Criticalimpact Reviews

The Program was straightforward, and the user-friendly interface made it an easy flow and was just what our company needed for starting email marketing—all in one market and communicating application. Critical Impact Great for keeping up with marketing and lines of communication with simplicity.

I would like to have more templates, but being new, maybe it was better off, so if anything, just more options. Not sure about the exact price in comparison to others I have tried.

With a smaller company with a loyal following, this worked well and had all the features one could want to keep updating as well as introducing new offerings.

With a new marketing email campaign and so many options and pricing, as well as having to learn a new program, it was straightforward. It made it simple to import the existing email list and walked me through the process not complicated at all. The Benefits of these campaigns with critical impact have constantly been being able to share new products and offerings with our loyal customers and saved a lot of time.

Critical impact has virually all the features a modern and 21st century email marketing software should have. It allows you to differentiate between active and inactive subscribers so that whenever you want to send your next message it determine which subscriber has opened or clicked on the previous messages for the past 30days and should be included on the list.

To be honest, I haven't noticed any flaws while using it.

It's the best software available in the market as regards email marketing.

It has helped to widen my horizons as regards my customer.

Critical Impact is the best data keeping and processing tool. The journey and processing of workflow in this is quite easy to understand.

The function can be smoothly and easily be collaborated and connected with all the CRM, ERP and salesforce workflow systems.

In this you can process and mail to many number of subscribers at a time. It is enough for business email marketing.

The auto generating emails is great in this, it saves time and produce the best attracting and customer engaging template for you. The best automated email builder tool.

There is not a better sorting feature for spam or fraud emails from a lot of the mails. I think there needs to be more inbuilt campaign templates.

Critical Impact has helped us many a time sending mails in batch to our customers at one time. Keeps us always connected to our customers. The quick response sending feature is amazing, making us anwser and react to our customers mails quickly.

In managing email list subscribers with Critical Impact, I appreciate how intuitive it is. Tireless efforts characterize their dedication to address every concern adeptly. I long to be involved with Critical Impact once more.

Approach with care while contemplating Critical Impact. These fees accumulate with each unsolicited message or phone call shunned by restraint and domain protection policies. Further, there's a requirement to sign up for a long-term commitment (a year).

We're getting better at understanding our email subscribers and can now organize them into smaller groups using Critical Impact.

This platform is very easy to use and has all the functions as the more well named email platforms plus it can easily be integrated with Salesforce. Excellent for drip campaigns too!

Everything is really good. Can't really think of anything big that I dislike, but I had to contact customer service and the first person wasn't too helpful but the next person was extremely knowledgeable.

Drip campaigns for email marketing. This platform makes drip campaigns super easy as you can select what gets sent based on if someone opened an email, clicked on a link in email, didn't open email, etc. Very easy to use.

Critical Impact is straight forward and easy to use when it comes to list maintenance. Their customer support over delivers.

I wish there were more template features other than image and the basics. For the most part, I find myself using HTML instead.

We're learning more about our email subscribers and are able to further segment them on Critical Impact.

I like the fact that I can schedule my eblasts to go out when I need them to. The copy/paste feature for subscription lists is helpful as well. Non-open resends are great too.

Some of the email creation features are a little bit cumbersome and inefficient.

I have used Dynamics 365 and Critical Impact and I would suggest going with Critical Impact as it is much more conducive to email marketing needs.

We use critical impact to keep our audience engaged with our magazine.

Easy to move contacts from SF into CI. Easy to build campaigns.

Sharing back data to my Salesforce contacts does not populate on the account. You have to go to the individual contact to see what Campaign they were sent.

If a customer opts out we are not seeing this as well in SF. Our other business units do and we believe it is a setup issue, so not as concerned about this at the moment

Direct connection to SF, less labor intense

It can send a lot of emails. But that gets you in Spam jail now.

Use this if you want to ruin your domain reputation. They will nickel and dime you for every contact and email sent. Oh and they will lock you into a year-long contract.

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