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CookieYes Reviews

User Rating

4.9/5 (Based on 187 Ratings)

Rating Distribution

  • Excellent

    88.8%
  • Very Good

    10.2%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.5%

User Sentiments

Excellent Customer Support, Ease of Use, Customization Options, Effective Cookie Blocking

Limited Customization for Premium Users, Occasional Technical Issues, Documentation Gaps, Limited Multilingual Support

Do You Use CookieYes?

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Review Summary

Cookie Yes receives overwhelmingly positive reviews, praised for its ease of use and integration, especially for non-technical users. Users highlight the quick and helpful customer support, even for free plan users, as a major asset. The platform effectively manages cookie consent, ensuring compliance with regulations like GDPR and CCPA. While some users find the free version limited in features and customization, the overall sentiment remains highly favorable, with users appreciating its simplicity and effectiveness.

Pros

  • CookieYes provides a userfriendly platform for managing cookie consent, ensuring compliance with regulations.
  • The platform is simple to use and allows for customization of the cookie banner to match your website's style.
  • Excellent customer support is available, responding quickly and providing detailed solutions to address specific issues.

Cons

  • Documentation on setting up CookieYes with Google Tag Manager could be more comprehensive for advanced tag configurations.
  • The price of the premium version might be considered steep compared to other similar plugins, potentially limiting adoption for agencies.

AI-Generated from the text of User Reviews

Reviews
CP

Charlotte P

December 15, 2023 Source: G2.com
"Easy to use, install, custom Colors in the free version"
What do you like best about CookieYes?

Very easy to install, step by step explanation according to your countries policies. Integrates nicely in our e-commerce. Nice design, customizable colors even in the free version, a cookie policy that doesn't take too much space on your website and that you can easily access and change preference anytime. We use it now everyday. Moreover, the help center is very reactive and competent !

What do you dislike about CookieYes?

For now, nothing, it exceeds all of our expectations.

What problems is CookieYes solving and how is that benefiting you?

Being in accordance with our country new privacy policy

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AR

Alexandra R

December 12, 2023 Source: G2.com
"Super customer service"
What do you like best about CookieYes?

The customer service and response efficiency. It's very easy to understand and implement.

What do you dislike about CookieYes?

With the premium version and the CSS, customization of the banner becomes effortlessly accessible!

What problems is CookieYes solving and how is that benefiting you?

Quebec’s Privacy Act: Law 25

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LP

Lisa P

December 1, 2023 Source: G2.com
"Effective and simple to use"
What do you like best about CookieYes?

I tried another Cookie plugin but it was horrendously complicated! So I gave CookieYes a try - a different experience all together. Very simple to set up (even for a non-techy person like me). Excellent support too, even with the free plugin.

What do you dislike about CookieYes?

Nothing - I was looking for something easy to implement and it was just that.

What problems is CookieYes solving and how is that benefiting you?

It has resolved my cookie compliance so I am very happy.

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AU

Anonymous User

November 16, 2023 Source: G2.com
"No frills product that just work - Excellent support!"
What do you like best about CookieYes?

Very simple to use no frills.

- Special mention of the excellent support that reply fast and with detailed explanation in your specific use case (not a generic template)

What do you dislike about CookieYes?

Honestly nothing really so far. The documentation could cover more edge case (GTM + script installed)

What problems is CookieYes solving and how is that benefiting you?

CMP and Cookie tracking.

Read more
AT

Alex T

November 7, 2023 Source: G2.com
"Fantastic support"
What do you like best about CookieYes?

I had an issue with the customized colours I'd set being overidden by some code on my site, Alex went above and beyond my expectations helping me fix the problem

What do you dislike about CookieYes?

Nothing to report, all seems good thanks

What problems is CookieYes solving and how is that benefiting you?

Helping to make our site GDPR compliant

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AU

Anonymous User

October 30, 2023 Source: G2.com
"Amazing support, speedy and very helpful"
What do you like best about CookieYes?

Great solution and great support. Very simple implementationm and the free version has a good number of features.

What do you dislike about CookieYes?

The price for the premium version is quite a bit steeper than other premium plugins. It's unfortunate because if it was at least competitive in pricing, it would be my agency's top choice.

What problems is CookieYes solving and how is that benefiting you?

It is our free solution to law 25 for sites that are a little dates and stuck in older Wordpress versions. CookiesYes does not break our sites and seems to not clash with other plugins that we are using.

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MN

Mitar N

October 26, 2023 Source: G2.com
"Stellar customer service!"
What do you like best about CookieYes?

CookieYes is easy to install and use, even for someone not very experienced with WordPress. It lets you customise a lot of your cookie messages, but prevents you from changing anything that would make you break the laws and regulations.

What I liked best is the customer service. Alex as very helpful, provided very detailed advice and took the time to follow up with me to make sure everything was working fine.

What do you dislike about CookieYes?

Nothing whatsoever. I like everything about the product so far.

What problems is CookieYes solving and how is that benefiting you?

Making sure I am compliant with all the laws and regulations in various countries.

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MK

Mila K

October 23, 2023 Source: G2.com
"Excellent Support Through Integration Challenges"
What do you like best about CookieYes?

The platform is incredibly user-friendly, boasting a clear and intuitive dashboard. Implementation was a breeze, thanks to their straightforward instructions. I was particularly impressed with the feature that assists in creating a cookie policy from a template; it's a game-changer for those unfamiliar with where to start. Above all, the customer support was outstanding. A special shoutout to Ryan for his unwavering dedication and patience. His commitment to resolving issues truly stood out and made the experience even more commendable.

What do you dislike about CookieYes?

I genuinely do not have any complaints about the service. The overall experience has been fantastic, even with the challenges I faced. If I had to suggest an area for enhancement, it would be the inclusion of phone support. Being able to have a direct conversation might speed up issue resolution in certain situations.

What problems is CookieYes solving and how is that benefiting you?

CookieYes helps us:

Stay Compliant: Ensures we adhere to data privacy laws by obtaining user consent before activating tracking cookies.

Build Trust: A transparent cookie banner boosts our brand's reputation for respecting user privacy.

Data Collection: Once consent is given, we can confidently funnel data into tools like Google Analytics.

Accurate Analytics: By tracking only consented users, our data reflects genuinely interested visitors, making our insights more reliable.

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AU

Anonymous User

October 13, 2023 Source: G2.com
"Looks great out of the box. Super easy to implement. Great support."
What do you like best about CookieYes?

CookieYes was easy to set up and customize. We use CookieYes for a SaaS with millions of users. We had an issue with the CAPTCHA integration and after contacting CookieYes support, it turns out it's our misconfiguration. The response was fast and professional.

What do you dislike about CookieYes?

We miss the ability to invite other team members to manage our cookie compliance. There is also no SAML auth as well.

What problems is CookieYes solving and how is that benefiting you?

Privacy compliance

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Bv

Bob v

October 2, 2023 Source: G2.com
"Best cookie plugin!"
What do you like best about CookieYes?

Very easy to integrate plus different languages, also their support is outstanding!

What do you dislike about CookieYes?

Very easy to use, nothing to negative to add.

What problems is CookieYes solving and how is that benefiting you?

Main problem was finding a plugin which will support multiple languages, we found that with this plugin.

Read more

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