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Kit (formerly ConvertKit) Reviews

User Rating

4.4/5 (Based on 462 Ratings)

Rating Distribution

  • Excellent

    69.3%
  • Very Good

    19%
  • Average

    3.5%
  • Poor

    2.2%
  • Terrible

    6.1%

User Sentiments

Email Automation, Ease of Use, Excellent Deliverability, Helpful Customer Support

Account Suspensions, Limited Design Customization, Basic Landing Page Builder, Slow Customer Support

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Review Summary

Overall, users find ConvertKit easy to use and helpful for email marketing. It is praised for its user-friendly interface, intuitive automation features, and excellent customer support. Many users appreciate the visual automation builder, which allows for the creation of complex workflows without coding. However, some users have reported occasional glitches and difficulties with the deliverability of emails. Additionally, some users have expressed a desire for more advanced features and integrations.

Pros

  • Userfriendly email marketing platform with intuitive interface, simplifying campaign creation.
  • Automation features streamline campaign management, saving time and effort.

Cons

  • Occasional reports of deliverability issues, affecting email campaign reach.
  • Limited customization options compared to competitors, restricting advanced campaign personalization.

AI-Generated from the text of User Reviews

Reviews
VB

Virgil Brewster

February 14, 2024 Source: Trustpilot.com
I've been using Convertkit for years
I've been using Convertkit for years, and It has always been a breeze to work with them.

Customer service is always on standby to help you when you have questions.

I switched to daily emails a year ago, and Convertkit never fails to deliver.
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JR

Jason Resnick

February 13, 2024 Source: Trustpilot.com
My marketing tool of choice
As an email marketing consultant, I've tried many different platforms over the last ten years. ConvertKit is my one recommendation for anyone looking to build a business online and sell courses, coaching, or a membership.

It's the most robust, yet simple to get started, platform out there. If you're beginning, you can build landing pages, get email subscribers, and release products all before the first bill comes. As an experienced online business, it gives you the most flexible visual automations to build customized flows to send sequences that make the most sense to customers.

I've been using ConvertKit since 2019, and it's the only tool I log into daily. It makes the most significant impact in growing my business and my client's businesses.
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RM

Robby Miles

February 13, 2024 Source: Trustpilot.com
Quality & Support, what more could you ask for?
I've been happily using ConvertKit since 2015. You could say I'm one of the veterans. What I love about ConvertKit falls into two main categories: 1) Quality, 2) Support.

Quality: ConvertKit is more than just a platform for sending emails. It's become an entire suite of tools that can form the backbone of your entire business. It's incredibly powerful, yet simple to use. It grows with you as your business scales from $0 to being some of the biggest brands online. And to top it all off, ConvertKit continues to innovate and develop their platform making it more valuable every week.

Support: Not only is the company's customer support quick, the self-serve options make it incredibly easy to get your questions answered so you can focus on growing your business instead of tinkering with settings. In addition, the community is very strong. If you have a question, chances are someone in the community is ready to jump in and help.

Overall, ConvertKit is the number one tool that I recommend for any online business. It's the best place to start and grow.
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JM

Justin Moore

February 13, 2024 Source: Trustpilot.com
ConvertKit powers the economic engine of my business
My email list on ConvertKit has become the economic engine behind my business. Not only does it cater to beginners just dabbling with building a newsletter but it's super flexible for power users as well. Most importantly, I've had an opportunity to interact with tons of people on their team from customer service to marketing to product development to even the CEO Nathan, and they absolutely live and breathe advocacy for creators. Highly recommended!
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MG

Matt Gray

February 13, 2024 Source: Trustpilot.com
ConvertKit transformed my business and…
ConvertKit transformed my business and 7x'd my email revenue in 1 year. From email segmentation, personalization, gorgeous templates, and insane automations - it makes growing a community easy and fun. I also love the overall support I get from their team - the customer success team is insanely kind and goes the distance to ensure you are taken care of. I'm not just some number - they genuinely value my business. Big fan of ConvertKit and recommend to all my friends who are looking to create a newsletter around their passion.
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MR

Matt Ragland

February 13, 2024 Source: Trustpilot.com
The most important marketing tool I have!
I highly recommend ConvertKit for email marketing, newsletters, and email automation. The level of detail and functionality it offers is unmatched. I've been a customer since 2015 and have built a significant readership and made hundreds of thousands of dollars thanks to ConvertKit's features. The guides available make learning to use ConvertKit straightforward, making it a fantastic tool for both beginners and experienced professionals. It's far and away the best marketing platform for content creators!
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JN

Jamie Northrup

February 13, 2024 Source: Trustpilot.com
ConvertKit is the Easy Choice!
I've been with ConvertKit for many years now for my newsletter and email automation.

There is no other email service provider that comes close in terms of reliability!

Their customer support is unmatched, their features are tried and tested before being released, and the user experience is so smooth!
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AG

Allea Grummert

February 13, 2024 Source: Trustpilot.com
100% recommend (from an email expert)
I'm an email marketing expert (strategist, copywriter and tech/automation setup) and I recommend ConvertKit to nearly every client, because I've seen the inside of other 7+ email service platforms and know that ConvertKit is the most customizable, easy-to-use, fast-loading option out there. This tool helps bloggers and content creators send emails to connect with their list in ways that other ESPs make *incredibly* far too difficult.

I started using ConvertKit as a money blogger in 2017, and I've chosen it as my marketing tool of choice for my creative small business. I know you'll love what it can do for you too!
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JF

Jeff Felten

February 13, 2024 Source: Trustpilot.com
Most intuitive platform I've used
I've been on ConvertKit since 2021.

Hands down, WAY more intuitive than some other platforms (that we won't name).

My entire business centers around helping solo business owners do email marketing simply, efficiently, and profitably.

Can't imagine trying to do this with another platform.

(PS In 2023, I even made $4,488 in product sales using ConvertKit's product feature)
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SM

Shane Martin

January 16, 2024 Source: Trustpilot.com
90% of our agency clients use ConvertKit
I run an email marketing agency and 90% of our clients use ConvertKit. It's by far our favorite tool to work in. Perfect balance between feature-rich while still being really easy to use for our less tech-savvy clients. To me, it's the best in the game.
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