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ConvergeHub Reviews

User Rating

4.9/5 (Based on 64 Ratings)

Rating Distribution

  • Excellent

    87.5%
  • Very Good

    10.9%
  • Average

    1.6%
  • Poor

    0%
  • Terrible

    0%

Do You Use ConvergeHub?

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Review Summary

Overall, users generally express satisfaction with the software, highlighting its user-friendly interface, customizable features, and integrated communication capabilities. Many reviewers appreciate the platform's ability to streamline workflows, manage customer relationships, and automate tasks, leading to improved productivity and efficiency. However, some users have reported occasional technical glitches, limited reporting options, and challenges with customer support responsiveness. Additionally, pricing concerns and perceived complexity for certain tasks have been mentioned in some reviews.

Pros

  • Comprehensive business management: ConvergeHub combines CRM, sales, marketing, project management, and customer support in one platform.
  • Userfriendly interface: ConvergeHub's intuitive interface and customizable dashboard make it easy for users to navigate and manage their data.

Cons

  • Reporting could be improved: Some users have reported that ConvergeHub's reporting capabilities are limited, making it difficult to generate indepth reports.
  • Limited integrations: ConvergeHub's integration capabilities are limited, making it difficult to connect with other business applications.

AI-Generated from the text of User Reviews

Reviews
BT

Baggy T

August 25, 2022 Source: G2.com
"Probably the most versatile CRM system I have used after 25 years in business."
What do you like best about ConvergeHub?

The flexibility of the system. The user interface and the ease of use. It is almost intuitive when you set up the CRM as to how you want it. We took on an estate agent CRM system for one of our businesses. It was 'clunky' and almost painful to use it - within a few days we mapped Converge Hub to do want we wanted and the results have been fantastic.

Having used everything from Filefinder, Maximiser, Oracle, Microsoft, Vtiger, Sugar CRM, Capsule, Infusionsoft to name but a few, Converge Hub is a 'Breeze'.

In another of our businesses we use KEAP to manage a camping and caravaning business, we are now moving to Converge Hub to the level of automation we need. This purely because of ease of use and integration into the business.

Partners and staff members have found the ease of use and learning to be very straight forward.

What do you dislike about ConvergeHub?

Probably the name! Then again Con(In)fusionsoft had its own problems.

Recommendations to others considering ConvergeHub:

Without any reservation, I would start with ConvergeHub for all our future CRM needs.

What problems is ConvergeHub solving and how is that benefiting you?

A lot of CRM systems fail to integrate many elements that are needed to communicate with potential customers and leave you looking for other third-party solutions - bolt-on systems that don't integrate well. ConvergeHub has resolved this by having integrated solutions from SMTP, through to SMS solutions that work.

Read more
BP

Bernard P

September 8, 2020 Source: G2.com
"World Class Capabilities and Value in One Comprehensive Marketing and Sales Platform"
What do you like best about ConvergeHub?

What I like most about ConvergeHub is getting the best value for my money; Especially as compared to other offerings such as Salesforce or HubSpot. You just can't beat the value proposition ConvergeHub offers.

Sales, Marketing, Service and Billing all in one platform. In my use case, ConvergeHub also provides a seamless integration with both my Quickbooks and Phone System. Sales automation and Drip Marketing Automation make ConvergeHub an easy choice for cost-conscious organizations.

What do you dislike about ConvergeHub?

As others have mentioned, the UX UI need some more development efforts but in all honesty, it's workable and we expect to see major improvements over the next few sprints.

There is a learning curve is with all users dealing with a new CRM platform but support is amazing and they have loads of videos and documentation on their website.

Recommendations to others considering ConvergeHub:

Do yourself a favor.

Just grab the 30 day trial, then setup a demo and onboarding session with Shampa's team.

They are amazing!

What problems is ConvergeHub solving and how is that benefiting you?

ConvergeHub helps us solve our Outbound Business Development, Sales and Marketing Automation challenges. The fact it's an integrated system, not a collection of different softwares saves us time and money as compared to using multiple different products to do what ConverHub already does out of the box with a little customization.

Read more
MB

Michael B

August 30, 2020 Source: G2.com
"New to ConvergeHub, I'm liking what I've seen."
What do you like best about ConvergeHub?

I've just started using ConvergeHub, and I like what I've seen so far. The Piesync & Zapier integrations work very well. They allow us to sync data between ConvergeHub and the rest of our tool stack. ConvergeHub itself is incredibly feature-rich, I have only had an opportunity to delve into the CRM & Marketing tools. I'm impressed with how robust this platform is in comparison to other tools I've used. ConvergeHub is lightning-fast, and the Hubs (CRM, Marketing, etc.) work well with each other. I highly recommend giving ConvergeHub a shot.

What do you dislike about ConvergeHub?

The user interface could use a bit of an update.

What problems is ConvergeHub solving and how is that benefiting you?

ConvergeHub is allowing us to store all of our leads in a single place.

Read more
DV

Danil V

August 29, 2020 Source: G2.com
"Great CRM: Powerful and customizable"
What do you like best about ConvergeHub?

Сonvergehub has all functions for CRM that sales CRM should have.

Zapier integration allows to connect it with anything.

I like also in this crm:

Sales pipeline

Great dashboards

Automations

Twilio integration

What do you dislike about ConvergeHub?

Some UI improvements, but it's already in roadmap

Recommendations to others considering ConvergeHub:

Just try it. Convergehub has a lot of features.

Youtube and tutorials will help you to figure out and implement the most part of the features.

What problems is ConvergeHub solving and how is that benefiting you?

It helps me to build relationships with customers.

Read more
JS

Jitin S

August 29, 2020 Source: G2.com
"A very powerful, feature rich CRM that can help in managing and organizing your business."
What do you like best about ConvergeHub?

ConvergeHub can be easily customized and supports a large number of third party apps allowing me to use it as per my needs.

I especially like the automation features available under the Tools section. I have not yet fully explored it but look forward to implementing it soon.

The support team too is also highly responsive. I think ConvergeHub is a very powerful and affordable CRM that can help in managing and organizing small businesses.

What do you dislike about ConvergeHub?

Initially it seemed that it required a steep learning curve but the resources available on their website, specially the short videos helped ease the learning process and integrate the tool in my business.

Recommendations to others considering ConvergeHub:

ConvergeHub is a very powerful and affordable CRM that can help in managing and organizing your business. It provides a lot of features and functionality. You may not use all its feature rich modules right away but its good to know that they are available and can be implemented in the future when needed. ConvergeHub is definitely going to be value for money for anyone considering to start their own business and I highly recommend it.

What problems is ConvergeHub solving and how is that benefiting you?

I have been looking for a solid, cost-effective CRM for quite some time now, and I'm glad I came across ConvergeHub!

ConvergeHub provides great deal of customization options along with a lot of third party app integrations, allowing me to use it as per my needs.

Using ConvergeHub I am able to easily track my leads and manage customers.

Read more
JR

Jeffrey R

August 28, 2020 Source: G2.com
"Skeptical at first but i love it now"
What do you like best about ConvergeHub?

At first i was skeptical, i looked into their trial and immediately enjoyed their breaths of serves that they offer. I can seriously take my current operations to the next level with their platform. what i love most of the centralization of it all. i spoke to them regarding their UI/UX (the looks) and they have a roadmap showing me how they will grow and when should i expect growth. this gives me comfort knowing that i get more value for what i currently pay.

Lastly they take your ideas into consideration so with ConvergeHub i know i have a voice.

What do you dislike about ConvergeHub?

i currently dislike how it looks, but it will be changed soon. Also, training material can be improved but that will occur overtime. On-boarding options of varying levels would also be nice. direct API to Canva and stock footage would help.

Recommendations to others considering ConvergeHub:

if you need a powerful program to operate out of then this would work as good as Hubspot. they can house your Sales, marketing, operations, finance, they also integrate with Quickbooks.

What problems is ConvergeHub solving and how is that benefiting you?

Convergehub is currently solving my centralization issue. i wanted all my departments to have the same information instead of running around to different platforms to get the simple answers. the grief my customers had prior is now gone. if my customers are happy then i'm happy to be a customer of ConvergeHub.

Read more
HE

Hany E

August 28, 2020 Source: G2.com
"great product and very great support"
What do you like best about ConvergeHub?

Convergehub works well, is reasonably intuitive, and the support is fast. A feature was added within an hour of asking for it! On that basis, I can only see this product improving.

What do you dislike about ConvergeHub?

Users are limited but I will upgrade it to the next level soon

Recommendations to others considering ConvergeHub:

I recommend you should give them a try.

What problems is ConvergeHub solving and how is that benefiting you?

I found it very convenient that we can save email templates and also our products here.

Read more
AS

Administrator in Financial Services

August 28, 2020 Source: G2.com
"Powerful CRM suite + great customer support"
What do you like best?

We needed an intuitive, feature-rich, and easy-to-use CRM platform with a short learning curve. Setting up and customizing the suite is straightforward. It's an excellent platform for managing the process of converting prospects into customers. Another big advantage for us is the automation of email sequences. The support team is quick and responds promptly via email.

What do you dislike?

The user interface/backend is dated and should get a fresher design.

Recommendations to others considering the product:

This platform simplifies and consolidates your CRM process.

What problems are you solving with the product? What benefits have you realized?

With ConvergeHub we can nurture customer relationships intuitively. Our team efficiently manages all core sales and marketing activities via this CRM platform. The automation of email sequences reduces the workload.

Read more
he

hany e

August 28, 2020 Source: G2.com
"great product and very great support"
What do you like best?

Convergehub works well, is reasonably intuitive, and the support is fast. A feature was added within an hour of asking for it! On that basis, I can only see this product improving.

What do you dislike?

Users are limited but I will upgrade it to the next level soon

Recommendations to others considering the product:

I recommend you should give them a try.

What problems are you solving with the product? What benefits have you realized?

I found it very convenient that we can save email templates and also our products here.

Read more
JC

Jason C

August 28, 2020 Source: G2.com
"Excellent tool for my consulting business"
What do you like best about ConvergeHub?

Convergehub allows me to easily pull up clients and track deal opportunities.

What do you dislike about ConvergeHub?

It can be a bit of a learning curve at first, but not an issue.

Recommendations to others considering ConvergeHub:

Certainly a great choice if you want to eliminate some of the barriers to entry for a CRM.

What problems is ConvergeHub solving and how is that benefiting you?

Tracking of client deals and keeping track of sales.

Read more

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