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Cornerstone Learning Reviews

User Rating

4.1/5 (Based on 1,085 Ratings)

Rating Distribution

  • Excellent

    35.6%
  • Very Good

    46.2%
  • Average

    13.7%
  • Poor

    2.7%
  • Terrible

    1.8%

Do You Use Cornerstone Learning?

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Review Summary

User reviews of Cornerstone Learning highlight its robust features and functionality, particularly its comprehensive learning management system (LMS), vast content library, and customization options. Users appreciate its ability to automate tasks, streamline onboarding processes, and track compliance training. However, some users find the administration interface complex and cumbersome, highlighting the need for a more intuitive user experience and improved reporting features. While customer support is generally positive, there are concerns about response times and the need for more robust support resources, especially for complex issues. Overall, Cornerstone Learning is a powerful platform with a strong user community, but it requires time and effort to master its full potential.

Pros

  • Cornerstone offers a wide range of courses, from microlearning to certification programs.
  • Cornerstone makes it easy for employees to find and access relevant training materials.
  • The user interface is welldesigned and intuitive for administrative tasks and learner access.

Cons

  • Admin functions can be challenging to navigate and understand.
  • Reporting options require improvement for scalability and flexibility.
  • Support can be inconsistent, making it difficult to find solutions to complex problems.

AI-Generated from the text of User Reviews

Reviews
BS

Brooke S

November 21, 2023 Source: G2.com
"Worked with multiple LMSs, and CSOD is my top choice"
What do you like best about Cornerstone Learning?

The system allows you to automate as much as you can, which is so helpful to manage the system and take things out of your daily tasks. Allowing for moving pieces in different parts of the system increases your options to get the right people the right training, at the right time.

What do you dislike about Cornerstone Learning?

I wish the reporting options were scalable. We would like to be able to send things out to more than 10 users - and the current Reporting 2.0 limit doesn't allow that. We would use this feature so much more if we could set it up to send to positions, groups, etc. rather than just named users.

What problems is Cornerstone Learning solving and how is that benefiting you?

I am hoping to see more options on customizing views in pages - the fields I need to see in the User Database might not be the same as what the next person needs - but being able to set it up for our company would be so helpful and efficient.

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JR

Julie R

June 13, 2023 Source: G2.com
"Cornerstone LMS"
What do you like best about Cornerstone Learning?

The reporting functionality is excellent, especially since upgrading to Enhanced Reports (Reporting 2.0). The amount of data we can extract for our business lines is phenomenal. I also appreciate our flexibility in using Organizational Units to create groups for assigned training. We are in a highly regulated business with a lot of role-specific training. We can quickly zero in on specific roles, existing employees vs. new hires, and many other combinations.

What do you dislike about Cornerstone Learning?

Some of our training is reversioned often, and many courses are housed within multiple curricula. The process of reversioning a course and updating the impacted curricula is sometimes tedious, especially when working with multiple classes that affect the same curricula. We've had to be creative in turning off emails at certain times, so that impacted learners do not receive "assigned training" notices with each reversion.

What problems is Cornerstone Learning solving and how is that benefiting you?

We are able to use Cornerstone Learning to house all of our compliance training, onboarding, and continued learning. The robust reporting allows us to easily track learner completion, ensuring all employees are completing their required training in a timely manner while sending reminders to those approaching a past due status.

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JW

Jennifer W

June 13, 2023 Source: G2.com
"Cornerstone has the Corner on the Market -- Always Growing and Developing!"
What do you like best about Cornerstone Learning?

The various delivery modalities that it offers for learners; All of the offerings that Cornerstone has!

What do you dislike about Cornerstone Learning?

Set up was a struggle but we made it through and love it; A big piece of this was on us as you have to have lots prepared as you do with any system

What problems is Cornerstone Learning solving and how is that benefiting you?

All of our training is delivered through this system. We no longer have to manually track anything!

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BF

Bethany F

June 12, 2023 Source: G2.com
"From stone ages to the future, Cornerstone was around the corner! Great Experience & Happy Employees"
What do you like best about Cornerstone Learning?

We love its simplicity! Less is more for our organization as our sector is especially slow to adopt change while dealing with a vast amount of politics. The great news is Cornerstone puts that all aside and allows the organization's core, the employee, to own their learning journey. This was not always the case. Our organization did not always have a culture of learning and development until Cornerstone Learning was implemented. What used to be in-person classes, endless paper approvals which were difficult digitally to sign, a constant battle with accounting for going over the travel budget due to being in a costly state, and overall was just a negative experience from the very thought of even considering taking a course either by choice or by requirement, has turned out to be an enjoyable, easy, and more meaningful experience for our learners. With the emergency remote work due to the pandemic, the implementation of Cornerstone came at a perfect time in which new behaviors, skills, and learning styles were adopted. Most do not like change, let alone embrace it, yet Cornerstone Learning was simple enough for our users to adopt. It has completely revamped our onboarding process and changed how we approach continuous learning while allowing us to be proactive about compliance rather than reactive. We are at a point where we are considering other complementary solutions in our organization's roadmap to continue growing our employees and, more importantly, retain them, keep them happy, and move them forward in their careers.

What do you dislike about Cornerstone Learning?

When we were in the consultation phases, viewing a full demo of the product's capability would have been helpful. Our meetings were general discussions with no visuals, and the thought process of leadership supporting this method was "seeing the LMS" in action would take away from our prospective unicorn that would meet all our needs and desires. Our leadership did not truly see the "big picture." As a result, our administration settled based on the dollar amount. After realizing more solutions could have been included with our negotiated package, we had to add more items that could have made an even more value and a positive experience from the beginning.

What problems is Cornerstone Learning solving and how is that benefiting you?

keeping employees engaged and excited; increasing employee satisfaction; lower attrition, reducing costs related to learning and development; updated and new content is constantly available

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DC

Donna C

June 6, 2023 Source: G2.com
"20+ Years in Human Resources and Cornerstone Succeeds Where Others Do Not"
What do you like best about Cornerstone Learning?

Cornerstone Learning is a powerful tool that is continually enhanced to deliver options and features that are most needed and greatly appreciated! If you can dream it, you can usually do it inside of Cornerstone Learning. I have worked with several different HRIS systems in the past and there would always be some component missing that I wished were included. That does not happen often with Cornerstone Learning. If the admin takes the time to develop a strategy or solution that will assist them or their employees, Cornerstone Learning can handle the details.

What do you dislike about Cornerstone Learning?

Cornerstone Learning is big. There is so much that one can do inside of the solution. If I had to choose something that I dislike, it would be that the options are many. At times, this can be discouraging however, once you have worked within the solution for some time, you realize that they have tried to think of everything one might need to generate so many different outcomes. So, as much as I dislike drilling down through all of the options, I appreciate that those options exist.

Recommendations to others considering Cornerstone Learning:

Implementation is key. Make sure to have a plan for division hierarchy when you implement. You will thank yourself in the future as it is easier to set a plan in place than to try and back up and change what you have implemented.

What problems is Cornerstone Learning solving and how is that benefiting you?

We have thousands of customers and employees. We use Learning and EXE. Because of the combination of both of these solutions, we were able to market LMS solutions to our customers and we are able to charge for this service and continued maintenance of these partitions. This has helped our bottom line.

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MC

Marie C

June 5, 2023 Source: G2.com
"Fantastic learning management system with lots of customizations"
What do you like best about Cornerstone Learning?

Cornerstone provides great quarterly updates that consider users' input. The learning management system is highly customizable and offers a unique experience for each user type. From an administrative side, the tool is robust, provides easy content and user management, and has a fantastic reporting tool.

What do you dislike about Cornerstone Learning?

Their product support is excellent for first-line problems, but getting to the root of more advanced problems can be challenging and time-consuming. There are still features (like the test generator) that need some work on usability, but overall the system is fantastic and gets the job done better than most LMS's out there.

Recommendations to others considering Cornerstone Learning:

Take that leap! The product really is so amazing and dynamic and don't be afraid to use the Success Center and Cornerstone Help - they are both fantastic resources!

What problems is Cornerstone Learning solving and how is that benefiting you?

Our organization helps non-profits utilize Cornerstone to extend their reach and accomplish their goals! We use the learning management system in various ways, including virtual events and a wide range of organizations/users. The tool has proven to be very robust, and I'm constantly amazed at all the things I can accomplish with it.

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AU

Anonymous User

June 1, 2023 Source: G2.com
"Wonderful LMS!"
What do you like best about Cornerstone Learning?

I like the customization that Cornerstone allows us as admins in our portal. We can literally create just about anything we want, within reason of course.

What do you dislike about Cornerstone Learning?

Some of the learning logic doesn't always add up and prevents us from easily accessing the information we desire through reporting. However, I will say that Cornerstone continues to improve its reporting fields and features each year, so I'm hopeful some of the suggestions that have been submitted will be included in future release updates.

What problems is Cornerstone Learning solving and how is that benefiting you?

Most recently, an email tag was not working properly to populate a field of information in our system default emails that trigger to managers when training was completed. After a couple of months of digging, their support team was able to resolve the issue and this tag is now working properly for us.

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GF

Gary F

June 1, 2023 Source: G2.com
"Been using for over 10 years"
What do you like best about Cornerstone Learning?

The scalability and flexibility. We can deliver so many offerings that meet our compliance needs and technical ones as well. They have recently updated to "Learner Home," and we are launching that page in December of this year. Also, the Leadership and Development training options are very comprehensive and cover all topics and even some cutting-edge ones.

What do you dislike about Cornerstone Learning?

Difficult to learn at first. However, that was ten years ago, and the implementation process has matured.

Recommendations to others considering Cornerstone Learning:

Great product for us. Has the ability to be deployed at various levels and reported on as well.

What problems is Cornerstone Learning solving and how is that benefiting you?

Getting training standardized and delivered to multiple disciplines in over 30 locations across 6 states. It has led to better quality outcomes which are critical in our line of healthcare. Also it allows us to have streamlined training for our hundreds of volunteers annually.

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CP

Cristi P

December 20, 2022 Source: G2.com
"Cornerstone Learning is the most robust LMS that any company could ask for."
What do you like best about Cornerstone Learning?

If you can think of a special use case, it can handle it. You just need a little creativity, a little know how (they also have an extensive library of courses for Admins to learn from) and patience. And if you lack any of that, Cornerstone has a community of users at the ready to help answer any questions or solve any problems you may have. Office Hours are offered daily for any last minute help you may need.

What do you dislike about Cornerstone Learning?

Sometimes it feels like it can do so much, but not exactly what you need it to do. Dealing with annual training requirements is still tricky.

What problems is Cornerstone Learning solving and how is that benefiting you?

Cornerstone allows my users to easily search and self-enroll in training that is relevant to my users. It gives my instructors the power to handle their own rosters, set up their own classes and easily communicate with their students. The dynamic groups give me the ability to prescribe training to a body of users that have commonalities in their user record that aren't easy to identify on a enterprise-wide basis, when only a segment of the population is initially identified. Our training is now easier to keep in compliance.

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SM

Samantha M

December 20, 2022 Source: G2.com
"This is really an easy system to learn"
What do you like best about Cornerstone Learning?

I genuinely like the guides and knowledge base provided. This allows the administrator to self-troubleshoot and provides more autonomy. The CSOD team is always available to help.

What do you dislike about Cornerstone Learning?

I would like to meet more folks in my city! San Antonio, maybe bring a user group to San Antonio, Texas

What problems is Cornerstone Learning solving and how is that benefiting you?

Making it more possible to connect with other CSOD Administrators by using the champion HQ portal. I would like to have more involvement in helping others.

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