

CXInfinity Reviews

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