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Crowd Wisdom Reviews

User Rating

1/5 (Based on 1 Ratings)

Rating Distribution

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  • Very Good

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Reviews
CH

Caleb H

July 11, 2019 Source: G2.com
As I said before, it really has the potential to be used as a great Learning management system that is very helpful for our members to use but from the admin side, it is almost impossible! Hard to understand platform with TERRIBLE CUSTOMER SERVICE
What do you like best about Crowd Wisdom?
The platform has a lot of potential to be a very useful and large scale Learning Management System (LMS) but only if you are willing to pay the company massive amounts of money for them to do it for you.
What do you dislike about Crowd Wisdom?
The customer service through crowd wisdom is the absolutely worst customer service I have ever received through any company EVER! They provide little to no support to their customers unless you pay them a lot of money! Their timeline for getting back to you and making any changes or supporting you is 2-4 weeks! They also do not regularly update anything on their support site and promise outlandish changes but have yet to follow through!
Recommendations to others considering Crowd Wisdom?
Do your research and try to find another LMS. Only go with Crowd Wisdom if it is one of your only options! They are a truly awful customer service team who really only cares about their clients who can pay them tons of money!
What problems is Crowd Wisdom solving and how is that benefiting you?
It has given us the ability to create a very rudimentary LMS catalog that allows our members to access our recorded educational content.
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