CrunchTime Reviews

Ease of use and visibility in variance issues by product.

Inability to go back and adjust waste entries that were entered incorrectly.

Crunchtime is solving for an inventory management system - we previously used in house so CT has more features and visibility.

I love Crunchtime due to the fact that you have all of your information in 1 place. With being a university, we have several programs that we work with. At least with CT, it's all there in one place. It makes what I do easier to organize.

Really my only complaint about Crunchtime is Biz IQ. It is not a friendly program and it is not easy to use.

Being able to post multiple locations from one spot is genius. Again, in the university setting, we have 52 locations that we manage and currently I have to manage them by location. Our locations do not always do what we ask them to do.

Generates and displays information in a way that is easy to read and easy to use

moving through the app can get confusing

Efficiently collects information from each of the stores to generate reports

Crunchtime is a self sufficient system that gives back everything you put into it. It leads the field in reporting and quality of tools at your disposal to run your business in the most efficient way possible

I do wish there was a bit more flexibilty in user configurations. It would be nice to be able to have more filter options or ability to move certain widgets around to suit what makes the most sense for the user

This platform allows us to truly see how our product moves throughout our business from start to finish. The level of detail in which were abel to track our COGS is unmatched

Crunchtime's purchasing and food costing is unparalleled in the industry. Combining Teamworx with Net-Chef - gives you a full P&L through controllables. Fully functional BOH system for operators. The Drill down capabilities on all data entries allow you to solve operational issues instead of just reporting on them.

Biz IQ and Micros Strategies are not as intuitive as other BI tools. The data being housed separately from Net-Chef is understandable but the daily load lag can be frustrating.

See initial response - having access to an operational p&l through controllables on an on-demand basis - is outstanding. Location managers can see and address any issues - food cost/labor etc long before the books are closed.

I have used many inventory systems over the course of 20 years and none of them even come close to the ease of crunch time. See up to date inventory levels, run reports easily to help research discrepancies, order products from vendors and reconcile them all in one easy to use program. I like the storage location feature, which helps make inventory counts more accurate.

One thing that I dislike about this program is that when entering inventory adjustments it lists items by storage location, instead of total amount of items. When damaging out items there are times when the main storage location does not have enough of the item for me to damage out and then I have to see all the locations and figure out where I can damage it out. But other than this issue, the program is great.

Keeping accurate up to date inventory records and easy ordering. The reporting features make it easy to research inventory overages/shortages. It also helps to see which items our employees may be over/under portioning, which has been really helpful in eliminating our bartenders over-pouring.

The platform is user friendly, with intuitive reporting, notifications, and daily operations systems. Zenput allows strategic initiatives to be tracked across our whole fleet, with Teamworx and NetChef helping our prime costs stay in line.

The support team can be slow to respond, and lack clarity in communications of process. More guides to walk through examples of processes could be helpful, and faster (less then 1 business day) response times would greatly improve experience.

As a key player in the hospitality industry, we faced ongoing challenges in managing food costs, inventory, scheduling, labor, and executing standard operating procedures. Our AvT Variance goals demanded significant improvements, necessitating a solution that could empower us to enhance performance and drive operational excellence.

What I like best about Crunchtime is its versatility and customization options. The app provides a wide range of training modules and resources, allowing users to tailor the content to their specific needs. Whether it's food safety protocols, menu item preparation, or customer service guidelines, Crunchtime covers various aspects of restaurant operations. Additionally, the app's flexibility enables users to create and upload their own training materials, ensuring that the content aligns with their unique processes and standards. This customization aspect ensures that each restaurant can effectively train its staff based on their specific requirements, leading to improved operational efficiency and consistency.

Industry-Specific Content: While Crunchtime covers a broad range of training topics, it could benefit from expanding its library of industry-specific content. Restaurants operating in specialized niches or with unique requirements may find limited options tailored to their specific needs. Including more targeted and specialized training materials would be valuable for such establishments.

Overall, while there are areas for improvement, it's important to note that these drawbacks do not significantly diminish the overall value and usefulness of Crunchtime as a restaurant training app.

Crunchtime is primarily solving two key problems in the context of restaurant training and operations:

Streamlining Training Processes: One of the major challenges in the restaurant industry is ensuring consistent and effective training for staff members. Crunchtime addresses this problem by providing a comprehensive training platform with a wide range of modules covering various aspects of restaurant operations. By offering a centralized and accessible training resource, Crunchtime simplifies the training process and ensures that all staff members receive consistent and standardized training materials. This streamlining of training processes saves time, reduces manual effort, and improves the overall efficiency of training efforts.

Enhancing Operational Efficiency: Another significant challenge in the restaurant industry is maintaining operational efficiency and consistency. By utilizing Crunchtime, restaurant owners and managers can train their staff members to follow standardized procedures and protocols. This leads to improved operational efficiency, minimized errors, and enhanced customer experiences. The app's customization options allow businesses to align the training content with their specific processes, ensuring that staff members are well-versed in the restaurant's unique requirements. As a result, Crunchtime benefits users by promoting smoother operations, reducing inefficiencies, and ultimately contributing to the overall success of the restaurant.

As a user, the problems solved by Crunchtime benefit me by providing a streamlined and effective training platform. The app saves me time and effort in developing training materials from scratch and ensures that my staff members receive consistent and comprehensive training. This leads to improved performance, increased productivity, and reduced errors in daily operations. Additionally, Crunchtime's performance tracking and reporting capabilities allow me to monitor progress, identify areas of improvement, and provide targeted coaching to my team. Ultimately, the app helps me achieve better operational efficiency, maintain high standards, and deliver exceptional service to my customers.

What we like best about crunchtime is that we feel like we can trust the data we are getting from it. This may sound simple and obvious, but we have had issues in the past being able to put our faith in the software holding up to our food cost, sales review, and payroll needs. We do not have this concern with Crunchtime and have been very impressed. We also have apprecaited the help from the support team at Crunchtime from when we were onboarded to any questions we have while operating.

One of the few downsides we have experienced with Crunchtime so far is that you have to log in to a different space in order to make global settings changes to your company than you do to perform most daily functions. It would be ideal if we could do everything we need to in one place.

Crunchtime is helping us solve our issue of moving data from one software to another. So far it has integrated seamlessly with the other software we have to issue financial statements, run payroll, and make GL entries. This has been very helpful because it cut down on implementation time and also increases our efficiency in our daily work.

Always felt that the ability to drill down on variances on a micro-level is Crunchtime's biggest asset. ROI is always going to be the driving factor when considering a data management partner. Identifying areas of waste and putting a system in place to rectify becomes an easy cost savings solution when using Crunchtime.

The lack of consistency from Menu Screen to Menu Screen. Important to remember the high turnover rate in this industry, the more consistent the screen layout, the quicker the end-user becomes familiar and comfortable with the system. This applies to both EM and Net-Chef. Even submenu's under the same menu screen are different than one another. I know this may have improved over new releases, it is much appreciated.

A constant issue for us is drastic price changes skewing cost. I notice every week, drastic price changes due to invoice errors. While I understand they're end-user errors that need to be minimized, after invoices are corrected within the same day or next day, we still run into average cost being off constantly. Products depleted at the wrong price then require a rerun of menu mix that create extra work. Would love the ability to get an email alert on drastic cost changes to rectify inaccurate cost depletions more timely. The system can be unforgiving to user errors.

Consider the turnover rate at your business and the software abilities of your team. The system provides a ton of great analysis and drill-down abilities, but bad data in bad data out. Need to have a few strong end-users who can help with the constant training within the restaurants.

Actual vs. Theo COGS opportunities, Identify gaps in actual labor, Labor Productivity, Cost Analysis.