CustomerGlu Reviews

I loveCustomerGlu; I am thoroughly impressed by their gamification features. It was very seamless to integrate. The range of engaging use cases, including "Spin the Wheel," quizzes, and rewarding systems, is truly captivating. The user-friendly interface makes customisation effortless, while the product's reliability and responsiveness ensure a smooth experience. With a dedicated development team that continuously improves and updates the product, it's an excellent choice for anyone looking to add gamification elements to their projects.

While I am impressed with the platform, I have a minor concern regarding the lack of significant features. However, considering the product is in its early stages, I understand it has immense potential to grow and become even brighter. With time, the developers will introduce more extensive and advanced features, further enhancing the product's capabilities. I am excited to witness its future growth and eagerly anticipate the addition of these features expected.

Engagement and Retention

Help and makes easier for both user and the customer it's best for communication skill development for core customers in day to day services

There is Nothing to dislike it always helps for are routine protocol

We will refere to all of my friends.

Customer Glu is low code customer engagement platform. its help in description to customer

I think it is an innovative way to get new customers and retain your current customers. It certainly is more fun than just an outlook reminder or a task submitted.

I don't so much dislike it, but the customization is practically endless. Sometimes I don't want to spend a ton of time setting up every little detail. In the grand scheme of things, this is a very minor thing.

It is a great way to keep track of contacts for prospective customers and current customers. the badges and reminders help keep me on task and make sure I am contacting the right people

Customer Glu has been very a client / customer driven organisation. CG team tries to understand the needs and usecases of the clients and come up with ideas and campaign inputs on how the engagement initiatives can be planned. This is over and above what their platform offers.

Coming to their platform, it is quick to test, deploy and get running. Leveraging chatgpt, they are launching campaigns in minutes, which is probably one of the best in the industry at the moment. I highly recommended them in my circle for marketers and pms looking to quick drive engagement.

Didn't find anything that bothered me or my organisation while working with Customer Glu.

Customer Glu provides this easy to launch Gamification campaigns with almost minimal turn around time that benefits lot of apps looking to retain or activate their existing users

Unique way of doing campaigns witht the user friendely interface helping us to execute and evalute the campaigns seamlessly.

If they will start API integration with the other 3rd party CRM tools like Moengage, Webengage then it will be greate.

CustomerGlu is helping us to engage with the customer on a different way and this helped us to make the retentation higher with the higher customer engagement.

Templated game that signigicantly reduced development time and minimised tech dependancy. Flexible pre-built gamification option and layout with clear reporting dashboard. Easy to use interface

Customerglu is a rather "new" tool in the market there are some features are still under development and there are room of improvement as well. On the last 1.5 years working with CustomerGlu, from time to time there are new features or updates being released based on our feedback.

Increase user engagement, reduce techical dependancy and flexible gimmick that help us to run gamification campaign in quick turnaround time.

The product is very innovative and simple to use at the same time. One thing that stands apart is their stellar service. Very emapathetic and prompt in responding and resolving issues if any.

Nothing much that i can think of. The product is evolving and personally im expecting few more amazing and very needful features that can solve very important problems

Customer attrition and improving user experience

Easy-to-use intereface and helpful team.

Minimal tech glitches, require more gamification options

User engagement and retention. The CG campaigns run gave us a 2x increase in engagement metrics.

The product team at customer Glu is constantly innovating and coming up with new tools of engagement. Lastly, the support team at customer Glu is always reachable at resolves issues pretty quickly. They hear your feedbacks, learn from it and come back with solutions. I like the user experience of the CG tools.

I would like to see some more real games that can be customised for branding activities.

CustomerGlu helped Quess Corp drive engagement on it's benefits platform called Dash which has a user base of more than 5 lakhs. We were able to increase engagement by 77% within a few months. We were also able to sustain the engagement levels due to CG. Product is super easy to use and integrate. It has great user experience.

It's a good tool to keep users engaged and reactivate. The newly introduced features are helpful to control and divert user flow as per business requirements. Data enrichment options also help businesses collect data without being pushy.

Nothing to dislike. However, there are a few points that the team can work on:

1. Overall MIS reporting: Currently, reports are available on a campaign level, making it difficult to access the overall tool performance.

2. New games: As a user, it's never enough

Engagement and reactivations are the two problems that Cutomerglu is solving for us. Users get engaged in gamification and can promote products or offers in a better way. Also, differentiated callouts help activate the dormant user base.