Creatio Reviews

This software has significantly elevated the productivity levels among our entire team. It has efficiently streamlined the merging of our various projects, regardless of the physical distance separating our remote team members. In addition, it has offered us a more explicit and determined perspective on our strategic path forward. Summarily, it has demonstrated itself to be a pivotal factor in transforming our workflows.

More pre-built modules would significantly enhance user adoption, and we are looking forward to the upcoming updates that promise a broader range of composable modules.

Creatio provides a comprehensive system to manage customer relationships, capturing all customer interactions. This makes it easier for us to track and study customer behaviour, even though some of the team is remote, enabling us to provide personalized service and strengthen customer relationships.

Key highlights of Creatio are its automation capabilties and effortless integrations with other software. Kudos to Creatio for their receptive attitude towards customer input. They demonstrate commendable agility in continuously refining and enhancing their platform in response to user recommendations, a trait that is truly exemplary

The platform has a lot of features like customization, adding third-party apps, and managing data. But, these many features can be overwhelming for new users. It can be hard to know where to begin or how to slowly get the most out of the tool

Creatio automates repetitive activities, allowing us to focus more on strategy and customer interaction. It eliminates manual errors and enhances productivity by streamlining processes.

Creatio's platform is a well-built tool that empowers our school to handle substantial quantities of data with remarkable efficiency. This capability is pivotal in managing the extensive records and information associated with each student, from enrollment details to academic performance metrics. With Creatio, we can design and implement complex workflows that reflect the multifaceted processes of our educational services. These workflows are essential for coordinating the many moving parts of our operations, including class scheduling, assignment distribution, and examination coordination.

With the freedom to build and automate solutions there are limitations in how quickly results are attained; essentially, nothing happens with the snap of one's fingers and that can be frustrating.

School Populo was looking to future-proof its business and digitally transform its operations. We want our operations to be more efficient, adaptable and accessible in the digital realm.

The off the shelf functionality is excellent and the opportunity for future development is very exciting.

That there is no excuse not to implement CRM ideas anymore

Quote tracking

Marketing improvement

Creatio is a great platform to handle Marketing, Sales, and Service. What I like the most about it is how easy it is to personalize dashboards and processes ourselves within seconds or minutes without depending on IT to help us move forward. We have also integreated it with other apps to make it easier for clients to reach us and it's been great.

I realy don't have anything to report here.

- Automations

- Lead management

- Peformance management

- Easy customer support management

Having implemented Sales Creatio as our go-to CRM solution, the level of integration and functionality it provides, especially with the BAS connectors, has truly transformed our sales process. The intuitiveness of the platform paired with these connectors allows for a seamless transition of data and processes, catering specifically to our business-as-usual needs and the unique demands of the automotive sector.

The Smarttender Connector, in particular, has been a game-changer for us. It integrates flawlessly with Sales Creatio, ensuring we stay ahead in tender management and tracking. This connector has saved us countless hours by automating what used to be manual entries and by providing real-time updates on tender statuses.

The Creatio Marketplace has some great apps available for use, but overall, the selection is limiting. We were lucky to find exactly what we were looking for.

Overall, Sales Creatio and its connectors offer a robust, end-to-end CRM ecosystem that works in harmony to deliver results. It's not just about managing relationships, it's about enhancing them through smart technology and integrations that understand the rhythm of your business. Highly recommended for any organization looking to elevate their CRM capabilities and streamline their sales operations.

Creatio provides all the tools we need in a CRM system. Implementation is a breeze with their no code platform which is easy to use and allows for quick updates.

The level of customer service is truly one every company should strive towards. The team is knowledgeable and willing to listen to suggestions on how to improve.

Waiting for package deliveries can take a little getting used to however the team does a great job of differentiating between items that requires immediate action and what can wait for the weekend package.

Creatio is allowing our service teams a centralized "one stop shop" that allows for more timely and consistent forms of service. Creatio is also a great management tool that offers beneficial reporting that enables us to provide the best services to our employees as well as our customers.

Creatio strikes a balance between power and usability, a combination that is hard to come by in today's saturated CRM market.

On the rare occasion there are roadblocks. During these times, Creatio's support team has demonstrated a genuine willingness to assist, ensuring minimal downtimes and efficient problem resolution.

In the world of system analysis, integration is king. Creatio's API capabilities and out-of-the-box integrations have saved countless hours and reduced the intricacies typically involved in getting systems to communicate effectively.

I've been involved in many CRM evaluations and implementations over the years and Creatio is the first I've encountered that offered a reasonable time-to-value proposition (quick implementation) and the ability to iterate rapidly as business needs shift or new use cases are discovered. The platform can be easily customized to the needs of most any industry, and adapting it to your own business can be done in weeks. Where heavy customization in most major CRMs brings a huge technical debt for ongoing support, Creatio's low code approach makes it easy to tailor the system to a customer's needs without this massive overhead.

Cloud customers do not (currently) have access to any sort of infrastructure or performance monitoring. While this is not abnormal for hosted applications, it would be helpful to have direct visibility when users report slowness. This is somewhat mitigated by a very responsive customer service team!

Creatio has made our sales team more efficient by alleviating their need to self-report their outreach attempts and has given leadership more direct visibility to drive best practices and accountability.

Ability to customize processes and automation to match our business needs. Great support to improve our processes.We've found Sales Creatio to be an excellent solution for our sales operations. It expertly guides our sales reps through the next optimal steps, dramatically reducing the occurrence of errors.

There could be minor improvements to the aesthetics of how client interactions are viewed.

effective management of leads, email marketing, sales and service in one platform