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Countingup Reviews

User Rating

4.5/5 (Based on 2,556 Ratings)

Rating Distribution

  • Excellent

    79.7%
  • Very Good

    7.2%
  • Average

    1.8%
  • Poor

    1.4%
  • Terrible

    9.9%

User Sentiments

Easy to Use, Quick Customer Support, Great Business Account Features, Helpful Staff

Account Suspension Issues, Limited Card Functionality, Lack of Customer Support Phone Number, Slow Email Support

Do You Use Countingup?

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Review Summary

Users commend Countingup's user-friendly interface, efficient customer support, and time-saving features such as automatic expense categorization and receipt scanning. Many reviewers praise the app's ability to simplify their bookkeeping and accounting tasks, enabling them to focus on running their businesses. However, some users express concerns regarding occasional technical glitches and limited integration options, suggesting that the app could benefit from further enhancements and a wider range of integrations with other business tools. Overall, Countingup seems to be well-received by users seeking a user-friendly and efficient accounting solution, with positive feedback outweighing the negative.

Pros

  • Convenient mobile app for onthego banking.
  • Easytouse interface for quick and efficient banking.
  • No hidden fees or extra charges.

Cons

  • Limited ATM access, which can be inconvenient for some users.
  • Customer support can be slow to respond.
  • Some users have reported issues with the app crashing or freezing.

AI-Generated from the text of User Reviews

Reviews
n

naz

December 11, 2024 Source: Trustpilot.com
New for me butt very good service
Beautiful amazing service
Read more
R

Razvan

December 10, 2024 Source: Trustpilot.com
Great communication
The agent help me with my problem and he resolved the problem so quickly thank you very much again
Read more
S

Sean

December 9, 2024 Source: Trustpilot.com
We find using counting up very easy to…
We find using counting up very easy to use in very important to a small business I thank you
Read more
PB

Phil Buckley

November 20, 2024 Source: Trustpilot.com
Great bank
Great bank; they noticed fraudulent activity before I realised and blocked the account. Fraud department looked into the withdrawals and refunded the money very quickly. I genuinely highly recommend this bank and their services 👍
Read more
D

Danielle

November 14, 2024 Source: Trustpilot.com
Nothing to add
The response was prompt and easy to sort out
Read more
I

Ionelia-Mirela

November 13, 2024 Source: Trustpilot.com
Super
I like counting
Read more
Pj

Peter jombe

November 11, 2024 Source: Trustpilot.com
Everything
Everything
Read more
c

customer

November 11, 2024 Source: Trustpilot.com
Straightforward banking and hassle…
Straightforward banking and hassle free. No complaints.
Read more
OL

Ov Builders Ltd

November 11, 2024 Source: Trustpilot.com
Hi,smart and and all you need for your business in one place.
Hi,
the app very easy,and straight forward. Never occurred a problem.
Read more
c

customer

November 11, 2024 Source: Trustpilot.com
Review
Very easy to use, easy to understand.
They are always very quick to respond to any questions and had no issues with them
Read more

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