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The easy access and application.It is easy to use with any device. We all have iPads that we use this product on. It beats the heck out of our stone age paper and pencil ways. We would like to have less paperwork, and more emailing. This product provides a way for that. You can archive invoices and print them out, whenever you want to. We love coolfront and the other things you can link to it, like quickbooks and your customers info. It saves all the information from previous
The fee. Coolfront is a bit pricey, compared to others. I have used several flatrate product, and some are less expensive. If coolfront could get a good maintenance system, that would be helpful.
messy paperwork. Everything is neat and tidy. My techs all have iPads and can use coolfront anytime anywhere. It takes a load off of the office regarding messy paperwork.