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Cvent Reviews

User Rating

4.4/5 (Based on 1,827 Ratings)

Rating Distribution

  • Excellent

    58%
  • Very Good

    32.6%
  • Average

    6%
  • Poor

    1.5%
  • Terrible

    1.9%

User Sentiments

Event Management Capabilities, User-Friendly Interface, Extensive Integrations, Comprehensive Reporting

Mobile App Functionality, Inadequate Customer Support, Occasional Technical Issues, High Cost

Do You Use Cvent?

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Review Summary

Cvent is a user-friendly event management software praised for its seamless registration and check-in processes, customizable features, and robust reporting capabilities. Many reviewers find it easy to create event websites and mobile apps, and appreciate the extensive integrations with other business tools. However, some users mention occasional technical glitches and a learning curve for new users. Overall, Cvent is a reliable and feature-rich platform that simplifies event planning and management.

Pros

  • Comprehensive event management suite with endtoend solutions for various event types.
  • Robust registration and ticketing system with customizable options for seamless attendee management.
  • Advanced analytics and reporting capabilities to measure event success and ROI.

Cons

  • Steep learning curve for firsttime users due to the extensive features and functionalities.
  • Limited customization options for certain aspects of the platform, which may hinder branding efforts.
  • Occasional technical glitches and downtime reported by some users.

AI-Generated from the text of User Reviews

Reviews
G

Gina

October 18, 2024 Source: Trustpilot.com
Excellent support staff
Our company uses Cvent, and we meet regularly with our Cvent team to go over anything and everything. Any questions we have are addressed, any future needs our company has going forward, etc. We subscribe to helpful Cvent newsletters. The Cvent support phone line staff are very helpful!
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S

ST

October 15, 2024 Source: Trustpilot.com
Would recommend!
So user friendly!
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TH

Tina H

October 14, 2024 Source: Trustpilot.com
Cvent is amazing for Event Management…
Cvent is amazing for Event Management and registration. I have used event for the past five years and do not know how I managed without it. It takes away a lot of the manual tasks and is able to hold all my data into one system. I do wish there was a little more custom features as Cvent is very much set up in just one way, but after you figure out those little nitpicky things it’s great.
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K

Kel

October 1, 2024 Source: Trustpilot.com
Easy to use!
Easy to use, functions are easy to add. Good front end user experience
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AU

Anonymous User

February 15, 2024 Source: G2.com
"One of the best Event Management Tool"
What do you like best about Cvent?

1. Complete end to end solution for creating and executing In-person , Hybrid or Virtual events.

2. Techstack Integrations with open API's

3. 24x 7 support

4. Very good online training

5. Community forums

6. New standard reports availability

7. Continous improvement and new acquisitions to provide new features

What do you dislike about Cvent?

Reports with large datasets are bit slow, other than that no cons.

What problems is Cvent solving and how is that benefiting you?

One platform for all event management needs using SMM tool , registration and scanning tools to provide seemless experience.

1. Meeting request form workflow with custom biz rules for creating and approving event request.

2. Event registration and Attendance capture

3. Session registration and Attendance capture

4. Hybrid Events

5. Webinars

6. Data Integration with Techstack

Read more
LW

Lori W

December 22, 2023 Source: G2.com
"All You Need for Event Management"
What do you like best about Cvent?

Cvent's suite of event planning software integrates everything in one place. From your contact list to your venue RFP process to speaker abstracts to registration to mobile app. With the addition of Cvent's Virtual Event Hub, which is an all-in-one option for live, online and hybrid events, it's everything you need.

What do you dislike about Cvent?

You'll spend a pretty penny for the software; however the time and frustration it saves your event, sales and marketing teams is well worth the investment!

Recommendations to others considering Cvent:

Cvent is a great all-in-one event management system that just keeps getting better. Although it's pricey, it's a great way for your organization to manage your events and output reportable data post-event.

What problems is Cvent solving and how is that benefiting you?

Better visibility to sales and marketing teams using Salesforce integrations and reporting allows for timely follow-up with prospects, more appointments and ultimately more dollars in the door.

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TM

Tori M

December 21, 2023 Source: G2.com
"Cvent is a great choice for all-inclusive event management."
What do you like best about Cvent?

I like that Cvent is all-inclusive from sourcing and budgeting, all the way to reporting final metrics. The registration and event website software itself is very robust and can accommodate nearly any scenario you require, including guest and group registrations, discounts, separate registration experiences for different types of attendees, etc., with a clean, branded user interface that is comprehensive for your registrants.

What do you dislike about Cvent?

The email marketing is sometimes an issue; since it runs through Cvent servers it sometimes gets stopped by spam filters as spoofed. This isn't a regular issue, however. For new users, learning the software can take time because of how robust it is. And though Cvent can manage the entire lifecycle of an event, it's not all-inclusive: to build a full solution from sourcing to onsite may necessitate purchasing additional modules, depending on your event's needs.

What problems is Cvent solving and how is that benefiting you?

Cvent allows us to compile excellent data for our customers about their events and attendees and provide it in a comprehensive way to show metrics and ROI. Cvent's continuous updates to their platform draw from user input, and allow us to build website and registration platforms that continue to evolve into easier user experiences for our clients.

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KN

Kat N

November 29, 2023 Source: G2.com
"Keeps your events organized and user friendly!"
What do you like best about Cvent?

I enjoy the organizational aspect of keeping all of our events in one place, along with having the features easy to use for both staff and attendees through the app.

What do you dislike about Cvent?

Nothing so far. I very much enjoy cvent and what it has to offer!

What problems is Cvent solving and how is that benefiting you?

There have been times where I cannot upload attendee lists into cvent. When I brought up this issue, it was looked into and solved.

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JY

Jason Y

November 27, 2023 Source: G2.com
"Cvent is the way to go"
What do you like best about Cvent?

The Cvent Event Management platform is a modern interface that is intuitive and easy to use. It has many features to create robust events, leverage templates, and create a strong user experience.

What do you dislike about Cvent?

Cvent has done a great job at improving all aspects of the platform. I do not have any dislikes.

What problems is Cvent solving and how is that benefiting you?

We host many events throughout the year. Roughly 20+ and Cvent is critical to our success to perform full lifecycle event management. It benefits us so we can integrate with Zoom, process payments, communicate with attendees, etc.

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VM

Vijayathivakaran M

November 23, 2023 Source: G2.com
"Cvent platform makes life easier for event management professional"
What do you like best about Cvent?

Right from to building event registration website, inviting process and post event engagement. Cvent is constantly evolving to met the event technology needs. The post event engagements or attendee hub engagement score reports are very useful that enables data driven marketing strategy. We can get precise performance, engagement data to improve future events. Cvent customer support team is there to help you on the product!

What do you dislike about Cvent?

I have been using this platform (Minimum Viable Product) so nothing comes to mind to say "dislike" instead what I can see is Cvent product team is constantly evolving the features and updates are provided in prodcut release notes/channels.

What problems is Cvent solving and how is that benefiting you?

One stop solution for event management - from planning the budget, venue, etc till event closure it has seamless benefits, I love Onarrival support - onsite attendee management has been simplified.

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