CustomerLabs CDP Reviews

Best thing about Clabs is the first party data! Once a user visits your website, all you need is Clabs tool to segment audience and use it as per your needs.

Whether you want to show ads thorugh Google, meta or any other possible channel where you customer has a presence, Clabs helps!

I do not see anything. They proactively take feedbacks if any and continuously improve their prouct in order to serve their customers better.

Retargeting our first party users and helping us with an incremental sales, improving our ROAS.

Seamless ultrafast setup & Results after implementing were just great. Most competitive pricing too.

Nothing so far. The support & the product have been amazing so far.

Post ios 14 update the ROAS of the campaigns took a huge hit. Customer labs has helped us skyrocket ROAS & also helped us in scaling our campaigns.

It allows me to integrate and seamlessly sync my customer data in real-time with my existing marketing tools like Google Analytics, Google Adwords, Mixpanel, Salesforce, and others tools. It also allows me to easily track, identify, segment, and analyze customer data. The platform allows me to manage personalized campaigns across channels without relying on my developers.

I haven't found anything that I dislike about CustomerLabs CDP yet. I am satisfied with using it.

CustomerLabs CDP solved my problem of having a scattered and disjointed view of my customer data. By unifying my customer data from multiple sources, I can get a 360-degree view of my customers and create tailored segments to trigger timely messages across channels. This benefits me by allowing me to make data-driven decisions and increase product sign-ups, adoption, and engagement. It also saves me time and resources by not having to depend on my developers to implement tracking and analysis.

Customer Labs is redefining first-party data capture, storage, and audience deployment with ease. When you normally think of CDP you think of expensive and developer-heavy, but not anymore. Not only does Customer Labs integrate with some of the most common and popular CRMs and Ad platforms to bring unity to your marketing efforts. It also has first-rate support and a team that is responsive and helpful when things go wrong. I can't recommend it enough for every marketing team out there whether you're doing e-comm or b2b lead gen, this needs to be your data hub.

My only critique is that this platform has the ability to track multi-touch attribution but does not yet have a dashboard that enables you to present that to your clients. That being said I do believe they have it on their roadmap.

Tracking & Attribution just became possible despite iOS or Android while strongly positioning itself as a future-proof solution for a cookieless world.

Customerlabs gave us the ability to easily recreate our segmented CRM lists as audience in all our ad platforms and we were thus able to generate much more targeted ads and messaging to our audience. Also being able to tell Facebook Ads which of our high value clients and prospects should be prioritized. Then pushing that data into all the other platforms to expand targeted reach.

Not much. Some video tutorials would be great.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

It's amazing and does things for you that you always dream of doing. Remember that it's a product from CustomerLabs

I enjoy everything about it. I just love to watch the product keep growing and improving.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I like the personalized service offered and also the easy setup process, especially for a non-developer to get going quickly with a CDP solution.

Even though it is no-code, there is still a learning curve with the product.

It is helping us track events on our website more accurately than we are able to with Facebook's pixel tracking. This helps with audience building, passing more data back to facebook, and ultimately driving more effective results with ads.

CustomerLabs is the best value first-party data platform we have used. It has flexible plans for all sizes and it makes a positive impact on audience match rate which in turn increases ROAS on advertising platforms like Facebook Ads and Google ads. You can clearly see the lift in results after only 14 days. The customer service is also excellent and they will have frequent meetings to review your progress which is very helpful. Highly recommend!

It's a bit hard to set up at first, but their customer service can help you with it.

CustomerLabs is helping increase our match rate with the data we send from channels like Google and Facebook so that retargeting is more effective. It will help increase ROAS and sales on your remarketing strategies.