CrewHu Reviews

Its been almost 3 years since we are using it for our organisation . It offers various features to create custom employee recognition award such as badges, tropies and certificates this makes employee recognition deeper and more initimate.

Through it, I can monitor and access the performance of both individuals and my team.

Automated reporting features is the most I love as it enables us to track our development and identify areas for growth.

Its makes our relatioship better with our client and employee with a happier and more productive work environment.

It is a excellent tool for increasing customer and employee engagement, but we should be aware of any potential drawback before using it as the irregular shaky nature of its app integration with other apps.

We have trained our adminitrator and staff to become familiar with the platform and its features, this is little time consuming.

It gives me to recognise my team for adhering to our core values which is much more effective than replying only on management feedback. Customer satisfaction will increased as started collecting customer feedback and identify areas where we need improvement in our services.

For our technical Support team, it enables to track how customer and client interact with staff members and how they perceive that the problem is solved.

I may conclude that it is a very good platform to enhance communication between employee and managers to increase the productivity.

CrewHu solves a problem that all companies have, how to make your staff feel loved, but ensuring that those who don't get recognition don't feel like it is unfairly based on manager's personal opinions.

It can become a little on the expensive side if the company is larger. It also does not allow you to split recognition amongst multiple staff.

Keeping staff motivated to consistantly perform at their highest levels. Providing regular small rewards instead of a once a year pay increase helps ensure that the performance is more consistant.

Has very reliable reporting capabilities.

Customers are allowed to express their feelings on how a certain employee has served them.

The platform has helped business owners manage prodactivity with ease.

i cant complain the product has served us well. I thank the developers for the good work

The platform has allowed customers to express their feelings on how a perticular worker has served them and by gauging of client satisfaction we use the insights to improve customer service.

Customization allows us to gamify anything we need to as well as inter-company recognition

I would like to see a reminder system as the points get ready to expire at the end of the month so staff are nudged to use it

it allows us to focus more on the positive responses rather than the negative and really helps morale

Crewhu make feedback quick and easy for our busy clients, and allows us to see at a glance how we are doing, and respond to any feedback that may not be exceptional. It integrated with many of our systems so allow a seemless use across those platforms.

While Crewhu does offer a lot of integrations, it's still missing some of the most important apps in our software stack that would make running contests much easier and require less manual input.

Gamification is a big issue we were looking to solve with Crewhu. It's engaging to our employees, and the reward system allows us to give back to them and recognise all their hard work.

Getting customer feedback regarding employee engagement and allowing employees to praise each other.

Needing to know how to code. The custom options require coding expertise. The lack of "know" of what each item is. There could be a "info" button next to each item so you know what it is and how to use it.

We thought our clients liked us but we really weren't 100% sure, now we know for sure our clients are happy with our services.

Passing on the Happiness and abound!!

Most productive & outstanding recognition

Reinforcements of greatness and work ethic

Complimentary of good work and encouragement

Slow in operation freezes

Occasional errors

Passing on the happiness and encouragement

We have CrewHu setup so that peers can recognize each other when they see someone exhibiting one of our core values. The team loves this and we celebrate each peer award in our weekly all staff meeting.

I haven't really found any downsides. We integrate it for our team and clients and it works flawlessly. The support is amazing as well!

CrewHu has allowed us to proliferate our culture internally and externally. We have seen great results both from employees and clients.

I like the ability to gamify the system, make it easier for my clients to submit if they like the service or no.

Inability to track which client submitted a google review, inability to split points among multiple technicians that worked on the ticket.

I can see how well my team is performing as it relates to my clients satisfaction level.

The platform is super easy to use and integrates flawlessly with PSA tool. It has been beneficial in engaging and rewarding team members across the organization.

The cost is much higher than the competition, but you get many more features. It makes it more difficult to justify for smaller organizations with a tight budget.

It is helping us with employee engagement and recognition. It benefits us by streamlining the feedback process and the reward redemption automation. Excellent product all around!