ContractWorks Reviews

User Rating

4.9/5 (Based on 149 Ratings)

Rating Distribution

Excellent
89.3%
Very Good
10.7%
Average
0%
Poor
0%
Terrible
0%

User Sentiments

Easy to Use Interface, Excellent Customer Support, Affordable Pricing, Effective Reporting Functionality

Limited Bulk Actions, Auto-Tagging Functionality, Limited API Integrations, E-Signature Customization

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Review Summary

ContractWorks is highly praised for its user-friendly interface, customizable templates, and robust security features. Users appreciate its ability to streamline contract management processes, ensuring compliance and reducing legal risks. It is also commended for its excellent customer support and continuous product updates. However, some users mention occasional technical glitches and a learning curve associated with its advanced features. Overall, ContractWorks is a reliable and comprehensive contract management solution that enhances efficiency, organization, and collaboration within businesses.

Pros

Streamlined contract management: Automates and simplifies the contract lifecycle, reducing errors and increasing efficiency.
Improved collaboration: Enables seamless collaboration among teams, stakeholders, and external parties, enhancing communication and decisionmaking.
Enhanced security and compliance: Provides robust security measures and ensures compliance with regulations, safeguarding sensitive data and ensuring legal adherence.

Cons

Learning curve: May require initial training and adjustment for users unfamiliar with contract management software, potentially slowing down adoption.
Integration challenges: Integrating with existing systems and applications may require technical expertise or customization, leading to potential delays or compatibility issues.
Limited customization: Some users may find the software's features and functionalities inflexible, limiting their ability to tailor the system to specific needs.

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Reviews

Anonymous User

October 27, 2023 Source: G2.com

"The best implementation team I've worked with"

What do you like best about ContractWorks, an Onit product?

Product is easy to use - and implementation team is outstanding

What do you dislike about ContractWorks, an Onit product?

perhaps the only thing is the clunkiness of working with pdf's

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

virtual storage of contracts, creation and redlining of contracts, allowing for esignature of contracts

Anonymous User

February 2, 2023 Source: G2.com

"Contract Works - Document Repository and Management"

What do you like best about ContractWorks, an Onit product?

Search Tool, Quick Tag Access, Electronic Signature

What do you dislike about ContractWorks, an Onit product?

Limited Can reports, Log-in Expiry every 30 days,

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

Contract Expiry Reminders, Ability quickly search vendor contracts, Electronic Signatures

Ruth

September 21, 2021 Source: Financesonline.com

Smart and Attractive Software

PROS: ContactWorks is a very intuitive solution that can transform any challenging, tedious file management task into something that is fast, efficient, and reliable. Another great capability is to embed notifications within tags.

CONS: I wish the system would allow me to take bulk action on huge volumes of documents. Currently, I have to treat documents individually and that can be a time intensive process.

Blanca

January 18, 2021 Source: Financesonline.com

It’s cheap yet you won’t look for anything else

PROS: What's the most impressive to me is that ContactWorks can create reports that include critical details such as which documents or contracts are nearing expiry dates and enable users to set email notifications before a document's expiration.

CONS: I have no qualms about the product. Whenever we submit suggestions for features, they always take the time to look at it and then implement some elements of our suggestions. It's hard to dislike a constantly improving product.

Blanca

January 18, 2021 Source: Financesonline.com

It's cheap yet you won't look for anything else

PROS & CONS

What are the best aspects of this product?

What's the most impressive to me is that ContactWorks can create reports that include critical details such as which documents or contracts are nearing expiry dates and enable users to set email notifications before a document's expiration.

What aspects are problematic or could work better?

I have no qualms about the product. Whenever we submit suggestions for features, they always take the time to look at it and then implement some elements of our suggestions. It's hard to dislike a constantly improving product.

What specific problems in your company were solved by this product?

ContactWorks is a sophisticated, intuitive product that greatly simplifies the way we manage out documents. We were looking for a product with which we can create defined database to keep track of documents with varying validity periods (eg Tax - W8s, Legal - LPAs, Compliance - KYC docs etc). ContactWorks simply delivers what we need and more.

Are you a current user of this product?

Yes

Yuma S

September 3, 2020 Source: G2.com

"User friendly Contract Repository"

What do you like best?

Easy to Navigate, drag and drop, and stellar Help Resources.

What do you dislike?

Limited Auto-Tagging capabilities, so some manual tagging is required

What problems are you solving with the product? What benefits have you realized?

Increased visibility to enterprise contracts with centralized repository and folder structure. Increased visibility on milestones for contract dates and compliance milestones.

Reports give a fuller picture of contract portfolio.

Administrator in Pharmaceuticals

July 14, 2020 Source: G2.com

"Friendly User Platform - Easy to share with co-workers"

What do you like best?

The filters is a wonderful tool for easy search between the team. Also, the reminders for agreement's expiration dates is great to work ahead of time on renewals, etc.

What do you dislike?

Will be great to have more than one room in the same account (without to pay additional annual fee for an extra room) in order to maintain certain privacy for affiliated companies or different divisions under the same head quarter umbrella. Our company manage to create different folder for divisions with restrictions depending the case.

Recommendations to others considering the product:

Easy to use and also to train others in the team. You don't need to be a technological person to understand how to use it.

What problems are you solving with the product? What benefits have you realized?

Since our company have offices in different regions, the easy way to search agreements, to upload renewals and licenses works extremely well for the team. Also, we have a "big file cabinet" online that we all have access from anywhere.

Kent S

July 9, 2020 Source: G2.com

"Simple and Thorough"

What do you like best?

I like the simplicity with which you can start using the program. Just drop and drag your existing contracts into the program and you're already on your way.

What do you dislike?

There are not any big downsides that I can think of.

What problems are you solving with the product? What benefits have you realized?

The biggest problems that ContractWorks solves for our company are organization and searchability.

Administrator in Hospital & Health Care

July 8, 2020 Source: G2.com

"Organize Contracts and Track Due Dates"

What do you like best?

ContractWorks has allowed us to organize and centralize all of our contracts (>3,000). The automated feature to remind of upcoming termination dates has allowed time to negotiate more favorable lease rates for space leases - and helped avoid professional license expirations. The various permission levels has allowed administration to determine access levels appropriate with position in company / need to review contracts.

What do you dislike?

Certain sections, such as sending notifications, could have auto fill-in when starting a previously used name.

Recommendations to others considering the product:

Easy to set up, store and track/report on numerous contracts - under self-defined groupings (folders). Reminders/notifications of upcoming term dates or other dates of significance easy to establish.

What problems are you solving with the product? What benefits have you realized?

Centralized storage of all contracts, various permission levels to access contracts, and notifications of upcoming terminations.

Administrator in Law Practice

July 1, 2020 Source: G2.com

"Lean and mean"

What do you like best?

This a simple, intuitive program that has proven itself extremely valuable. Makes the process of storing, retrieving and most importantly managing contracts and their ancillary documents easy and effective.

Features are well thought out, not just added for the sake of it. Signature process is easy, powerful, time saving. Reminders on contracts renewals and expiration's are exactly what everybody needs, without exception.

What do you dislike?

Upon completion of the signature process, the PDF's are distributed to all signatories automatically, which is excellent. The minor thing I don't like is the little advertising blurb CW adds to it. I would like it to be customizable and tailored to the client.

Recommendations to others considering the product:

Ensure that you get C-level support to acquire the initial batch of documents. Expand user base and set up reminders at the beginning, people will follow.

What problems are you solving with the product? What benefits have you realized?

What is the benefit of knowing your agreements are safely stored and accessible yet secure? What is the return on having the ability to manage your fees timely instead of having a contract auto renew? What is the advantage of not having supplier agreement auto renew missing the window to cancel?

For all these questions, the answer is that CW delivers.

ContractWorks Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use ContractWorks?

Review Summary

Pros

Cons

Anonymous User

Anonymous User

Ruth

Blanca

Blanca

PROS & CONS

Yuma S

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Administrator in Pharmaceuticals

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Kent S

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Administrator in Hospital & Health Care

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Administrator in Law Practice

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

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