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Cozy Reviews

User Rating

4.4/5 (Based on 64 Ratings)

Rating Distribution

  • Excellent

    60.9%
  • Very Good

    28.1%
  • Average

    6.3%
  • Poor

    3.1%
  • Terrible

    1.6%

Do You Use Cozy?

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Reviews
SB

Stef B

February 2, 2024 Source: G2.com
"So simple, it makes me want to buy a building!"
What do you like best about Apartments.com Rental Manager?

Cozy has really changed the game for landlords and agents alike. It's really is a one stop shop. Posting the apartment with syndication to other sites for maximum views online. Once you get a an interested applicant you can process their application online and it's connected to the unit. Once the application is accepted, you can then add rental payments and delineate what is rent and what is security. This has proven invaluable for renting rooms. Management companies will save a fortune using Cozy. And it;s very organised and easy for your staff to learn. Almost no learning curve..

What do you dislike about Apartments.com Rental Manager?

These is no way to post only a room at this time. The support team is very responsive and has agreed to look into this for the future.

Recommendations to others considering Apartments.com Rental Manager:

Landlords, roommates and agents should all be using this great product. The syndication is my favorite part of this product. I was surprised to see how many places leads were coming from.

What problems is Apartments.com Rental Manager solving and how is that benefiting you?

Marketing, screening and placing a tenant all under one roof. It makes it so easy to deal with vacancies as well as keep an eye on upcoming rentals so I can start marketing early. Dealing with rent is great. Especially with roommates. It keeps them from having to ask each other for the rent money. An email goes out, they each pay their share and the money is sent to the landlord. Simple.

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JC

John C

July 15, 2021 Source: G2.com
"Love Cozy, Hate Apartments.com"
What do you like best about Apartments.com Rental Manager?

Simple to use and complete the rental process

What do you dislike about Apartments.com Rental Manager?

Since they were purchased and moved to Apartments.com, it is difficult to add an address even if it does exist. We can no longer use it to rent for certain addresses

What problems is Apartments.com Rental Manager solving and how is that benefiting you?

Not what Cozy is no longer, we need a new solution as Apartments.com does not work for us.

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C

Chaya

June 29, 2021 Source: Financesonline.com
Cozy makes life easier for my tenants and me.

PROS & CONS

What are the best aspects of this product?

I don’t like the idea of knocking on doors to collect rental fees. I find it awkward, so I let my tenants pay using the Cozy app instead. I also use the app to schedule maintenance and repairs, which I find very convenient.

What aspects are problematic or could work better?

Adding a payment feature like auto-debit would be appreciated. This would decrease the chances of getting late payments.

What specific problems in your company were solved by this product?

There is no need to go house to house to collect payments and mail checks through the post office. Most of the payments reflect into my account on or before the due dates.

Are you a current user of this product?

No

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M

Michel

May 2, 2021 Source: Financesonline.com
Collecting rent is now so easy

PROS & CONS

What are the best aspects of this product?

I really love this tool and think it's the best possible one out there. It's so easy to use. All I have to do is enter some basci information about the properties being rented out, suh as what type it is and how many rooms it has. I an even add details like for how long a tenant is leasing the property. For the tenants, this tool makes it wasy for them to pay rent since they can do this online. i can also make the rent paying process easier for the tenants simply by sending them an invoice via email and even guide them on how to pay rent. I can also share documents as well as renters insurance through the rent collection setup.

What aspects are problematic or could work better?

I really don't have anything bad to say about this tool. The security measures it has in place keep both renters and owners secure. You also don't need to worry about human error by agent collectors since the system protects against that. It has even brought down the cost of paying agents all the way down to zero. I can't say enough good things about this tool.

What specific problems in your company were solved by this product?

Thanks to this tool, collecting rent is now easy and mnaging houses as a physical agent has also been made easy. I no longer need to go door to door to get tenants to pay for late rent. It's no longer tiresome to do my work. It's also easy to get into since they provide you with detailed steps on how to fully utilize it.

Are you a current user of this product?

No

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M

Michaela

September 28, 2019 Source: Financesonline.com
Makes the process so simple

PROS & CONS

What are the best aspects of this product?

I like how this has made rent payments so easy to do. The whole process is so much quicker now, especially compared to when I had to mail checks to landlords. Even better, it also helps me out when I want to make deductions, since it allows for adjustments in case I made some improvements on the property or paid for nontransferable utilities.

What aspects are problematic or could work better?

One thing I think they should include in future versions is the option to set up monthly automatic payments.

What specific problems in your company were solved by this product?

This has really helped me be on time when it comes to rent payments, since I can now do it quickly and easily. The whole process is now so smooth, and I don't have to buy stamps whenever I need to send a cheque.

Are you a current user of this product?

No

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A

Arnold

September 20, 2019 Source: Financesonline.com
Great tool for managing property

PROS & CONS

What are the best aspects of this product?

The thing that I appreciated the most when I used this tool before was how affordable it is. For the price I paid, this tool performed excellently, and helped me out immensely with managing the properties I had for rent. I would recommend using it for the management of commercial properties, rental properties, and any other type of property you have.

What aspects are problematic or could work better?

It's unfortunate, but I stopped using this tool because of the lousy service provided by their customer support team. They didn't seem to care at all about my issues with the tool and I could not rely on them to help me out. Should the customer service improve, I could easily see myself using this tool again.

What specific problems in your company were solved by this product?

This tool was a life saver, helping us out with a lot of problems. It improved how we market properties to tenants, it improved our rent collection, and it was a big help when it came to managing properties.

Are you a current user of this product?

No

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MC

Michael C

March 8, 2019 Source: G2.com
"Avoid writing checks, use Cozy!"
What do you like best about Apartments.com Rental Manager?

Makes paying rent simple and fast, saves mailing in checks to landlords. You can also use it for any adjustments ie if you made some improvements to the house and need to deduct it from rent or paying nontransferable utilities like garbage

What do you dislike about Apartments.com Rental Manager?

It would be nice to set up automatic payments each month

What problems is Apartments.com Rental Manager solving and how is that benefiting you?

Ease of use for paying rent. Saves time, the hassle of buying stamps and mailing. Saves from being late.

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AM

Alex M

March 7, 2019 Source: G2.com
"You don't needs Agents manage your rentals, use online Cozy today ."
What do you like best about Apartments.com Rental Manager?

I love Cozy in its entirety because Cozy solves your rental collections very very easy, Cozy is the best for you. Just add, your rental properties and the basic information of the same e.g type of rooms Duplex/Triplex/Townhouse has 3 bedrooms you can also add your tenant details and set they lease period either recurring or a month lease, the tenants pay online using smart cards with a security deposit of a late fee. What a wonderful software. You can also access rent collection setup buy sharing documents more so with a renters insurance. Nice work! because you just need to invite your tenants, by sending them an email of an invoice that guides them on how to pay rent.

That's It, thank you Cozy for solving my problems.

What do you dislike about Apartments.com Rental Manager?

I don't think that Cozy has any delays because of its security measures that guide the owners of the house and the renters. It protects against faults made by humans frequently in terms of agent collectors. It cut the cost of paying agents to zero, I have nothing to dislike with Cozy.

Thank you.

Recommendations to others considering Apartments.com Rental Manager:

Cozy for online rental management system will help you out big.

Thank you

What problems is Apartments.com Rental Manager solving and how is that benefiting you?

I have solve the problems of Rental collection and management of houses as a physical Agent when I used to walk from house to house looking for tenants who pay late their rental bills its a tiresome work for you. Online Cozy will work for you please type https://cozy.co/ and Get started now. its an easy step by step explanation to get you running.

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AU

Anonymous User

March 7, 2019 Source: G2.com
"Amazing Product to help me run my business"
What do you like best about Apartments.com Rental Manager?

The simplicity is amazing, I don't collect rent, it does for me.

What do you dislike about Apartments.com Rental Manager?

Some of the features are limited and the payments take forever to clear without fees.

Recommendations to others considering Apartments.com Rental Manager:

Its amazing, I highly recommend it.

What problems is Apartments.com Rental Manager solving and how is that benefiting you?

Rents are much easier now and the benefits are I have much more free time and less headaches.

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AN

Adam N

December 7, 2018 Source: G2.com
"Amazing! I couldn't imagine being a landlord without this!"
What do you like best about Apartments.com Rental Manager?

Cozy is super slick! From managing payments, repairs, applications, properties, etc...it's all super user friendly, organized, and FREE! I love that I can take payments for my property without dealing with cash or checks and that it's all automated. It's convenient and easy for my tenants to use as well. I literally recommend this to every landlord I know. They also have a site called "landlordology" that will give you step by step guides on how to be a good landlord and to do things really well. I can't say enough good things about this company!

What do you dislike about Apartments.com Rental Manager?

I hate to say this, but there's nothing at this point that I dislike. I'm in awe of this company.

Recommendations to others considering Apartments.com Rental Manager:

Just dive in! This will make your life way easier as a landlord. There's no reason not to use Cozy!

What problems is Apartments.com Rental Manager solving and how is that benefiting you?

It makes my life as a landlord about as easy as it can get. It also equips me to be a better landlord and makes things easier on my tenants as well.

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